Sofia & Grace Anmeldelser 417

TrustScore 2 av 5

2,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Outstanding quality to price ratio! Easy to use web site and prompt delivery. My go to for incontinence products after my prostate surgery. Men listen up!

Vurdert til 1 av 5 stjerner

Ordered 2 dresses -1st time order. One was ok will need some tailoring. Second one - material was disgusting; waist line was a straight single seam. I asked to return for refund. They wanted me to... Vis mer

Vurdert til 1 av 5 stjerner

The quality of the garments are poor with simplistic sewing techniques and low quality fabrics. The sizing is off. Customer service requires return postage to Asia and for each item to be posted sep... Vis mer

Vurdert til 1 av 5 stjerner

NO 30-day return policy. I kept asking for a return label. They offered 10%, 20%, a free dress - all were delay tacktics to run out the clock. They would not send a return lable. I am disputin... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.


Kontaktopplysninger

2,2

Under middels

TrustScore 2 av 5

417 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 1 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Initially

Initially, everything went well. No problem ordering and receiving my order. The product I ordered I cannot use. It bunches into the crevices of my body, such as between my buttock's cheeks causing serious pain and rubbing and in the vagina area.
I need the length of the pad, but it's too wide and too thick. I think what I need would be more of a liner.

27. juni 2024
Vurdert til 5 av 5 stjerner

Finally, the right product!

Tena, moderate, long, flexible is the only incontinence product that works for me. It's hard to find. Sofia & Grace had the product. Ordering was easy, delivery satisfactory. Will continue ordering from Sofia & Grace

22. juni 2024
Vurdert til 4 av 5 stjerner

nice

it was nice but a little hard to follow and it took a long time before i recived my order. and the truck that brought my box lift it in my garage and not on m y porch i have trouble walking and it was diffacult for me to get into my house.

21. juni 2024
Vurdert til 5 av 5 stjerner

I love Sofia and Grace

I love Sofia and Grace! You have the products i need, FedEx free delivrty, and a free zipper bag that is just beautiful. I’m so glad I discovered you!

19. juni 2024
Vurdert til 1 av 5 stjerner

Don't bother trying to get the trial package

I had ordered the trial to see if they would work for my daughter in law after giving birth. When I did, you had to sign up to get future deliveries to get the deal. The information I was given at that time was that the order for the regular shipment would not occur for two weeks. Imagine my surprise when my bank account was charged just two days after the trial order was placed. I had not even received the product yet. Then it took more than one phone call to customer service to get it refunded. By then, they had already shipped the regular shipment. They had told me on my first call that it would be cancelled and refunded so I would not receive it. Well that did not happen and I gut the regular shipment. Then they advised I could send it back and did send me a label. I was informed that FedEx would pick up the return the next day. That did not happen, so I took it to a FedEx drop location. Then two days later FedEx showed up to get it. Very poor communication on this. And not even having enough time to receive the trial pack and try it before shipping out and charging the customer the next shipment.

19. mai 2024
Logoen til Sofia & Grace

Svar fra Sofia & Grace

As before, we apologize for the circumstances of this transaction. When the trial order was placed online, the next delivery date was requested at that time, in which we responded to. When we discussed the shipment, we did attempt to stop it from arriving at your door, and because we were unsuccessful at doing that, in good faith, we refunded your credit card while awaiting the return of the packages. Hopefully you have received your refund, and all is well.

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