Bought 4 pairs of socks with next day delivery, nothing happened then got a weird email saying I had requested a cancellation and they refunded my order and refunding in 10 days. Won't use in future
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All delivered on time, excellent. However, and my fault, but you could have helped. Placed order and paid, then Immediately noticed you had an offer, so placed second order and incurred second lit of... Vis mer
Selskapet har svart
Erm, surprised at poor reviews just below, especially how recent they are. Had I seen them first I wouldn't have made a purchase here. That said, I didn't see them first, and I have absolutely zero co... Vis mer
Quick delivery and products look good although most are Christmas presents for other people so can't comment on what they feel like. The one criticism I have is that I ordered ladies navy gloves and I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Sock Snob UK ltd offers socks for all activities and occasions. We have absolute commitment in meeting with our promise to our customers on product standards and delivery.
Kontaktopplysninger
Oakberry Road, LE17 4PP, Lutterworth, Storbritannia
- 01455557505
- support@socksnob.co.uk
- socksnob.co.uk
3,8
Bra
3k anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I wrote a review on here explaining…
I wrote a review on here explaining about the quality of the products I received . I then received a reply on trustpilot apologising and asking me to contact them directly to resolve it. I did this and they never replied to me again. Bad customer service.
29. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sock Snob UK Ltd
Hello, Thank you for your review. I am sorry to hear that you are not satisfied with our customer service. I do apologise for any inconvenience caused. Kind Regards, Sock Snob Customer Service
Only 4 stars as they can’t be tumble…
Only 4 stars as they can’t be tumble dried. Otherwise nice little socks and easy to put on.
7. oktober 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Poor quality
Poor quality. I will not purchase socks from Sock Snob again.
10. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
I am so sorry to hear that you are not happy with this purchase.
Please could I ask you to contact us directly and I will look to resolve this for you.
I do apologise for any inconvenience caused.
Kind regards,
Sock Snob Customer Service Representative
I always get good service also…
I always get good service also excellent quality products thankyou M Bull
11. oktober 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
QuAlity of socks
Very impressed with first order not so with slightly cheaper second seams not as good will still use this company
11. oktober 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Again after previous purchases from…
Again after previous purchases from Sock Snob the product is first class as is the service. Thankyou
10. oktober 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
I absolutely love them
This was my second time buying socks from sock snob I absolutely love them.
3. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
The best socks
Love these socks, so comfortable, very well made and they wash beautifully.
Amazingly fast delivery service from Sock Snob.
9. oktober 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Great thick wool socks good price very…
Great thick wool socks good price very satisfied now got four pairs and one more pair for my son.
23. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Great online shopping retailer
First time buyer, purchased some knee length socks for the winter. Great communication and the products are good quality and reasonably priced.
10. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Poor quality
The reason why I have given a score of 1 is that I have found the socks to be of very poor quality, The long wool stocks didn't last a 12 hour shift at work and ended up with holes in them, to which they have received the returns for them and the other pairs of long socks that I bought are totally rubbish as they don't stay up and they keep rolling down and most of the nylon sock ends up at the bottom of your toes all scrumpled up, so all in all it was a waste of good money I spent as these are not fit for purpose.
3. oktober 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
I am so sorry to hear that you are not happy with this purchase.
Please could I ask you to contact us directly and I will look to resolve this for you.
I do apologise for any inconvenience caused.
Kind regards,
Sock Snob Customer Service Representative
Ordered socks for my son’s giant feet.
Ordered socks for my son’s giant feet.
they came quick as a flash, one pack was incorrect size but my email Was responded to promptly and sorted.
Good quality work socks with heavy duty heels and toes for work boots just the job.
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order and that we were able to resolve any issues promptly.
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Ok quality, good service
Good service. Have bought boot socks historically.the new ones are not as close weave and not as warm. The quality is not as good. They're ok but not as good. That's a shame.
30. september 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Socks feel good but lose shape
Socks feel good but lose shape after first washing and don't look good. Also, they leaked colour and made my T-shirts and toenails grey.
30. september 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
I am so sorry to hear that you are not happy with this purchase.
Please could I ask you to contact us directly and I will look to resolve this for you.
I do apologise for any inconvenience caused.
Kind regards,
Sock Snob Customer Service Representative
Ordered wrong size in error and tried…
Ordered wrong size in error and tried to contact socksnob to request a change and had no response from email or phone so ended up with size I didn't want. Ordered in eve and contacted them first thing in morning so it should have been possible to request a change.
20. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sock Snob UK Ltd
Hello, Thank you for your review. I am sorry to hear that you are not satisfied with our customer service. Unfortunately, we are currently experiencing a high volume of messages. If there is anything we can help with, please do not hesitate to contact us and we will assist as soon as possible. I do apologise for any inconvenience caused. Kind Regards, Sock Snob Customer Service
great company will use again
23. september 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Good service
Quality products and super speedy delivery.
20. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
Poor quality
I received the socks on time that was not an issue.
I'm not happy with the quality of the socks.They have started to come apart from the heal area.
I had ordered them for my mum as she is dibetic but the quality has really let it down.
I wont be ordering from yourselves in future again.Really disappointed.
30. september 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
I am so sorry to hear that you are not happy with this purchase.
Please could I ask you to contact us directly and I will look to resolve this for you.
I do apologise for any inconvenience caused.
Kind regards,
Sock Snob Customer Service Representative
Very good work socks
Very good work socks. I was getting through a pair of socks a day when wearing my steel top cap boots for work, but no holes in these socks and have now had them for three months without any issues. Great socks and very very good value for money.
30. september 2024
Svar fra Sock Snob UK Ltd
Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy these products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative
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