The quality of the garments are poor with simplistic sewing techniques and low quality fabrics. The sizing is off. Customer service requires return postage to Asia and for each item to be posted sep... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered 2 dresses -1st time order. One was ok will need some tailoring. Second one - material was disgusting; waist line was a straight single seam. I asked to return for refund. They wanted me to... Vis mer
This company advertises as if they were a boutique in Savannah having a Moving Sale! THEY ARE NOT!! Products actually come from China. I ordered two dresses, beautiful in the pictures, but not even... Vis mer
Outstanding quality to price ratio! Easy to use web site and prompt delivery. My go to for incontinence products after my prostate surgery. Men listen up!
Informasjon om virksomheten
Skrevet av virksomheten
At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.
Kontaktopplysninger
9385 Dielman Ind. Dr, 63132, Olivette, USA
- 8009523981
- together@sofiaandgrace.com
- sofiaandgrace.com
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Har svart på 1 % av de negative anmeldelsene sine
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Beware
Beware! I should have been concerned when I noticed that they don't list fabric used. But the stuff was so nice looking and discounted that I ordered 4 items. 3 turned out to be polyester. I do not wear polyester and I want to return them. They said I can do that within 30 days, OK. Now I read the details and I have to pay shipping back to Asia plus a $15 return fee! Stick with Quince, stuff comes from Asia but their shipping and returns are free for up to one year from date of purchase. And most of their clothing is made from all natural materials.
The website looked honest, but…
The website looked honest, but buyer beware! The blouse arrived after a 1 1/2 months and it was NOT as described. The sizing was way off, the “breathable” fabric was not. It is poorly made, un-pressed, and no fabric type or washing instruction tag. The only good thing was they kept sending me emails saying it is coming. It is a foreign country item and NOT a cute store in Savannah. There is no country of origin tag, but it came via an international shipment. No repeat sale from me.
Scammed out if money by Sophia and Grace. It’s a fake store. The clothes are sewn in China.
I ordered three items. It took weeks for them to arrive. Two do not fit. The links to contact customer service and support have been disabled. The new return policy states you can only return full price items. The alleged store moving locations in Savannah is a lie. This site is a scam.
Received my order today
Received my order today. I should know better!! I am like the other reviewers, thinking I am ordering from a store in Savannah, Ga!! I am VERY DISSAPOINTED!! The dress I ordered is VERY FLEMSY. DO NOT ORDER from these people!! I'm not returning it, because of restocking fee, thinking it is free returns.
I broke my rule about not ordering…
I broke my rule about not ordering items from Facebook ads, and it reinforced why I should follow this rule. I ordered two dresses and quickly got an email confirmation of the order. After about a week I checked the tracking information and noticed no expected delivery date showing. I emailed to ask what the expected delivery date was and received a polite response, but no mention of any expected delivery window. I told customer service that I was cancelling the order since they couldn’t provide delivery details. They said I couldn’t cancel because the product had shipped. The tracking information did not indicate that the product shipped until a week after this exchange. I patiently waited for more updates, but it was only today when the status was updated to out for delivery that I had an idea when it would arrive. The package arrived with a tear in the outside bag. The two dresses are a big disappointment. The fabric quality and quality of manufacturing is poor. The marketing is slick, but far exceeds the quality of the goods. I wouldn’t try again, and I would warn others about a bad experience so they can avoid my mistake.
DONT BUY FROM THIS COMPANY Sophie and Grace Savannah
DONT BUY FROM THIS COMPANY. I’m out $65.00. Total scam. Moving sale? Need to make room in their warehouse? Then why did the item get shipped from China? Ads say they’re in Savannah, GA. Look at the nice return policy wording.
“30-DAY MONEY-BACK GUARANTEE
Doesn’t fit? No problem! Even as Sophie & Grace Savannah prepares to move, you’re still covered by our 30-day return guarantee. If something isn’t quite right, you can return your item within 30 days — no pressure, no worries.”
