Sinocultural Anmeldelser 

107
•
TrustScore 4.5 av 5

4,7

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Great customer service. Your bags have high quality. They’re very classy and elegant. I own high end designer bags but your bags are on a different level. It’s so unique and they will really elevate y... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bag is beautiful just as promos on Facebook and Insta. Been eying the website a lot but was always worried if site was legit. After I placed the order didn't have any other update for nearly a month,... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great Customer Service! I had an issue with my local delivery, and SinoCultural provided great assistance. The table mats received are very well done, subtle, unlike the ones you could find on Amazon... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Overall 5 stars for packaging and delivery. Beautiful silk quality and bag. I'm just taking off a star because the leather quality is very cheap like that plastic faux leather type quality. Other than... Vis mer

Informasjon om virksomheten

  1. Veskebutikk
  2. også i
  3. Broderiforretning
  4. Håndarbeid
  5. Kunsthåndverk
  6. Silkebutikk

Skrevet av virksomheten

Sinocultural is a Chinoiserie Brand. Sinocultural is dedicated to preserving the Intangible Eastern Cultural Heritage and Bringing it into Modern Life. Sinocultural's Mission is to Spread the Charm of Intangible Cultural Heritage and to show the Exquisite and Fascinating Traditional Craftsmanship in China.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

107 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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4,7

Alle anmeldelser

(107)

23 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great customer service

Customer service resolved my issue quickly and courteously. I will definitely shop Sinoculural again!

30. juli 2026
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Svar fra Sinocultural

Dear Rose,
Thank you so much for your kind words and for taking the time to share your experience! We are truly delighted to hear that our customer care team was able to resolve your issue quickly and courteously.
Ensuring a smooth, caring, and pleasant journey with SinoCultural is always our highest priority. Your support means the world to us, and we cannot wait to welcome you back again soon!
Warmest regards,
The SinoCultural Team

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Your bags have high quality. They’re very classy and elegant. I own high end designer bags but your bags are on a different level. It’s so unique and they will really elevate your personal style. Thank you so much for doing a great job. I am a very happy customer.

27. april 2026
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Svar fra Sinocultural

Dear Myla,
Thank you so much for taking the time to leave such a heartfelt review! We are truly honored and humbled by your kind words.
Hearing that you own high-end designer bags yet find ours to be on "a different level" means the world to us. Our passion is to blend timeless cultural heritage with unique, elegant design, and knowing that it elevates your personal style is the greatest compliment we could receive.
We’re so glad you had a wonderful experience with our customer service team. Thank you for being a part of our SinoCultural journey, and we look forward to delighting you again in the future!
Warmest regards,
The SinoCultural Team

Vurdert til 5 av 5 stjerner

Still have not received the delivery

Great Customer Service! I had an issue with my local delivery, and SinoCultural provided great assistance. The table mats received are very well done, subtle, unlike the ones you could find on Amazon or Temu. It's much more expensive, but the quality is there.

14. april 2026
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Svar fra Sinocultural

Dear Francis,

We are sincerely sorry to hear that you haven't received your package yet. We take this very seriously.
Upon checking the tracking information (SF6047468122017), the carrier records show that the parcel was successfully delivered in France on April 27, 2026.
Since there is a discrepancy between the system record and your experience, we have immediately initiated an official inquiry with the logistics provider to verify the exact delivery location and proof of signature.
In the meantime, could you please check with your neighbors or local post office to see if it was held there? We will also contact you via email shortly with the detailed tracking proof and to help resolve this for you as quickly as possible.
Best regards,
SinoCultural Team
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Dear Francis,
Thank you so much for updating your review and for your kind words! We are thrilled to hear that the table mats exceeded your expectations and that we could help resolve the delivery issue for you.
At SinoCultural, we take great pride in the craftsmanship of our products, and knowing that you appreciate the quality and subtle details means the world to us. Your support and patience truly motivate our team.
We look forward to serving you again soon!
Warm regards,
The SinoCultural Team

Vurdert til 5 av 5 stjerner

Our purchase was a birthday gift to a…

Our purchase was a birthday gift to a good friend of ours and the presentation was so elegant and beautifully detailed, it was very impressive and our friend loved the scarf that was such high quality. The delivery time was right on and there was no stress waiting for the product to arrive.

