SOS Auto Protect Anmeldelser 226

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

There are many warranty companies out there. Often hard to get to a sales person who takes the time to listen. Joyce Vale definitely did that in spades! She followed up and was quick to respond to... Vis mer

Vurdert til 4 av 5 stjerner

Agent was patient while I worked out some payment issues with my credit card and overall was very professional. Only issue was agent did not disclose that the 30 day waiting period also has a 1000 mi... Vis mer

Vurdert til 5 av 5 stjerner

Talking with Benjamin was delightful. He spoke clear and was very easy to understand. Thank you for having native english-speaking representatives. I like how he listened, tried his best to accommo... Vis mer

Vurdert til 4 av 5 stjerner

I haven't used the coverage yet, but seems to be competitive in pricing. Didn't like the pressure to buy immediately without shopping around. Was offered great price but had to decide right then, be... Vis mer

Informasjon om virksomheten

  1. Bilutsalg
  2. Biltransportservice

Skrevet av virksomheten

At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service. Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs. With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered. Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage. Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free. If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

226 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 38 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

Ben was amazing at assisting us the…

Ben was amazing at assisting us …
the dealer was going to charge over $500.00 to repair front links on a 2016 Honda Civic.
We were told it was going to take 3 to 4 hours to repair the vehicle.
After calling Ben and explaining to him the price,Ben was able to lower the cost repair down to $120.00 and the time he was told that the car would be repaired would be 1 hour.
Well, when my daughter got to the dealer at 7:20a.m
Oscar was able to repair the car with in 30 minutes and the repair cost was under $100.00.
I am so grateful because my daughter is a law student who works full time and go to school full time. The parking at her school is $30 a day and the gas for work and school a week is over $200.
My fear of her having to pay over $500 for that part and repair was that she wouldn’t have money to eat.
I really thank Ben for his help and him looking out for us.
God bless you Ben and may our God multiply your blessings for being so kind and honest.

9. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Staffed by ghosts

So far, not so good. Their salesman was enthusiastic about selling me this warranty, yet my car broke down Christmas and has been in the shop since then. The owner assures me that the issue is covered under the warranty, yet they do not respond to e-mail enquiries and they do not return telephone calls, not from me, nor from my lawyer. Just sent a "demand" letter to-day as a prelude to a lawsuit. My lawyer asked me why I chose this company because to him it raises concerns about a fraudulent scheme.

25. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Easy sign up. Not great follow through

Easy and informative assistance at sign up. Good prices. Just waiting for documentation and proof of insurance and information on how to use the new program. I haven’t seen anything with this information as of yet.

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bad Warranty Company

This is a Scam, we are a shop been trying to contact this warranty to make a claim for our mutual customer and we can't get a hold of anyone. they always say someone will reach out and no one does. customers car been siting for 1 week without a call. we reached out to them few times already

30. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til SOS Auto Protect

Svar fra SOS Auto Protect

We take feedback seriously; however, after reviewing our records, we’re unable to identify this repair facility, claim, or any documented contact attempts related to the situation described.

SOS Auto Protect has hundreds of claims representatives available during business hours, and we do not see any indication that this interaction occurred as stated. If this review was posted in error, we welcome the opportunity to review it directly with verified details.

Sincerely,
The SOS Auto Protect Team

Vurdert til 1 av 5 stjerner

Poor Response

My claim was denied, BUT that is not what I'm complaining about. There is no delay in buying a policy but it is impossible to get them on the phone to file or update a claim. It took my dealer days to get an inspector out.

13. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worst warranty company ever

Worst warranty company ever! The process to get the warranty..easy… it’s cheap for a reason. They do not cover what they say they will. Their customer service is total garbage, sitting on hold for over 40 minutes is the regular. They have no information and truly do not care about their clients.
There is a reason they have a clause in the contracts stating you can’t sue them for more than $5,000. Trust me when I say they would be bankrupt if the right lawyer came along.
Have a problem with your car? The problem is a cover failure of the mechanical system…yeah they won’t cover it, it’s too much or ‘caused by wear and tear’. Wait wait wait, but it’s a mechanical failure that is covered… they say ‘good luck we aren’t doing anything for you even though you purchased this warranty ’.
DO NOT GIVE THEM YOUR MONEY - go any where else.

26. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra SOS Auto Protect

We take feedback seriously and have reviewed this account in detail.

The claim referenced in this review was submitted within the first 30 days of coverage. As clearly outlined in the service contract — and standard across extended service agreements, there is a 30-day waiting period before claims become eligible. This provision exists to prevent pre-existing conditions and applies to all policyholders.

Because the claim was filed during the waiting period, it was not eligible for coverage under the agreement.

All claim determinations are made strictly based on the repair facility’s diagnosis and the terms of the contract.

If you would like to further discuss the policy details, we remain available to review them directly.

— The SOS Auto Protect Team

Vurdert til 2 av 5 stjerner

Promised a refund to be sent that did not come

Was a customer for about one year. Had a claim for an alternator that was went bad because there was an oil leak dripping on to it. So replacing it without fixing the leak would not solve anything. They denied the claim completely. I asked for a refund which they offered right away minus the one year. I accepted as they said they would have the check mailed out that day. It's now 7 weeks later, 7 phone calls into them - a fake fed-ex tracking number and no refund.

18. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til SOS Auto Protect

Svar fra SOS Auto Protect

We take claim reviews and customer concerns very seriously.

In this case, the repair facility advised that the alternator required replacement. Based on the diagnosis provided, the alternator replacement was eligible for coverage and authorization was offered.

Regarding the mention of an oil leak, active fluid leaks are generally considered maintenance-related conditions and are not covered under extended service contracts, including ours. Additionally, the servicing advisor did not document an active leak requiring repair at that time.

When cancellation was requested, a prorated refund calculation was provided the same day, in accordance with the terms of the agreement. After one year of active coverage, a full refund is not applicable under the contract.

We understand not every outcome aligns with expectations, but the matter was handled in accordance with the policy terms. If you would like to revisit the details, please contact our office directly with your policy information so we can review it again.

— The SOS Auto Protect Team

Vurdert til 5 av 5 stjerner

Everything perfect about them

Everything perfect about them. SOS Auto Protect made the entire process of getting extended coverage for my car incredibly easy. Their team clearly explained my options, helped me choose the right protection plan, and handled my claim quickly when my alternator went out. Great service, fair pricing, and very professional. Highly recommend for anyone looking for reliable auto coverage.

9. desember 2025
Vurdert til 5 av 5 stjerner

I wasn't sure what to expect because…

I wasn't sure what to expect because warranty stuff usually stress me out, but SOS actually made things simple. The rep I talked to, Jordan, was patient with me and made sure the sop got everything they needed. The repair ended up being a lot more expensive than I thought and SOS covered it without arguing or delaying anything. Honestly relived I signed up when I did.

4. desember 2025
Vurdert til 5 av 5 stjerner

My daughter told me to finally get a…

My daughter told me to finally get a warranty and I’m glad I went with SOS. The gentleman I spoke with was patient and explained everything clearly. When my alternator quit working they paid the shop right away. Very grateful for how simple they made things.

11. desember 2025
Vurdert til 5 av 5 stjerner

I had a really easy experience with SOS…

I had a really easy experience with SOS Auto Protect when my car started overheating. The shop called them for the approval and SOS handled everything way faster than I expected. Honestly felt like a relief just not having to fight anybody over coverage.

11. desember 2025

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