SmartBuyGlasses Anmeldelser 

A huge shout out to Nicole for being so prompt and polite through the delivery of my Prada glasses! To be honest I was forced to reconsider placing future orders because of delays caused by Aramex but the customer support team specially team specially Nicole was so patient and prompt and most importantly, reassuring that I placed a fresh order for a pair of contacts ! :D I would be ordering a pair of Dolce and Gabbana shortly! :)

One stop shop for all genuine products with a great range of products. Very pleased with the delivery speed and the customer care! I had to pay the custom ls duty but Buket at customer services promptly helped me out and initiated the refund process. Wonderful experience 🙌🏻

Amazing flawless experience with smartbuy, 100%genuine quality, they are so quick and efficient in their response, order was delivered to me on time also, the custom duty charged to me was refunded in no time by company, they are absolutely reliable and trustworthy.

This one is for a big thank you to Ellen who handled my complaint right until it got resolved and making sure to be available upright although. My boyfriend has placed an order for me from UK on 11th April and it didn’t get delivered in India until 3rd May and added to the stress of paying additional customs duty and getting it reimbursed from your company.

Ellen assisted all through assuring me that I shall be reimbursed of the customs duty as tmot was as per the contract of the purchase. He proactively emailed to check on the status of delivery as I mentioned the delay and also made sure the reimbursement of the customs duty was promptly done along with a discount of 5% provided for delayed delivery which was way beyond the timeframe promised.

What I liked the most was it was an one off experience where the customer service was to a mark where I was assisted without any related or reasons being given for delay or reimbursement. Immediate actions were taken and until the closure tab was kept. He informed of the reimbursement and also promised to connect again to check if monies were reflecting in our account. That gives more reasons to shop again with you’ll even after a bad experience. A big thank you to Ellen.

The products are good/genuine and delivered on time. Other than this the customer support team is very proactive and do their job in an excellent manner.

Everything is good for buying product from SmartBuyGlasses. Quality, service and price are best as compare to others.

The support is really prompt. Had my custom-related enquiry sorted asap.

Good product.process of delivery was superb, excellent and smooth!!!

Initial customer care executive was not at all efficient, but then it got escalated to Elveen and he took care of the issue beautifully and provided great assistance. He was prompt, understanding, communicative and responsible - his service was perfect!

I am a regular customer and every time I have had the best experience with Smartbuyglasses.
The customer service team are always in their A game, fast communications and timely updates.

Prefect fit a good quality overall enjoying my eyewear....

Quick import fee refund

The glasses were shipped from Hongkong via Aramex and I had to pay Aramex for customs but that amount was refunded to me by smartbuyglasses. Totally it took me three weeks to get the Glasses in Hand.

The frame and lenses are good. And received them in good condition.

Exceeded my expectations. Amazing clip on collections

Great range.Good quality.Very good customer service

Every aspect of the experience of buying a pair of Oakley sunglasses with powered lenses was simply great. I received the product in good time and was kept regularly informed of the status of my order. More importantly, the customer service team was prompt and gracious in managing and ensuring prompt refund of customs duties paid to the shipping agency.