24. mars 2026
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Svar fra Sinocultural

Dear Lo-Wei Chang,
Thank you so much for your kind words! We are thrilled to hear that the scarf made such a wonderful birthday gift for your friend.
At SinoCultural, we believe that the presentation is just as important as the gift itself, so it’s rewarding to know you found it elegant. Knowing that our silk scarf brought joy to your friend truly makes our day.
We look forward to serving you again soon!
Best regards,
SinoCultural

Vurdert til 5 av 5 stjerner

I finally got my bag

I finally got my long-awaited Sinocultural Chinese-style embroidered bag, and it’s even more stunning in person! The intangible cultural heritage embroidery is exquisite and vivid, with a gentle and luxurious luster, showing ultimate craftsmanship in every stitch.
The silhouette is sleek and elegant, balancing classical charm with modern commuting needs. It has ample capacity with practical compartments, easily holding daily essentials like a phone, lipstick and cardholder. The adjustable strap works for both hand-held and cross-body styles, suitable for all occasions. The fabric is durable and structured, the hardware is heavy-duty and premium, and the stitching is neat without loose threads—details are on par with top luxury brands.
As a fan of Chinese aesthetics, I’m most impressed by the perfect blend of cultural heritage and functional design. It’s highly recognizable and elevates any outfit, whether paired with a qipao, new Chinese-style dress or casual workwear. The cross-border packaging is exquisite, shipping is efficient, and after-sales service is responsive. It truly wears oriental intangible cultural heritage with pride—highly recommend and will definitely repurchase!

13. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Sinocultural

Dear ,
We are truly moved by your profound appreciation for our Sinocultural Chinese-style embroidered bag. Your description of the "ultimate craftsmanship in every stitch" is the highest compliment our artisans could receive.
Our mission has always been to bridge the gap between ancient intangible cultural heritage and modern daily life. Knowing that you find it both a stunning piece of art and a practical companion for your daily essentials—whether paired with a qipao or casual workwear—tells us we are achieving that balance.
Thank you for wearing our heritage with pride. We look forward to your next visit!
With gratitude,
The SinoCultural Team

Vurdert til 5 av 5 stjerner

My Eid bag has arrived and I’m beyond…

My Eid bag has arrived and I’m beyond impressed 😍 The quality is outstanding, the design is absolutely beautiful, and every tiny detail is crafted to perfection, even the engraved logo! The product truly exceeded my expectations, and the packaging was just as lovely. On top of that, the customer service was exceptional, so kind, professional, and attentive. Thank you for such an amazing experience 🥹💖 I’m so excited to use it for Eid, and I’ll definitely be ordering again!

24. februar 2026
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Svar fra Sinocultural

Dear Alhdm Alshehhi,

Thank you so much for your glowing review! We are absolutely thrilled to hear that your new bag has arrived in time for your Eid celebrations.
Knowing that you are impressed with the quality and the intricate details—especially the engraved logo—means the world to us. At SinoCultural, we pour our hearts into blending traditional craftsmanship with modern luxury, and your appreciation is the greatest reward for our team.
We are also glad that our customer service and packaging added to your experience. We can’t wait to see how you style it for Eid!
Wishing you and your loved ones a wonderful and joyous Eid Mubarak in advance. We look forward to welcoming you back to our store soon!
Warmest regards,
SinoCultural Team

Vurdert til 5 av 5 stjerner

Once again the handbag is absolutely…

Once again the handbag is absolutely fabulous! It’s the perfect colors for my niece’s wedding. Thank you!

