Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

From start to finish the process of buying my new car was stress free and incredibly easy. Khloe was fantastic and made sure everything was taken care of, which made collecting the car hassle free fro... Vis mer

Vurdert til 5 av 5 stjerner

Recently purchased a BMW i4 from Michael at S James. Initially the car I was interested in reserved for another customer however Michael called me when this sale fell through. From start to fi... Vis mer

Vurdert til 5 av 5 stjerner

We had a great experience dealing with Natalie who ensured we got the car we wanted with minimal fuss or hassle. She was flexible when I was ill on the initial pick up day and made everything run s... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely outstanding experience with S James Prestige while purchasing my BMW. From start to finish, everything was handled to perfection. The car was prepped beautifully, detailed properly,... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bruktbilforhandler

Skrevet av virksomheten

S James Prestige specialise in sourcing high quality, pre owned BMW's, Audi's and Mercedes. We pride ourselves on our bespoke customisation and optional upgrades that we would be delighted to discuss with you.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 77 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Would just like to point out that…

Would just like to point out that Natalie here was absolutely fantastic, professional and really helpful! Told Natalie our budget and she absolutely smashed it for us! The car itself is amazing, the way they have done the styling of the glc we really couldn’t ask for much more.
The day of pickup was very smooth and the team were really welcoming.
Couldn’t recommend these guys any more! Me and my wife will 100% be returning in the future.

24. oktober 2025
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Svar fra S James Prestige

Hi Jason,

Thank you for taking the time to leave this lovely review. I am so pleased your collection day was smooth and you enjoyed your experience with us.

Continue to enjoy your beautiful new car and I hope I can help again in the future.

Natalie.

Vurdert til 5 av 5 stjerner

CAR SALE

I recently sold my car through an online platform to SJ Prestige, and the entire process was seamless and efficient. I immediately received a call confirming that one of their representatives would collect the car the next morning. He arrived on time, inspected the car, took it for a short test drive, and within an hour, an invoice was prepared for the pre-agreed sale amount. The funds were transferred to my account instantly.

SJ Prestige were professional, courteous, and extremely efficient throughout. What I appreciated most was their open and honest communication - no frills, just straightforward service. I highly recommend SJ Prestige to anyone looking to buy or sell a car.

11. november 2025
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Hi Bill,

Thank you for taking the time to leave this lovely review. We are thrilled to hear you found the process seamless and efficient. Hopefully we can help again in the future.

S James Prestige

Vurdert til 5 av 5 stjerner

Mercedes A250E

I recently purchased my first car through Khloe and had a wonderful experience. She took the time to explain everything thoroughly, from the different features to the optional add-ons, and was very patient with all of our questions. Process was quick and stress-free. Amazing team and would definitely recommend!!

26. mars 2025
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Hi Tasfia,

Thank you for taking the time to leave this lovely review. I am so pleased you enjoyed your experience with us and found the process quick and stress free.

I hope I can help again in the future.

Khloe

Vurdert til 5 av 5 stjerner

I turned up without an appointment and…

I turned up without an appointment and was greeted by Khloe.Luckly the car i was interested in was at the showroom. After our initial chat I was given the keys to have a look around the car.Next I took the car for a test drive and was very pleased with it. Unfortunately for me my insurance for vehicle was too expensive at this time but would definitely use them again.

5. november 2025
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Hi Gary

Thank you for taking the time to leave this lovely review. Feedback like this means the world to us and I hope we can do business in the future.

Khloe

Vurdert til 5 av 5 stjerner

Natalie was super helpful

Natalie was super helpful, very kind and welcoming over the phone and handled everything very professionally. She was patient whilst I made my decision with the car and was not pushy in any way (some dealerships are desperate to sell you something and the cars here sell themselves - and Natalie knows this exceptionally well, which made the process feel effortless and there was no pressure at all).

All interactions were positive and I was ecstatic with how willing Natalie was to work with me when I had a couple of queries! Even received a courtesy call following my collection of the vehicle to ensure everything was as I anticipated, which it was.

The car I bought is fantastic and special mention to Matt as well who handled my collection. Once again, no pressure applied and I was able to pick the car up once I knew I was certain.

25. oktober 2025
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Hi Olly,

Thank you for taking the time to leave this lovely review. I am so pleased you enjoyed your experience with us and you felt the process was effortless. I hope I can help again in the future.

Natalie

Vurdert til 5 av 5 stjerner

What a fantastic experience!

What a fantastic experience!
Prestige have truly redefined what buying a car should feel like — turning what’s usually a transactional process into a genuinely memorable experience. Natalie has been exceptional from our very first call, welcoming us on arrival, introducing us to the team in their beautiful showroom, and following up afterwards to ensure everything was perfect. The car itself is absolutely stunning — a real credit to their team — and we honestly couldn’t be happier. They fully deserve to have Prestige in their name!

24. oktober 2025
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Svar fra S James Prestige

Hi Tamara,

Thank you for taking the time to leave this lovely review. I am so pleased you enjoyed your experience with us and I hope I can help again in the future.

