SimplyCook Anmeldelser 

13 094
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Scam website, they offer free recipees to try through 3rd parties and to pay posting fees only. Then suddenly, they start charging monthly subscription payments over £12 a month without asking the cu... Vis mer

Vurdert til 5 av 5 stjerner

These just makes my life so much easier. Have been using these for years now and they accommodate my husbands needs of Vegetarian and coeliac . Cannot recommend enough. Also customer service is... Vis mer

Vurdert til 5 av 5 stjerner

The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Super company to deal with, very helpful when contacted via email, nothing is tolo much trouble for them to help with. Makes meal prep really easy, quick and so flexible to change ingredients, they're... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Matlevering på nett

Om SimplyCook

Skrevet av virksomheten




At SimplyCook, we want to get Britain cooking!

Even with our nation’s love of food, TV chefs, and recipe shows, most of us only cook 6 meals or less regularly. We’re here to change that, making cooking simple, hassle-free, and fun, so you can easily expand your repertoire.

😋 We love flavour! Our mission is to make your dinners taste amazing while keeping cooking easy..

We have a few ways to help solve "what’s for dinner"

🔥 Flavour Kits: Letterbox-friendly kits with inspiring recipes. Each kit contains everything you need to create 4 delicious, flavour-packed meals at home. Perfect if you already have ingredients and just want to add exciting flavours. → www.simplycook.com

🥕 All-In Recipe Boxes: Fresh ingredients plus our signature flavour kits delivered straight to your door. Ideal if you want a complete meal solution with no shopping required. → www.simplycookallin.com

🛒 Single Flavour Kits in Supermarkets – Pick up individual SimplyCook Flavour Kits in major UK supermarkets. Great for trying us out or adding extra inspiration to your weekly meals.

👋 We care about our customers. We’re a small team, and every review is read by someone on the team. If something isn’t right, we’ll put it right, plus we love hearing your feedback and suggestions.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(13 094)

400 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Be aware

Be aware! Don't try for their trial product, they stored my card details and charged me £12 for something (I don't know what they charged me for) that I never agreed to. Simply fraud.

16. mai 2026
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Svar fra SimplyCook

Hi Mohammad

Thanks for your review and I'm really sorry to hear you feel this way. I can assure you that we are not a scam. We explain on our website how the subscription works and you can cancel at any time. We would like the opportunity to investigate this further. Please could you drop us an email at hello@simplycook.com? We’ll work with you to resolve any issues as quickly as possible.

Customer Happiness Team
hello@simplycook.com

Vurdert til 1 av 5 stjerner

Took my money but no box

I’ve complained 4 times but my order still hasn’t arrived. I think this is a scam company

Order number 13444166

14. mai 2026
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Svar fra SimplyCook

Hi there,

I'm sorry to hear of your experience! We aim to respond to all emails within 48 hours. A member of our team has been in touch, however please contact us at hello@simplycook.com if we can do anything further to help.

Lewis
Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Highly recommend

Very efficient with response and easily accommodate a date change on your deliveries . Love the simply cook recipes and would highly recommend as no waste

14. mai 2026
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Svar fra SimplyCook

Hi Sue,

Thank you for the 5* review! That's really appreciated, and I'm happy to hear our service and recipes have proven a success 🙂.

Thanks again!

Lewis
Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Customer service is great

Customer service is great. I’ve not had any major problems but for the few minor ones I’ve had, they’ve been resolved quickly and to my absolute delight. Oh and the products are great. We’ve tried quite a lot of them. The biggest benefit is they introduce variety and take away the need to constantly think what to eat 👍🏻👏

14. mai 2026
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Svar fra SimplyCook

Hi Angela,

Thank you for the fabulous 5* review, that was really lovely to read and i'm happy to hear our team have been able to help. Hopefully you continue to discover some new favourites with us 😁.

Lewis
Customer Happiness Team
hello@simplycook.com

Vurdert til 1 av 5 stjerner

Be careful what you sign up to .

I cancelled my subscriptions in 2022 , I have recently started getting deliveries . I have tried to cancel via the website and cannot . Ive tried new passwords and new codes to no avail . Be warned, make sure you can cancel before taking the bait.

