SmartFoneStore Anmeldelser 

Easy to find what I want on time delivery

My mum has been ordering phones off you for years, after having rubbish phones for years, I thought I’d treat myself. Best decision ever, phone was with me in less than 48 hours, pristine condition, absolute game changer. Will 100% only use this store from now on. Already recommended to all my friends.

The only thing I’d add is a little more communication from the company after ordering as it goes straight to Royal Mail and you just deal with them and with everything going on with the postal service currently, it’d be a little more reassuring for first time buyers if we also got confirmation of shipment and tracking from you too.

Téléphone acheté sur backmarket il y a un an et demi (iPhone 12).
Défectueux : carte mère défaillante et nombreux problèmes sur cette carte-mère, constaté par un rapport de l’Apple Store.
La garantie vice caché est activable. Cia backmarket, le vendeur joue la montre et ne souhaite pas rembourser le téléphone.
DGCCRF saisi, bientôt le médiateur. Une plainte s’il le faut par la suite.

Je déconseille ce vendeur et sa malhonnêteté.

Great value product was very cheap and good quality only ordered fair quality phone and it's perfect for what I wanted it for would use again

Excellent. Bought 3 phones from this company over the years, for me and my kids. All have been in excellent condition.

I had a couple of queries before purchasing which were politely and helpfully dealt. Phone arrived quickly, was clean and in better than good condition. Very pleased

I am only giving these people one star as Trustpilot will not allow zero.

I purchased a dual sim Samsung phone from these clowns on Backmarket but they sent me a single sim model instead.

They were unresponsive to messages.

I believe this is scam.

Customer Service excellent
phone arrived quickly. in excellent condition
we did have a technical issue but they were able to address problem swiftly, easily and in a very pleasant manner.
Would not hesitate to use them again.
Thank you

Order arrived on time excellent order well pleased

The phone delivered perfectly matches the online description. Accurate delivery timing.

Superb, came next day with a bonus headset in the box, immaculate and better condition than I expected.

Claim to be new item but arrived without retial packing. Return facility on website not working and no emails answered. Looks like I'll be complaining to American Express.

This is the 4th phone I’ve bought and speed of service and accuracy of product are perfect.

This is a great little store.

Very professional company
Excellent quick delivery
very helpful staff
Have bought 2 i phones and a mini i pad and all have been excellent condition

iPad was in very good condition and worked like new. Extremely quick delivery. Website transaction was quick and simple. All round a first class experience!

Had the last few phone from you great prices very quick delivery definitely recommend