Natalie

Vurdert til 5 av 5 stjerner

Brilliant service & communication

Brilliant service, Jamie was very helpful in selling my car. Excellent communication and made the process completely stress free. Would gladly work with S James again when it comes to buying or selling a car.

4. november 2025
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Hi Jake

Thank you for taking the time to leave this lovely review. We are really pleased to hear you found the process of selling your car stress free and would love to help again in the future.

S James Prestige

Vurdert til 4 av 5 stjerner

Car sale via Car Wow

I sold my car via Car Wow to S J Prestige and this process was quick and efficient.

On collection, the car was inspected for 20 mins or so followed by a short test drive, and the pre agreed sales amount was in my account within an hour of arrival.

The representatives from SJP were professional and courteous and I would recommend them to anybody selling a vehicle.

30. oktober 2025
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Svar fra S James Prestige

Hi Howard,

Thank you for taking the time to leave this review. We are so pleased you found the sale of your car quick and efficient.

Hopefully we can assist again in the future.

Vurdert til 5 av 5 stjerner

Brilliant Service

We recently bought a car through Khloe at S James and couldn’t be happier with the experience. We turned up without an appointment & were warmly welcomed by Khloe, who was bubbly, knowledgeable & incredibly helpful. She arranged a test drive on the spot,made the whole process smooth & enjoyable. We absolutely love the car & are so grateful for Khloe’s excellent service. Highly recommended!

1. oktober 2025
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Hi Ravi,

Thank you for taking the time to leave such lovely feedback. It has been a pleasure arranging the deal for you! Hopefully I will be able to look after you again in the future, but for now continue to enjoy that stunning new car of yours!

Khloe

Vurdert til 5 av 5 stjerner

I recently bought my car from S James…

I recently bought my car from S James Prestige through Natalie and it is perfect! Natalie was brilliant from start to finish, from advising me to ensuring I was getting the car that aligned with exactly what I was looking for.

If you’re looking for a new car I couldn’t recommend Natalie and S James Prestige enough!

2. november 2025
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Hi Joe,

Thank you so much for taking the time to leave this lovely review. Your feedback goes a long way and is massively appreciated. I'm really pleased to hear you enjoyed your experience with us.

Natalie

Vurdert til 5 av 5 stjerner

Natalie was great and made the process…

Natalie was great and made the process seamless. Very flexible with pick up times and the car is in a lovely condition. Very happy.

31. oktober 2025
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Svar fra S James Prestige

Hi Geoffrey,

Thank you so much for the taking the time to leave this review. It has been a pleasure facilitating the deal for you and I am so pleased you are enjoying your new!

Natalie

Vurdert til 5 av 5 stjerner

Professional service

From the start - I was treated with courtesy and professionalism.
Josh greeted us with a great smile and made the process seamless ! Highly recommend S James Prestige

23. september 2025
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Svar fra S James Prestige

Hi Charmaine,

Thank you so much for the taking the time to leave this review. It has been a pleasure facilitating the deal for you!

Enjoy that new car of yours.

Josh

Vurdert til 5 av 5 stjerner

Natalie. Customer service champion 🏆

I had a small warranty issue. Window screen washer pump.
I initially spoke to Natalie. Polite, professional and informative. Definatley exceeded my expection how friendly yet professional.
The issue was frustrating as I am so busy. Natalie explained everything to me so clearly. It was all covered and fixed within a couple of days. I leased with Natalie over the phone when i was actually in the garage getting if fixed.. I made payment and the warranty payment was in my account within the hour. Fantastic!! Well done S James for employing such a brilliant person. And thank you also to the rest of the staff who made the sale of my vehicle so easy. Highly recommended. I dont think I will look to purchase any new car anywhere else before looking at S.James Pretigue. Regards. Gary B

29. oktober 2025
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Svar fra S James Prestige

Hi Gary,

Thank you so much for the kind words and taking the time to leave this review, we are always elated to receive such amazing feedback regards our after-sales.

You know where we are anytime!

Vurdert til 1 av 5 stjerner

Improve The Service For Customers Claiming Warranty Jobs

S James Prestige is a good company to buy a vehicle from — the buying process is smooth, and payments to garages are made promptly once approved. However, when it comes to claiming warranty repairs, my experience has been quite frustrating.

When a vehicle develops a defect, they often seem to avoid liability, asking customers to visit multiple garages — usually to find a lower quote. There’s also a lot of back-and-forth communication, even after providing clear documentation and reports from a qualified garage. It sometimes feels as though they assume customers aren’t being truthful, repeatedly asking for additional evidence that’s already been supplied.

This is an area that really needs improvement. The team should focus on making the warranty claim process more efficient, transparent, and customer-friendly. Apart from that, once a claim is approved, payments are handled quickly via bank transfer, which is appreciated.

24. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra S James Prestige

Hi Anonymous,

Its massively disappointing to receive such a review. We however understand your concerns and we're sorry to hear you felt disappointed. While we see the review differently, we want to ensure that our processes are in place to give you the best possible service.

As a business we have processes that need to be followed to ensure we are able to find a suitable garage that are qualified and able to complete the work required to the right standard. This is to ensure ultimately that you are handed back a car with no further issues. Having this approach we feel ensures we are solving the problem and not leaving you with one. As a bi product to this, we may need to ask you to use another garage, or supply certain information and documents, however, this is only to ensure we can look after you as our customer, to the best of our abilities.