8. mai 2026
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Svar fra SimplyCook

Hi Alan,

Thank you for your review, although I'm sorry you feel that way. For us to look into this query for you please contact us at hello@simplycook.com and we'll make sure to take a look.

Lewis
Customer Happiness Team
hello@simplycook.com

Vurdert til 4 av 5 stjerner

I took up the Simply Cook Introductory…

I took up the Simply Cook Introductory Offer just to try them out and overall have liked the 6 recipes I’ve cooked to date.

They are very clearly set out and easy to follow with a shopping list and hints for substituting ingredients and up scaling to 4 people.

The flavour profiles have been good considering how quickly dishes are made and although the final result may lack the depth of flavours created when cooking in stages for longer, the food is well flavoured with more highlights than some of the other recipe products in the marketplace.

I nearly always cook from scratch and have an extensive selection of spices and aromats available but Simply Cook is very convenient and we’ve taken a box away in our motorhome and found them very useful.

I like the app but wish it was possible to skip or delay deliveries for more than 4 weeks without having to email customer services but they have been responsive.

My only issue would be that up scaling using the same amount of spicing can lead to a slight reduction in flavour and conversely using the whole pots of all ingredients for just two people can sometimes feel a little too much.

3. april 2026
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Svar fra SimplyCook

Hi Malcolm,

Thank you for taking the time to write us a review and for your constructive feedback! It helps us work on improving, so thank you for that.

I hope you continue to enjoy our range of recipes!

Lewis
Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Makes meals easy and varied, but still personalised.

I really love the concept of SimplyCook! It brings some nice variety to meals to try new recipes but makes it really stress-free. I especially love that I can make adaptations to the recipes as I want, to make it fit for my family's tastes and use up ingredients I might already have. A personal notes section would be great to jot down any swaps I generally like to make.

I've used it for over a year now and still get excited to choose the recipes for my box!

11. mai 2026
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Svar fra SimplyCook

Hi Hannah,

Thank you for the lovely 5* review! That's really kind of you to say, we appreciate you for allowing us to be part of your families meal-times and long may that continue. A special thank you for your suggestion too 🙂.

Thanks again!

Lewis
Customer Happiness Team
hello@simplycook.com

Vurdert til 1 av 5 stjerner

Five emails to cancel all ignored

I sent five emails to their hello@ email address, all ignored. In the end I had to block them via my bank.

This is reprehensible behaviour.

8. mai 2026
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Svar fra SimplyCook

Hi Steven,

Thanks for your review and I'm really sorry to hear you feel this way. We explain on our website how the subscription works and you can cancel at any time.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

A very good company to deal with

A very good company to deal with
They send package fast
They have lots of different menus, all very simple to make, they even give you a shopping list of the ingredients to buy
I have tried several of their boxes, but we have our favourites
Unfortunately I dont like subscriptions, much prefer a one off purchase
But its nice to know they are still here
I would highly recommend this company

4. mai 2026
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Svar fra SimplyCook

Hi Derrick,

Thank you for the 5* review. You can make one off orders outside of subscriptions at https://shop.simplycook.com/. 😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

The customers service I received was so quick and efficient.

The customers service I received from simplycook was so quick and was excellent, I wan ted to cancel my subscription as I received my first box and thought it was not for me as my hubby is a fussy eater.
They accepted my cancellation with a kind reply,
I was very impressed.
Then I decided to try that first introduction box and cant believe how easy to cook and wonderful flavour in the
packets. I cooked the recipes for my son and his partner and even my ( fussy ) hubby said the flavours were great.

I have now apologised and asked today to be re-insisted with my subscription .
I do hope they will accept me back as I can’t wait to see what recipes will come next. They are so easy to follow .
Makes cooking so much easier.
Cant recommend this enough,
Regards
Margaret Walker

2. mai 2026
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Svar fra SimplyCook

Hi Margaret,

Thank you for the lovely review! You can restart your subscription by logging in to your account but please pop us an email if you need any help with this😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

The recipes are brilliant

The recipes are brilliant, and the customer service, when I had a problem, did not let me down. Problem solved quickly efficiently, and in a friendly manner.

