SOS Auto Protect Anmeldelser 226

Talking with Benjamin was delightful. He spoke clear and was very easy to understand. Thank you for having native english-speaking representatives. I like how he listened, tried his best to accommodate my situation and responded to my statements with interest. I had decided NOT to purchase this type of warranty...until I talked with Benjamin. He offered to be my contact person for any of my needs...great customer service!

The person on the line gave me clear options.

Just conversation. That was it.

my rep really knew her product and was customer focus driven.

Ben jamming was more than helpful so far so good haven’t had to use the service yet but their customer service was excellent

I spoke to Adam and he explained it all to me until I understood everything clearly. My wife and I are retired and on a fixed income. It has become very expensive for repairs on vehicles. This will give us some peace of mind.

Good value, great customer service

Very good deal! Agent was very kind and helpful.

Ben Voss was helpful and provided easy to understand guidance and a policy that fit our budget. Recommend!

Your rep, Adam Miller, was very helpful for someone who's not familiar with extended warranty auto coverage. Answered all my questions and explained well how it all works. Excellent service!

Adam was very helpful when I was looking for a warranty for my Fiat. He answered all of my questions and explained the warranty coverage thoroughly. He was even able to get me a great price that was better than what I expected. I am so glad I went with SOS Auto Protect!

Good communication and prices. I’m hoping they’ll be as good if anything goes wrong, but so far I’m impressed.

My warranty ended early as I sold my vehicle at a dealership. Requested a refund on the unused warranty contract as was given a fair proportional amount back based on time and mileage expended to date....Check was sent in the mail within 2 weeks. More than happy with the process......

I’m aggravated at SOS for not doing their job of reporting my daughter and my friend paying insurance. DMV said that car insurance couldn’t be verified.
Poor customer service

So far this company has been nothing but a frustration. Alex is a wonderful sales person, but I will warn you that there is NO assistance after you purchase your policy. Car has been in the shop for almost two weeks for straight forward repairs. Ben kept telling me for days that 'an inspector is scheduled to go out tomorrow'. Finally their work around was a 'virtual inspection'. The dealership told me that the inspector informed them that the report would be submitted same day, and I have yet to hear from a claims representative. The policy says they are available 24 hrs a day. This is NOT TRUE. Their answering service will take a message 24 hrs a day! This company has shown no follow through or integrity as of yet. I was ready to buy a second policy with them for a new vehicle and I am so glad I held off! I'd be happy to update my review if they would just do what they said they would do!
UPDATE… no mistakes have been made. And your response is a complete lie.

Easy to deal with offered a competitive quote. Sent all the information I a timely manor. Have not had to use the service yet but have no doubt it will be easy.

Adam was well versed in everything we needed to know along with being very professional and nice. He stood out over another company we talked to. As a result, we decided to sign with SOS Auto Protect. I would highly recommend them.

Fortunately for me some friends were chatting with Alex with SOS and I asked to speak with him too. I had been looking for an extended warranty. After speaking with Alex. I couldn't say no to the great price. The great coverage & the great customer service I got from Alex!