2. mars 2026
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Svar fra Sinocultural

Dear Terry,
Thank you so much for your continued support! We are beyond delighted to hear from you again.
It is such an honor that our handbag was chosen for such a special occasion as your niece’s wedding. We hope the colors add a perfect touch of elegance to your outfit on that beautiful day!
Knowing that our products can be part of your most cherished family moments is exactly why we do what we do at SinoCultural.
Wishing you and your family a wonderful wedding celebration! We look forward to serving you again soon.
Warmest regards,
SinoCultural Team

Vurdert til 2 av 5 stjerner

It was a cutout glued on felt

It was a cutout glued on felt, and it was glued crooked.

1. mars 2026
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Svar fra Sinocultural

Hi Dean,
We are sincerely sorry to hear that the item you received did not meet your expectations due to a craftsmanship issue. This is certainly not the standard of quality we aim to provide.
We have already reached out to you via email confirm and try our best resolve this problem.
Please check your inbox (and spam folder) so we can make this right for you. Your satisfaction is very important to our brand.
Best regards,
SinoCultural Team

Vurdert til 4 av 5 stjerner

gift for,friend shipping took long…

gift for,friend shipping took long though

24. februar 2026
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Svar fra Sinocultural

Hi Anna,
Thank you so much for taking the time to leave us a 4-star review! We’re thrilled to hear that the item was a gift for your friend—we hope they loved it.
At the same time, please accept our sincerest apologies for the shipping delay. We know how important timing is, especially for gifts. We are currently working hard to optimize our logistics and speed up our delivery times to provide a better experience in the future.
Your support means a lot to our brand. If there's anything else we can assist you with, please don't hesitate to reach out!
Best regards,
SinoCultural Team

Vurdert til 5 av 5 stjerner

Nice products

Nice products, good quality. Real leather and well made handbags

30. januar 2026
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Svar fra Sinocultural

Thanks, dear. Great to hear that!!
Hope you have a good day.
SinoCultural

Vurdert til 5 av 5 stjerner

Why you should buy sino?

I love the product. You can hold it, hold on you arm or over your shoulder.

27. november 2025
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Svar fra Sinocultural

Thanks for the high praise! It’s wonderful to know that the design fits your lifestyle perfectly. We agree—having different ways to carry it makes all the difference. We appreciate your support! Thanks for recommending Sino!
Hope you have a good day!
SinoCultural

Vurdert til 5 av 5 stjerner

Well made product

Well made product

9. november 2025
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Svar fra Sinocultural

Thanks, dear. Great to hear that!!
Hope you have a good day.
SinoCultural

Vurdert til 5 av 5 stjerner

Love the shape of my pillows!

I had a great experience with Sinocultural. I ordered 2 pillows from them online. Customer service was quick and responsive as I was as concerned about paying tariffs over the already expensive prices of the pillows. Fortunately shipping was quick and I did not have to pay any additional costs. I absolutely love my pillows (especially the shape of them). The downside is that I feel the fabric could have been more luxurious at the prices they were being sold at. (Fabric seems like a printed microfiber/faux velvet.) Overall I am pleased with my experience - just he pillow cushions are supportive and comfy.

9. oktober 2025
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Svar fra Sinocultural

Dear Karen,
Thank you so much for taking the time to share such a detailed and sincere review with us.
We are truly delighted to hear how much you love the unique shape and supportive comfort of our pillows. We are also very pleased that our customer service and shipping process met your expectations.
Regarding your feedback on the fabric's texture, to ensure the ultimate standard of safety and health for our customers, we intentionally selected a high-density short-plush velvet. This material is more costly and requires a more complex manufacturing process, but it allows us to meet the highest Class A infant-grade safety standards.
This fabric is certified to be free from formaldehyde and allergenic heavy metals, making it exceptionally gentle on the skin.We hope that for every customer, including those with sensitive skin or families with young children, to use our products with complete peace of mind.
We are sorry for not make these highlights in our products details,and thanks for your feedback to help us find our problems.
Thank you once again for your understanding and your valuable suggestions. Your satisfaction is the greatest motivation for our continued improvement. We look forward to the opportunity to serve you again in the future! Hope you have a good day!
Best regards,
Sinocultural Team

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