I reached out in an emergency and I was assigned a reliable, thoughtful sitter who was hands on with my kids. Alison had a calm presence, when I returned home my children looked happy. I was pleased w... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The booking service was quick and easy. The babysitter was so accommodating and arranged a video call prior to the booking so we could get to know a little about her and her experience. Highly recomme... Vis mer
Selskapet har svart
Let down twice by the same sitter. Both planned nights cancelled, costing loss of table deposit at restaurant for rare night out (£150) sitters didn’t care. impossible to contact for help at short no... Vis mer
Selskapet har svart
Peace of mind for parents being able to see prospective babysitters prev experience, DBS checks and parent reviews. Easy to sign up and request a babysitter. Requested in the evening for a babysitter... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We've made it our mission to make it easy and safe for families across the UK to access trusted childcare at the touch of a button. You can book daytime childcare, evening babysitting, emergency childminding and hotel childcare online in seconds. Every Sitters childcarer has at least 2 years of professional childcare experience in the UK and is personally selected, checked and referenced by our family, for your family.
Kontaktopplysninger
288 House 1 Aston Way , BH12 4FE, Poole , Storbritannia
- 03330 032888
- enquiries@sitters.co.uk
- sitters.co.uk
4,4
Enestående
702 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brilliant experience and very easy to…
Brilliant experience and very easy to use. Oir first sitter was found within hours and we were very happy with her service.
22. juli 2024
Svar fra Sitters.co.uk
Hi Paul - thank you for your review. We are very pleased to hear how impressed you were with our service, and your lovely sitter.
Svar fra Sitters.co.uk
Thank you for the 5 star review. We make every effort to provide an easy to use and professional service for our families.
Svar fra Sitters.co.uk
We’re so pleased to hear you found our customer care fantastic and we were able to promptly meet your childcare request. Thank you for your feedback!
Non transparent fees
Non transparent fees, not giving me telephone number apart from a line they don’t answer and ask to leave a message and don’t answer online query.
1. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sitters.co.uk
We are sorry to hear that you are not happy with the service. All charges can be seen under the 'Costs' section of your online account, but if you would like to discuss this further please contact us by email at enquiries@sitters.co.uk
Svar fra Sitters.co.uk
Hi Daniela, thanks for taking the time to leave feedback - we love to hear from families using the Sitters service.
Great site
Easy to use website and booking process.
Good to get confirmation via email and text.
18. juni 2024
Svar fra Sitters.co.uk
Thank you for your kind words. We strive to make our website and booking process as easy to use as possible. We're glad to hear you appreciated the email and text confirmations.
A great service
A great service. All the sitters we've had so far have quickly got on well with the kids. The rates are very reasonable given the experience they have
10. juni 2024
Svar fra Sitters.co.uk
Thank you for your review, Eleanor. It's great to hear that your children have been so happy with the sitters they have met.
Sneaky underhand payment methods
Sneaky.
Charge you. Not every month for you to notice but every 3.
No receipts
No emails to say payments are coming up
Nothing
Except depleting your bank account little by little and hoping you don’t notice.
Shame on these tactics being used in 2024.
15. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sitters.co.uk
Hello Gemma - thank you for your review. As per our terms and conditions, your membership does automatically renew every 90 days until we are notified otherwise. If you would like to discuss this further, please contact us at enquiries@sitters.co.uk.
Excellent experienced
Excellent experience
Our experience was great. Sitters was able to find us an excellent minder to look after our kids overnight.
I was really impressed because it was an urgent booking barely less than 72hrs.
11. juni 2024
Svar fra Sitters.co.uk
Hello Afeez. It's wonderful to hear how pleased you were with your experience and the excellent sitter you met. We're also delighted that we could assist on short notice.
Sitters is very professional at the…
Sitters is very professional at the same they are comforting . The sitters we have used so far have all been punctual, reached out in advance and are clearly experienced with child work.
6. juni 2024
Svar fra Sitters.co.uk
Thank you for taking the time to share your experience with us. As parents ourselves, we know how important it is to provide parents with peace of mind and confidence in our service. It is also lovely to hear how happy you have been with the sitters you have met.
Took the stress of booking emergency childcare
Peace of mind for parents being able to see prospective babysitters prev experience, DBS checks and parent reviews. Easy to sign up and request a babysitter. Requested in the evening for a babysitter for the next day and got a reply within an hour. Took the stress out of booking emergency childcare.
4. juni 2024
Svar fra Sitters.co.uk
Thank you for the 5 star review, Gemma. At Sitters, our recruitment team is committed to thorough vetting of our babysitters, guaranteeing that only the best professionals are selected to help you. Also lovely to hear we were able to help out at short notice.
The ease to book the sitter and the…
The ease to book the sitter and the service and professionalism
26. mai 2024
Svar fra Sitters.co.uk
Hello Gbolahan. We appreciate you taking the time to leave this lovely review. Our dedicated customer service team do their best to ensure parents are provided a professional and easy to use service from registration onwards.
Found me a great sitter at very short…
Found me a great sitter at very short notice. Very impressed
29. mai 2024
Svar fra Sitters.co.uk
We are absolutely delighted to hear how impressed you are with the service 😊
Sitter made the process of finding a qualified sitter for our children very stress free. ss of finding a…
Sitter made the process of finding a qualified sitter for our children very stress free.
30. mai 2024
Svar fra Sitters.co.uk
Thank you for your kind review. We aim to deliver the best childcare and service possible for our customers.
Found a great babysitter quickly for us
24. mai 2024
Svar fra Sitters.co.uk
Hi - we are so pleased we were able to help out 😊
Truly disappointed
Truly disappointed. Have made a booking and 1 day before babysitter cancelled then my booking has been offered to other babysitters which one of them "Cheryl b" accepted on the day and 1 hour before the start time cancelled again this babysitter. If she wouldn’t want to look after my children's she shouldn't have put herself forward for the booking. It is an absolute circus and you have no response from the management. It seems anyone can do whatever with clients. Dua to this circus I have to cancelled all my plans. I should of made a booking with another provider. Avoid if you don't want to deal with last minute cancellation from the babysitter
12. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sitters.co.uk
Thank you for your feedback. We will be talking to the sitter who cancelled out of your booking at short notice, and apologise for this. I can see that my colleague did respond to your emails on the day of the booking, and we have also left you a voicemail message. If you would like to discuss this further, please contact us on 03330 032888. If you leave a message, we will call you back.
A "must" for parents!
I have found Sitters to be a very useful site / company.
The process to book etc. is very simple and there is good communication regarding if the appointment is filled, or what can be done to improve that.
We've also never had a "bad" sitter - all have been great with the kids and as they are all pre-vetted that takes considerable stress away from us as parents.
7. mai 2024
Svar fra Sitters.co.uk
Hello Tim, it's great to hear about your positive experience. We do our best to deliver a professional and user-friendly service, and our committed recruitment team work tirelessly to rigorously screen our babysitters, ensuring that only the best professionals come to assist you.
Svar fra Sitters.co.uk
Thank you so much for the 5 star review 💙
Easy and reliable
The sitters who come in are usually very good. I have booked in vey last minutes and still never had any issues. Same goes for cancellation policy as well.
29. april 2024
Svar fra Sitters.co.uk
Hello - thank you for sharing your feedback with us. We are glad we have been able to assist you at short notice.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.