Honestly, really poor. I ordered and paid extra for 2-3 day delivery, as I required the items quickly for a gift. On day 3, I hadn't even received a dispatch email. I messaged twice on facebook me... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Honestly, really poor. I ordered and paid extra for 2-3 day delivery, as I required the items quickly for a gift. On day 3, I hadn't even received a dispatch email. I messaged twice on facebook me... Vis mer
Selskapet har svart
Lovely soft eye mask and headband. My daughters have bought a few different ones in the past but they have looked and felt quite cheap and often stitching had come undone but these feel much more prem... Vis mer
Selskapet har svart
I have always loved SNUG's products - the eye masks have a silky smooth material so are really comfy to sleep in. Recently I received 3 items as a Christmas gift, the palm themed hair wrap, shower cap... Vis mer
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I was gifted a smug eye mask for my birthday last year and I’m converted! It’s a contoured design that doesn’t touch my eyelashes,has an adjustable Velcro strap and a funky leopard print(now want the... Vis mer
It all started with one genius idea: Keli, our founder, was tired of flimsy, ineffective sleep masks that didn’t block light or protect her lashes. So, she designed her own—a contoured, 100% blackout sleep mask that was comfy, chic, and, frankly, a game-changer. Turns out, she wasn’t alone. Millions of people around the world fell in love with SMUG’s original mask. From there, we didn’t stop—expanding into vibrant designs, wellness must-haves, and beauty essentials to help you sleep, relax, and look fabulous doing it. Today, SMUG offers a wide range of self-care and relaxation products designed to elevate your daily routine. Whether you’re unwinding with our soothing shower steamers, pampering yourself with a crystal glass nail file, or easing tension with a lavender-infused body wrap, we believe in making luxury self-care effortless. We also stock stylish shower caps to keep your hair dry in style, practical wash bags for beauty essentials on the go, and a growing collection of home, beauty, and fitness products. Every SMUG product is created with comfort, convenience, and a touch of luxury in mind, helping you feel refreshed, recharged, and ready to take on the day. Now, SMUG is on a mission to make self-care simple, proving that a little pampering and a great night’s sleep can make life brighter. Ready to join the SMUG revolution?
West Street, SM1 1SH, Sutton, Storbritannia
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What a great ordering experience and the communication is excellent
Lovely range of products and a great gift for my.friend

Svar fra SMUG.
I was so impressed with my new contoured eye mask that I bought a second one. It did task me a bit of getting used to, but the black out ability of them is great - so is not squashing my eyelashes.

Svar fra SMUG.
I've been loving the smug product! I’ve been using the SMUG sleep mask, and it’s honestly so comfortable. It blocks out light really well without feeling heavy on my face. I’ve noticed I fall asleep faster and wake up feeling more rested. Definitely a great find!

Svar fra SMUG.
Soft, high quality sleep masks. Since using, I’ve found myself falling asleep much, much faster.

Svar fra SMUG.
Amazing website where you csn fing really nice products.
Prices are really OK compared with other sites.
I am really found of it and I recommand it !!!

Svar fra SMUG.
Amazing quality, super soft luxurious fabrics and seamless cosines service. Would definitely order again!

Svar fra SMUG.
Amazing customer service. Products are very good quality especially the satin pillow cases and satin sleep masks. All came beautifully packaged, perfect gift idea. Definitely recommend.

Svar fra SMUG.
Great communication, swift delivery, nice packaging. Unfortunately the size of the eye mask is too small compared to other blackout & lash-friendly masks I have used previously. I don't have fake lashes but I still didn't have room to blink, and the mask let in some light as it isn't large enough to fully seal around the edges. However, it is perfect for my 11 year old daughter so she is now using it and I will go back to my usual brand (which is a third of the price!)
I have updated this review after receiving amazing customer service from SMUG. They contacted me straight away and offered an alternative (larger) mask for me to try free of charge. They really went above and beyond and I will look forward to reviewing this item!

Svar fra SMUG.
My husband says they fit well, are light weight and the adjustable strap is right length, not too long.

Svar fra SMUG.
Lovely satin eye mask.
Quick delivery, well packaged, good quality.
Person who it was gifted for said it was very comfy and soft.

Svar fra SMUG.
The eye mask was easy to order. Good pricing. It is comfortable to wear, blocking out all light.

Svar fra SMUG.
I had a great experience
Out of 4 silk scrunchies only one ripped which is a shame
So bad. Stiff material. Cuts into my ears. Light comes through nose bridge, still completely squashed my eyelashes and the eye dents are so wide, couldn’t wear it for the whole night. I have a cheap satin one, soft material, would rather that is pressing against my eyes any day. They also sent me completely the wrong design. Expecting a refund for shocking cheaply made stiff as a board ‘eye mask’. The shoulder cooler/warmer is below par too.

Svar fra SMUG.
Loving my new eye mask!

Svar fra SMUG.
looks lovely, but does not block all the light, it does not come far enough down the nose to completely block out the light.
No where near as good as the cheaper one I am using.
Waste of my money as it wont do what I needed it for.
Additional information for SMUG
The shaping of the mask around the nose should come forther down the nose, to ensure that, when you open your eyes with the mask on, you cannot see any light.
my other cheaper mask has a longer nose section and when you open your eyes with the mask on, it is still pitch black

Svar fra SMUG.
When I first bought this I was in LOVE! Full blackout eyemask with a super comfy material that didn't feel like it was compressing my eyes, gave me the perfect sleep every night. The elastic wore out quite soon but I just tightened the band and got on with it. 3 months later - having worn it every night - it is in tatters and I can see all of the inner materials. Really sad about it because its a lot of money to have to replace every few months and not at all sustainable

Svar fra SMUG.
SleepSmug stands out as one of this year's most innovative and comprehensive wellness brands I've come across. Their products strike a perfect balance between affordability and exceptional craftsmanship, boasting a remarkable blend of functionality and aesthetics. Personally, I'm enamored with their 3D contoured sleeping mask, a gem that's unmatched in the market. What's more, their exemplary after-sales service consistently responds within 24 hours!
I make an order on july from Spain
At the moment you make the order and pay it is said to pay 3.95 E for shipping at the webpage, and it isn´t said anything about extra charges because of the delivery outside UK.
The information it is provided only at "shipping" info outside the usual information.
The information is not directly given and i have to extra pay 15.47 E .
unethical and bad treatment to the client

Svar fra SMUG.
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