I ordered April 7 and my credit card was charged $64.95. Order finally received 4/20 and tracking showed coming from China. The fabric was very cheap but the worst part was it was too small. I ordered a L and it was too tight I even had my daughter try it on and it was too small on her. She normally wears a 10 and a L was too small! I requested a return. Not approved! Plus it had to be returned to ASIA! Can you imagine the shipping cost? I guess I’ll donate it. Lesson learned.
This company is a scam
This company is a scam. Please please please look up this company online and you will see that it is a total scam from China. If you do end up getting your product at all it will be total crap. Don't get scammed!!! This is someone in China ripping off Americans!
Misleading ‘Savannah boutique’—products shipped from China
I’m very disappointed with my experience ordering from Sophie and Grace Savannah.
The website presents itself as a small boutique in Savannah, Georgia, and I placed an order thinking I was supporting a local business. The store also advertised a “moving sale” with steep discounts, which added to that impression.
However, after placing my order, shipping took much longer than expected, and I later discovered that the items were actually being shipped directly from China. This was not clearly disclosed at the time of purchase.
If I had known the products were coming from overseas, I would have made a more informed decision regarding quality, shipping time, and overall value.
I’m not saying the items won’t arrive, but the marketing feels misleading. I would encourage the company to be more transparent about where products are shipped from.
For other customers: just be aware that this is not a local Savannah boutique in the way it appears.
return policy scam
I read their return policy prior to purchasing. sounded fine! It took 3 weeks to receive. Item didn't fit and tried to return according to their instructions. Tried to return , taking pictures etc. Finely got an answer that they would refund 10%. SCAM SCAM SCAM. They advertise to give the impression that they are sweet southern ladies and their Email is Sophie and Grace-Savannah. Makes you think Georgia, doesn't it. Not so. In Olivette MO. Please be careful. I don't believe any of the 5 star ratings. I'm sure they wrote them themselves
Fast delivery
Shipping was very quick. Arrived in a plain box with everything intact. Great job!
You have the best customer service
You have the best customer service! Your people are knowledgeable, helpful, and kind. You have a wide variety of products for every need. I am very glad I found your company.
Not a London Co.Blouse took several…
Not a London Co.Blouse took several weeks to arrive.Far too small to be medium.Poor quality fabric too short and colour style not like advertised.Returns are to China high cost.Avoid this company they pose as two elegant ladies outside London based shop.Total scam.
A total scam…dont touch them.
This is the poorest quality of garments I have ever had.
There is no such thing as a London shop. Paid over £80 for two blouses which were made in China for probably £5 or less. Returns are rediculously expensive to send back to China. Dont touch this online retailer!!!!
Jumper
Ordered an item, too small and bad quality. It came from China. No one replies to emails in order to return it. Please don’t buy from this company. I have emailed them 10 times still no reply.
Awful
Awful , awful , awful. AVOID!
Sizing way out, no labels. Material dreadful. Please do not waste your money
Absolutely terrible products - SAVE YOUR MONEY
Absolutely terrible product. Ordered from what I thought was a genuine quality site in UK but after waiting weeks for the item, I checked them out to find they are in China. Finally received my dress in a bag similar to Shein products so completely screwed up and tucked into the smallest bag possible. Words cannot even describe how terrible the item is - cheap material, uneven seams, hangs like a dishcloth.
I am so angry I fell for this and the dress is going straight in the bin and a lesson to myself for not checking the reviews first which I usually do.
I would tell everyone out there to avoid at all costs. Unlike Shein where you know what you are getting given the prices, here they are taking much larger amounts of money from you and yet giving you a terrible product, produced for pennies.
Check out the site properly before even considering ordering anything but I would strongly advise not to even bother - move on!!
I have not received my order
I ordered a product 3rd January and still not arrived.
No reply from customer service despite contacting them twice.
Is this an AI chinese company?
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