Honestly, really poor. I ordered and paid extra for 2-3 day delivery, as I required the items quickly for a gift. On day 3, I hadn't even received a dispatch email. I messaged twice on facebook me... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Honestly, really poor. I ordered and paid extra for 2-3 day delivery, as I required the items quickly for a gift. On day 3, I hadn't even received a dispatch email. I messaged twice on facebook me... Vis mer
Selskapet har svart
Lovely soft eye mask and headband. My daughters have bought a few different ones in the past but they have looked and felt quite cheap and often stitching had come undone but these feel much more prem... Vis mer
Selskapet har svart
I have always loved SNUG's products - the eye masks have a silky smooth material so are really comfy to sleep in. Recently I received 3 items as a Christmas gift, the palm themed hair wrap, shower cap... Vis mer
Selskapet har svart
I was gifted a smug eye mask for my birthday last year and I’m converted! It’s a contoured design that doesn’t touch my eyelashes,has an adjustable Velcro strap and a funky leopard print(now want the... Vis mer
It all started with one genius idea: Keli, our founder, was tired of flimsy, ineffective sleep masks that didn’t block light or protect her lashes. So, she designed her own—a contoured, 100% blackout sleep mask that was comfy, chic, and, frankly, a game-changer. Turns out, she wasn’t alone. Millions of people around the world fell in love with SMUG’s original mask. From there, we didn’t stop—expanding into vibrant designs, wellness must-haves, and beauty essentials to help you sleep, relax, and look fabulous doing it. Today, SMUG offers a wide range of self-care and relaxation products designed to elevate your daily routine. Whether you’re unwinding with our soothing shower steamers, pampering yourself with a crystal glass nail file, or easing tension with a lavender-infused body wrap, we believe in making luxury self-care effortless. We also stock stylish shower caps to keep your hair dry in style, practical wash bags for beauty essentials on the go, and a growing collection of home, beauty, and fitness products. Every SMUG product is created with comfort, convenience, and a touch of luxury in mind, helping you feel refreshed, recharged, and ready to take on the day. Now, SMUG is on a mission to make self-care simple, proving that a little pampering and a great night’s sleep can make life brighter. Ready to join the SMUG revolution?
West Street, SM1 1SH, Sutton, Storbritannia
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Superb customer service. My order was delayed, they responded quickly and my order was delivered shortly after. Great company.

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Never even received my item as it got damaged in transit

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Bought these shower bombs as gifts. They look and smell great. Service and postage very good, quick.

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I didnt receive orginal order but when i reached out to the team they sent a new order which arrived. Product is packaged well and looks nice i havent tried it as its was agift

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Great delivery, and nice to have a discount to use to have a try at the Smug products.
I got the relaxation shower steamers, one for myself and one for a gift. They are very nice, they are not very strong. I feel like I need to use a full tablet to get essence going.

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Such a shame, the designs are lovely but the actual shower caps are really small…ok for short hair but unfortunately not for long hair

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I was very happy with my purchase ,I have bought it as a gift and I am sure it will be very useful

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I have not received my order, yet have been asked to review my purchase. I have contacted smug twice about my missing items but haven’t received a reply. I wouldn’t purchase from them again

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Pleased with purchase
Prompt delivery
Attractive design shower cap, buy one get one free!
Thanks

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Bought for family going on a cruise as a present
They were really pleased as improved their sleeping on the ship
Comfortable and well made
Would recommend

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Svar fra SMUG.
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