28. april 2026
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Svar fra SimplyCook

Hi Jackie,

Thank you so much for leaving a review! So pleased to hear that you have been enjoying our tasty dishes and happy to hear we were able to help you with your issue😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Love my recipes

Love my recipes, so tasty and great value

2. mai 2026
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Svar fra SimplyCook

Hi Lisa,

Thank you for taking the time to leave this review. Happy to hear you have been enjoying your kits!

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

This company really is fantastic to…

This company really is fantastic to deal with. The products are great and their customer service is excellent
A special mention to Lewis to helped me out and resolved everything with utmost professionalism
Thank you x

28. april 2026
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Svar fra SimplyCook

Hi Gill,

Thank you so much for the lovely review. Happy to hear Lewis was able to help you with your issue😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. Supportive in sorting out my mistakes in ordering.

30. april 2026
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Svar fra SimplyCook

Hi there,

Thank you so much for the 5* review. It's great to hear that the team were able to sort out your issue.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Excellent communication with customer…

Excellent communication with customer service & solved my problem immediately without any fuss .

28. april 2026
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Svar fra SimplyCook

Hi Keith,

Thank you for taking the time to leave a 5* review. Happy to hear we were able to help you with your problem😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 3 av 5 stjerner

The recipe ideas seem to be good but…

The recipe ideas seem to be good but this is a very expensive way of cooking! In general all you get is a spice mix and some stock, will not be continuing after the trial.

29. april 2026
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Svar fra SimplyCook

Hi Dawn,

Thank you for taking the time to leave this review. Our product has been made to make cooking easier so you do not have to spend time researching recipes and measuring spices. They come ready for you to cook and have been designed to be on your table in 20 minutes without compromising on great flavour. Our kits also make cooking more accessible to many of our customers who may not be able to cook our recipes from scratch at home.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Elevate quick meals to something special

We have our favourites that we order every few weeks. We just order the flavour packs, not the all in whole meal, as that doesn’t work for me, but the ones we like & stick to are always good & elevate the meal to something a bit more special that can be cooked quickly with little fuss.

29. april 2026
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Svar fra SimplyCook

Hi Kathy,

Thank you so much for the amazing review. This is lovely to hear! I hope you continue to enjoy the kits.

Customer Happiness Team
hello@simplycook.com

Vurdert til 1 av 5 stjerner

Unwanted Subscription after free trial

Dont order, unless you want a subscription ,Ordered a box for delivery cost only, then to find I've set up a monthly subscription by doing so, top and tail of it is, a free box worth £11.99 for delivery cost only at £1.75 has cost me £8.74 as they gave me 50% back and entered me into a subscription of £11.99 a month , I don't wish to have .

24. april 2026
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Svar fra SimplyCook

Hi there,

Thanks for your review and sorry for your disappointment. We're a subscription company. We confirm this on our website, upon check out and also in the trial confirmation email. We apologise if this wasn't clear.

Customer Happiness Team
hello@simplycook.com

Vurdert til 1 av 5 stjerner

Pointless for most.

It might be ok for sum but if you have absolutely any experience cooking, the recipes are pointless and it boils down to nothing more than a few small pots of seasoning that most people could easily make themselves using a few common herbs and spices and cost pennies rather than pounds.

24. april 2026
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Svar fra SimplyCook

Hi Matt,

Our product has been made to make cooking easier so you do not have to spend time researching recipes and measuring spices. They come ready for you to cook and have been designed to be on your table in 20 minutes without compromising on great flavour. Our kits also make cooking more accessible to many of our customers who may not be able to cook our recipes from scratch at home.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Amazing recipes

We have been using simply cook for about 2 years now and absolutely love it. Needed to contact customer service today, regarding stopping the delivery in May, due to holidays, and they were great. The menus are lovely. We have a lot of favourites.

23. april 2026
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Svar fra SimplyCook

Hi Michael,

Thank you so much for the lovely review. Happy to hear we were able to help.

Customer Happiness Team
hello@simplycook.com

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv