SIXT ride Anmeldelser 

204
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Der Kontakt wurde schon vom Fahrer via Anruf -als wir auf unser Gepäck am Flughafen gewartet haben- hergestellt. Hier haben wir den genauen Treffpunkt ausgemacht. Dann ging alles perfekt. Am... Vis mer

Vurdert til 5 av 5 stjerner

Our driver Elhamm was the best. Arrived early, assisted fully with luggage and provided water in vehicle . We were lucky to get a free upgrade from standard to luxury . Elhamm was so helpful and frien... Vis mer

Vurdert til 1 av 5 stjerner

They Show and charge different prices. Be careful, we used it in Shanghai for airport Transfer and it was 29$ and we also received the confirmation Email with confirming the 29$. But After the rid... Vis mer

Vurdert til 5 av 5 stjerner

Die Buchung war einfach. Ich wurde gut informiert und konnte die Fortschritte meines ankommenden Fahrzeuges verfolgen. Der Fahrer war sehr freundlich und sehr pünktlich, mit einem zuvorkommenden Ser... Vis mer

Informasjon om virksomheten

  1. Limousinservice
  2. også i
  3. Flybuss
  4. Maxi-taxi
  5. Taxiselskap
  6. Transport
  7. Transporteskorte

Skrevet av virksomheten

SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 700 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

204 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 64 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(204)

199 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Always happy

I am always very satisfied, everything works, every driver is punctual and accommodating. However, it is always an expensive fun.

3. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We had a great day in Doha

We had a great day in Doha. With a 12 hr layover, we used SIXT to drive us around the city for 9 hours. It was perfect! We got to see so many things in a short period of time. Our driver was excellent- he was a great driver and very kind. We highly recommend this service.

9. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not book at Istanbul airport (SAW)

Do not book at Istanbul airport (SAW). Nobody waited after arrival. You are directed to a house outside of the airport and they let you wait 30 minutes for transfer. Then driver tells you to lie to the police about why you sit in the car. Very strange and not reliable

27. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SIXT ride

Dear K G,

Thank you for your review.

We are deeply sorry to hear about your experience — this is not the level of service we provide or accept. And what you have described, particularly being asked to mislead authorities, is something we take extremely seriously.

We would like to investigate this with the local service provider directly. Please reach out to us at ride@sixt.com with your booking details so we can look into this as a priority.

Kind regards,
Your Sixt ride Team

Vurdert til 5 av 5 stjerner

Sixt Ride in Singapur und Sydney

Ich habe den Premium Service in Singapur und auch in Sydney in Australien 3 x innerhalb einer Woche genutzt und kann sagen, dass alles bestens geklappt hat. Freundlichen Fahrer und die Autos haben der Kategorie entsprochen, die gebucht auch wurde.

22. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absoluty perfect

Absoluty perfect. Puncual, polity, friendly conversation, clean and nice car …. definitely nothing to complain about.

20. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Much too expensive compared to Grab or…

Much too expensive compared to Grab or Uber, even with Amex Voucher. Many times extra wait times were billed without reason. Was sorted out later, but annoying.

20. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SIXT ride

Dear Alex,

thank you for your feedback.

While our pricing may be slightly higher than Uber for your desired journey, there's an important distinction: every driver on our platform is professionally licensed, thoroughly trained, and fully insured, ensuring your complete peace of mind.

We do offer on-demand and taxi services on our platform as well, which are comparable to Uber in pricing and service type.
For an elevated experience, you're also welcome to book in our Business or First class segments, where you'll be matched with luxury vehicles and professionally dressed drivers in suits and ties.

We are sorry to hear that incorrect waiting time charges were applied on any of your bookings. Please feel free to reach out to us at ride@sixt.com and we can look into the issue thoroughly.

We look forward to having you on board again soon.

Best regards,
Your Sixt ride Team

Vurdert til 1 av 5 stjerner

Booked a SIXT ride pickup at Newark…

Booked a SIXT ride pickup at Newark Airport (EWR), specifically because they let you reserve multiple car seats in advance and offered in-terminal meet & greet — important for us since we were traveling with three young children (ages 2, 5, and 7) all requiring car seats. We paid a real premium for this over standard rideshare options because of that.
Our driver was on-site, in contact with us by phone, and agreed to wait a few extra minutes when we said we were running slightly behind. He left anyway, without further warning. When we called SIXT's hotline immediately afterward, we were told no replacement driver could be provided — despite their own booking conditions stating they'd "find an alternative solution" in exactly this situation. We ended up having to arrange a last-minute substitute ride without car seats for the kids.
Then SIXT charged us the full fare and sent a cancellation notice falsely claiming the driver and support team "were unable to locate or contact" us. We have text messages proving continuous contact right up through their own stated cutoff time. When we disputed this, their written response gave a different, inconsistent explanation, and their customer service simply redirected us back to the same team that had already denied the refund.
The specific feature we paid extra for — reliable pickup with advance car seat booking — is exactly what failed, and the company's own explanation for what happened doesn't hold up against their own records. Would not trust this service for anything involving young children or a tight schedule.

10. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SIXT ride

Dear T Silver,

Thank you for sharing your feedback.

We were sorry to hear about this unfortunate experience. We understand how difficult it must have been, especially considering that you were travelling with young children.

As you are aware, we have already been in discussion regarding the specifics of this case, and we have reviewed the matter carefully.

We would not want any aspect of what occurred, or our response to it, to remain unclear to you. If you would like to revisit or clarify any point raised, we warmly encourage you to reach out to us directly at ride@sixt.com, where our team will be happy to continue the conversation.

Kind regards,
Your SIXT ride Team

Vurdert til 1 av 5 stjerner

Chaosclub oder nur Missverständnis?

Es kam in München am 15.8. zu einer Sperrung der Landebahn und zu Verspätungen. Jeder wusste das, nur Sixt nicht. Dann wurde es abenteuerlich, Sixt stornierte die Buchung, plötzlich war ein neue Buchung da, und auch ein Fahrer war zur Stelle und beförderte mich. Und Höhepunkt: mir wurde die Fahrt ZWEIMAL in Rechnung gestellt, auf eine Rückerstattung warte ich genau so wie auf die Beantwortung von etlichen Mails.
Bucht eure Fahrten lieber woanders.

Auch nach 10 Tagen keine Mail, kein Anruf, keine Rückbuchung. Sixt Ride schuldet mir immer noch 50 Euro.

15. august 2026
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Sehr geehrte/r Viol,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu schildern. Wir verstehen, dass der Tag am Münchner Flughafen aufgrund der Streckensperrung und der damit verbundenen Verspätungen bereits stressreich war, und wir schätzen es, dass Sie uns Ihre Erfahrung mit unserem Service mitgeteilt haben.

Wir haben Ihre Nachrichten zu diesem Thema erhalten und werden uns so schnell wie möglich bei Ihnen melden. Für weitere Rückfragen stehen wir Ihnen jederzeit unter ride@sixt.com zur Verfügung.

Ihr SIXT ride Team

Vurdert til 5 av 5 stjerner

Immer wieder schön

Immer wieder schön, Pünktlich am Flughafen abgeholt zu werden. Besonders zu erwähnen sind die immer gepflegten Fahrzeuge und die freundlichen Fahrer.

15. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

1 good, 1 bad, left stranded

I book two 1-way rides for a concert. The ride to the concert was great, showed up on time, got us there quick and comfortable.

The return ride cancelled on me 5 minutes after they were supposed to pick me up. I have book the ride at least a week ahead of time.

18. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Besser geht nicht

Besser geht nicht. Unser Fahrer war 15 Min. vor Abfahrt bereit. Top Auftritt, freundlich und kompetent. Ich buche nur noch Sixt Ride.

8. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Völlig überteuert und unkomfortabel

Völlig überteuert und unkomfortabel.
Wir waren 3 Personen und mussten uns zu dritt mit Koffer hinten ins Fahrzeug quetschen. Der Fahrer hatte 2 Kindersitze im Auto, so dass unser Gepäck nicht vollständig in den Kofferraum passte. Er hatte Kommentar, dass er danach 2 Kinder transportieren müsse. Nicht akzeptabel, für einen Preis der fast doppelt soviel kostet als ein Taxi

27. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SIXT ride

Sehr geehrte Frau Niederle,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen.

Es tut uns leid zu hören, dass Ihre Fahrt nicht den Erwartungen entsprochen hat, die Sie – zu Recht – an unseren Service stellen.

Das von Ihnen beschriebene Erlebnis, insbesondere hinsichtlich des Komforts und der Gepäcksituation, sollte selbstverständlich nicht der Standard sein, den wir unseren Fahrgästen bieten.

Wir würden diesen Fall gerne näher prüfen und gemeinsam mit Ihnen eine Lösung finden. Bitte zögern Sie nicht, uns unter ride@sixt.com zu kontaktieren – wir helfen Ihnen gerne weiter.

Ihr SIXT ride Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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