SAV catastrophique. Téléphone reçu chez eux en sav le 10/07, réponse le 21/07 indiquant un problème (erreur de mon fait, j'avoue) et depuis aucune nouvelle d'un éventuel retour. L'intermédiaire back... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great service once again. New phone arrived on day 2 and appeared in very good condition. Unfortunately have a minor tech issue with it which I’m hoping will be resolved soon - incoming calls can only... Vis mer
Excellent service and product. Despite postal workers strike delivered in two days. Description on site classed phone as “very good”, on very close examination I couldn’t find a single blemish on it.... Vis mer
Very easy to navigate website. Good filters to narrow down search and excellent products shipped at reasonable prices. An excellent website which I have have been using for many many years. Will defin... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
📲 Buy your sustainable smartphones, tabs, macs & watches with 5 ⭐ service
Kontaktopplysninger
3 Long Yard, WC1N 3LS, London, Storbritannia
- 02074046466
- sales@smartfonestore.com
- smartfonestore.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The item received was perfect
The item received was perfect. Customer service was also helpfull but you may have to wait a coyple of days.
Great service once again
Great service once again. New phone arrived on day 2 and appeared in very good condition. Unfortunately have a minor tech issue with it which I’m hoping will be resolved soon - incoming calls can only be heard with loudspeaker on - very low volume via ear route.
Prompt service
Excellent service
Affordable refurbished phones
Affordable refurbished phones! The selection and prices at this store are great.
Great service with clear information…
Great service with clear information and products exactly as described. Thoughtful recyclable packaging.
Affordable refurbished phones
Affordable refurbished phones. Fast next day delivery. 12 month warranty. PayPal credit. Love it.
Quality iPhones at a good price
I’ve bought 2 iPhones from smartfonestore now. Both as described. Work well. Decent battery. Fast delivery. I’m impressed.
excellent customer servive and product…
excellent customer servive and product exactly as described.
They sent me a phone not worthy of the desprecption with faulty TOF sensor and filtering and probably missing rubber piece around it and they just scammed me by sending a non fully functional phone.
My husband bought a Huawei p30 Pro on backmarket for me in very great condition. First things that I noticed where the user tracks and scratches more than a " very great condition " but I didn't make a big deal of it. Few days after they put the same one as mine in excellent condition from this seller for less money than I bought mine... Shaming! Than I saw that the battery condition was poor... To compansate that they give a 25 euro cashback. As a commercial geste. I bought mine in the winter so uses the camera mostly indoors... Now with the late summer in Belgium we noticed severely camera problems outdoors. The camera is flashing on outdoor light and sun. Oversensitive overexposing. White pictures... It's a hell! I bought this camera for the camera futures and what did I find out I can't use it outside. Sent all the proof to backmarket. Did also some searching and informed me with this issue with a service center. Probably inside 8 formed rubber is missing and there is probably something wrong with the TOF sensor and filtering as this is typical to cause this overexposing outdoors... I sent al the information to backmarket. When my phone has 36 months guarantee. I sent pictures of the state of my phone the only solution was to sent my phone for repair... To Spain what cost few days shipping to, few days back and time for reperation and no guarantee the phone is fixed when it comes back. The worst part is because of my little child and the healthconditions I need to be reachable... So I can't live in this situation with my healthproblems, little child to sent my only phone away for weeks. They even don't want to sent me my money back so I can buy another one or they want offer a replacement phone, only reperation. Nothing... No realistic solution while it's still in guarantee. They sent me a phone not worthy of the desprecption with faulty TOF sensor and filtering and probably missing rubber piece around it and they just scammed me by sending a non fully functional phone. As backmarket says we only return money first 30 days but it was winter back than we couldn't know and test it outdoors... It is not our fault and know I have a phone that don't funtion outside. Missing out of memory's of my child playing outside. Paid 379 euro for a very good condition phone what was not as described and camera problems. Phone I can't use and just lost 379 euro that's just a scamm. Or I have to sent my phone back in for weeks without anyone that can contact me or myself anyone for my health problems. That's not okay and realistic. I'm really deeply sad about it and feel betrayed by this company and backmarket. We are Sending messages to backmarket for a better and realistic solution but they want day any more than sent it back for repair or we want and can not help you. So I'm desperately sad and angry. Took away my fate in backmarket and this company so I'm warning you don't always get a full functioning phone and they don't help you with a realistic solution. I won't reccomand this company or backmarket as I'm lost 379 euro and have to find a replacement phone again and lost double the amount of money... That when my financial situation because of the health problems is not ideal. I'm deeply disappointed and not been helped in the right way and I have still 2,5 years guarantee....
Details:
Quantity:1
Condition: very good
Price: € 379,00
IMEI: 866557047076171
Shipping cost: 0.00
Seller: SmartFoneStore
36 months guarantee
End: 25 december 2025
Order: # 25392378
Quick delivery
Quick delivery, ipad in great condition. Have ordered multiple times from here and Never had any problems
Excellent
I have purchased a number of phones from Smartfone store. The quality always corresponds to the grade description, delivery is always prompt, and the only time I had to return a phone it was replaced in no time.
Exceptional
Exceptional ! Fantastic company to deal with and on the rare occasion things are not perfect they answer the phone immediately and put things right.
Delivery was delayed
Delivery was delayed but this was not communicated. when I phoned to ask about it the person I spoke to was helpful and efficient.
Good website
Good website, easy to use, product posted promply with tracking. Will use again.
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