However, we are really pleased to hear that you are happy with how we dealt with the payment logistics of your claim and that you feel we are a good company to purchase a vehicle from, as we feel this part of your review is a more fair representation of how we conduct business.

Sadly because you haven't shared your name, we haven't been able to reach out and discuss this further with you directly, but we would love you to allow us the opportunity, to ensure we manage your expectations moving forward. If you could email michael@jamesprestige.com, so this is possible.

Kindest regards,

Michael
Sales manager

Vurdert til 5 av 5 stjerner

Great luxury experience

Josh helped me with getting my new car, he was very patient, honest and extremely accommodating throughout. Travelled 2 hours to pick up my car and the dealership were very friendly and was a seamless process with the car in perfect condition. Thank you Josh for all of your help and the luxury customer service throughout!

25. september 2025
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Svar fra S James Prestige

Hi Ybenfe,

Thank you for your kind words and taking the time to leave me this review. I look forward to helping again in the future.

Josh

Vurdert til 5 av 5 stjerner

Josh made it so easy.

Josh made it so easy.
I got what I wanted in very short period of time.

I would go back again.

26. september 2025
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Hi Csaba,

Thank you for your kind words and taking the time to leave me this review. I look forward to helping again in the future.

Josh

Vurdert til 5 av 5 stjerner

I recently bought a Porsche macan from…

I recently bought a Porsche macan from S James Prestige and I couldn’t be happier . The car and service this place delivers is amazing . Khloe set everything up for me and explained everything I needed to know in great detail. She was very professional and a pleasure to do business with . When I arrived at the showroom I was blown away with the professionalism and detail they went into . I loved the fact that it was a family run business and that I got to meet khloe abd her mum upon arrival.
Thankyou so much to khloe and the team for making the process set effortless.
I will definitely be buying my next vehicle from these guys
Thanks again

6. oktober 2025
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Svar fra S James Prestige

Hi Robert,

Thank you so much for taking the time to leave this review. I am so pleased you enjoyed your experience with us, it has been a pleasure to facilitate the deal for you.

Continue to enjoy that beautiful new car of yours and I hope I can help again in the future.

Khloe

Vurdert til 5 av 5 stjerner

First class service and cars

I’ve now bought 3 cars for me and my family with S James Prestige in the past 2 years. Most recently in the past week. Each time the level of service has been outstanding. Michael especially, and the whole team have been very attentive in my most recent purchase, going above & beyond, and the car was pristine and fully ready to go for my collection appointment even though I was over an hour early.
The whole buying process is very easy and everyone that I have met and dealt with across the business have been brilliant.

I have used the after sales too in the past for a manufacturers fault and I was assisted through the whole process through to the issue being resolved in a quick timeframe.

S James is always the first place I look when I fancy a change of car and I will be using again.

I fully recommend their services!!!!

17. oktober 2025
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Hi Luke,

As always thank you for your repeat business. It is always a pleasure looking after you throughout your experience with us. Thank you again for taking the time out to share your feedback with us, I am really pleased to hear you are enjoying your new (3rd car) from us!

I look forward to helping again in the future, but for now I wish you many happy miles in that stunning new car of yours!

Michael

Vurdert til 5 av 5 stjerner

Best car buying experience I've encountered

Living in Scotland I was looking for a new car, I scrolled car garages for weeks and S James Prestige kept popping up with the types of vehicles I was looking for.
I decided to enquire about a vehicle and get some information regarding purchasing.
From start to finish questions were answered and the buying process was fantastic. There was no pushy sales after my questions were answered and I then made a phone call paid deposit and my car was reserved.
I have never travelled this far to pick a car up and wow the journey was 100% worth it.
I arrived and the staff were amazing I took the car for a test drive still no pushy sales after the test drive which I took myself with no staff member, I quickly decided I was definitely buying the car.
It was immaculate and shining like a diamond.
The upgrades the garage had done were spot on.
The staff helped me with sorting road tax and everything else I needed to drive away.
I highly recommend this company and will be using them again in the future.

10. september 2025
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Hi John,

Thank you for taking the time to leave such lovely feedback. I know you had to travel a distance to come to us, so thank you for putting your trust in us. I am really pleased to hear you found our process smooth and you are enjoying ownership!

It has been a pleasure arranging the deal for you, the car looked stunning! Hopefully I can help again in the future!

Michael

Vurdert til 5 av 5 stjerner

Amazing experience with S James prestige

I recently bought my car from S James Prestige and had an excellent experience! The service was amazing from when I first enquired about the car through to Collection. Josh was very helpful and friendly and made the process smooth and stress free. When arriving for collection the team was super friendly and the car was in amazing condition looking exactly like the photos. I highly recommend using S James Prestige when looking for a new car, I will definitely be using them again in the future!

25. september 2025
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Hi Sean,

Thank you so much for your lovely feedback. It's been a pleasure to sort this out for you. I am really pleased to hear you found your experience with us smooth and stress free.

I wish you many happy miles to come.

Josh

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