SimplyCook Anmeldelser 

13 094
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Scam website, they offer free recipees to try through 3rd parties and to pay posting fees only. Then suddenly, they start charging monthly subscription payments over £12 a month without asking the cu... Vis mer

Vurdert til 5 av 5 stjerner

These just makes my life so much easier. Have been using these for years now and they accommodate my husbands needs of Vegetarian and coeliac . Cannot recommend enough. Also customer service is... Vis mer

Vurdert til 5 av 5 stjerner

The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Super company to deal with, very helpful when contacted via email, nothing is tolo much trouble for them to help with. Makes meal prep really easy, quick and so flexible to change ingredients, they're... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Matlevering på nett

Om SimplyCook

Skrevet av virksomheten




At SimplyCook, we want to get Britain cooking!

Even with our nation’s love of food, TV chefs, and recipe shows, most of us only cook 6 meals or less regularly. We’re here to change that, making cooking simple, hassle-free, and fun, so you can easily expand your repertoire.

😋 We love flavour! Our mission is to make your dinners taste amazing while keeping cooking easy..

We have a few ways to help solve "what’s for dinner"

🔥 Flavour Kits: Letterbox-friendly kits with inspiring recipes. Each kit contains everything you need to create 4 delicious, flavour-packed meals at home. Perfect if you already have ingredients and just want to add exciting flavours. → www.simplycook.com

🥕 All-In Recipe Boxes: Fresh ingredients plus our signature flavour kits delivered straight to your door. Ideal if you want a complete meal solution with no shopping required. → www.simplycookallin.com

🛒 Single Flavour Kits in Supermarkets – Pick up individual SimplyCook Flavour Kits in major UK supermarkets. Great for trying us out or adding extra inspiration to your weekly meals.

👋 We care about our customers. We’re a small team, and every review is read by someone on the team. If something isn’t right, we’ll put it right, plus we love hearing your feedback and suggestions.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(13 094)

400 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Scam website

Scam website, they offer free recipees to try through 3rd parties and to pay posting fees only. Then suddenly, they start charging monthly subscription payments over £12 a month without asking the customers if they want to subscribe or not.

11. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely wonderful

These just makes my life so much easier. Have been using these for years now and they accommodate my husbands needs of Vegetarian and coeliac . Cannot recommend enough.
Also customer service is

superb.

9. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Change of date

My query was resolved but it did take a few emails to sort the problem out.

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SimplyCook

Hi there,

Thank you for the positive review and apologies for the back and forth in getting back to you.

Happy to hear we were able to help you with your issue😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Fantastic customer service and…

Fantastic customer service and brilliant scheme.

6. oktober 2026
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Svar fra SimplyCook

Hi Laura,

Thank you so much for the lovely review. Happy to hear you have enjoyed your boxes so far.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Friendly and efficient

Friendly, efficient and professional service. Staff are very efficient and prompt with their customer service

5. oktober 2026
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Svar fra SimplyCook

Hi there,

Thank you so much for the lovely review. Happy to hear we were able to help you with your issue😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 3 av 5 stjerner

They keep raising prices

They keep raising prices.
Have increased several times over the past year.
It's getting to the point where its not good value.
£11 for a few pots of spices and herbs is not good.
The actual product is good although salt and sugar levels arent ideal in some of the recipes.

3. oktober 2026
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Svar fra SimplyCook

Hi there,

Thank you for taking the time to leave this review. We would like to discuss this further if you could email us at hello@simplycook.com

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Excellent customer service and a great…

Excellent customer service and a great product for thise who love to explore new recipes!

3. oktober 2026
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Svar fra SimplyCook

Hi Silvia,

Thank you so much for the lovely review. So pleased to hear that you have been enjoying our tasty dishes.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Good set-up ; very satisfactory customer service

In general a good set-up ; on top of that, a very swift and satisfactory reply to my request for an extra break in service, as we will be away for most of the coming months.

2. oktober 2026
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Svar fra SimplyCook

Hi there,

Thank you so much for the 5* review. Happy to hear we were able to help you with your issue😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 1 av 5 stjerner

No food just sauces don’t be fooled…

No food just sauces don’t be fooled by the photos of food as I was.
Threw it in the trash a box of small sauces only.
I searched everywhere for what I thought was a missing box of potatoes, mushrooms etc.
What a scam!

1. oktober 2026
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Svar fra SimplyCook

Hi there,

Sorry for the confusion here, our flavour pots come with a short list of fresh ingredients so you can use the kits when you need them without the risk of your fresh ingredients going off.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, concise answer to my query thankyou

29. september 2026
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Svar fra SimplyCook

Hi Jonathan,

Thank you so much for the 5* review. Happy to hear we were able to help you with your question.😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

I love simply cook

Reading all these reviews about scam payments/free boxes, firstly you are notified at the beginning of what the postage is for a FREE box, you are only getting the box/item free, and posties/couriers still need to be paid, Simply Cook have to pay for their deliveries so need to pass on the cost! Now for my review, I have ordered on and off for around 7-8 years, I have never any issues, I find ordering and cancellations fairly straight forward, the only thing that annoys me is sometimes the lids are difficult to peel back, but it is minor. I always set a reminder before my next box is due to select the receipes I want, it isn't that hard! As a single person, I use receipes that I can batch cook and there is still a wide variety to chose from, just because I live on my own doesn't mean I have to eat the same old food. I love simply cook, because it helps to make my life easier and less stressy when it comes to food, I also love cooking

26. september 2026
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Svar fra SimplyCook

Hi Victoria,

Thank you so much for the lovely review. Its great to hear how much you have enjoyed SimplyCook and for such a long time!

Customer Happiness Team
hello@simplycook.com

Vurdert til 1 av 5 stjerner

Receipes were meant to be free,but I…

Receipes were meant to be free,but I was charged. I live in Australia and they don't even deliver here.

23. september 2026
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Svar fra SimplyCook

Hi Mary,

Sorry to hear this, We would like the opportunity to investigate this further. Please could you drop us an email at hello@simplycook.com? We’ll work with you to resolve any issues as quickly as possible. I have also messaged you on here to find out more information to help resolve this with you

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Easy meals to make froma around the world.

I have used Simply Cook for many years now. I love the variety of meals, easy to order and they arrive quickly. You get the step by step quide to make the meals. They are all very simple to make and taste fantastic. I prefer Simply Cook as I can make the meals when I want and dont feel under pressure to make them there and then like some companies do when they send you the fresh ingredients. I highly recommend Simply Cook. You won't be disappointed. Happy Cooking.

25. september 2026
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Svar fra SimplyCook

Hi Michele.

Thank you so much for the lovely review. It's great to hear how much you have enjoyed your kits.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Yummy!!

Very efficient and accommodative company. Also really first rate recipes!!

25. september 2026
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Svar fra SimplyCook

Hi Charles.

Thats wonderful to hear! Thank you for taking the time to leave this 5* review.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Fantastic recipes and great customer…

Fantastic recipes and great customer service. Very helpful and friendly. I would highly recommend! This was a fantastic introduction to cooking, especially as I now have a toddler to feed!

24. september 2026
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Svar fra SimplyCook

Hi Em,

Thank you so much for leaving a review! We are so pleased to hear you've been enjoying the recipes. Happy to hear we were able to help😊

Customer Happiness Team
hello@simplycook.com

Vurdert til 1 av 5 stjerner

Cheeky company

Cheeky company. They don’t send emails when you’re due a delivery, so I got sent an unwanted delivery with recipes I hadn’t chosen. It’s obviously intentional as they probably know nobody would pay £9.99 for a couple of spices!

24. september 2026
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Svar fra SimplyCook

Hi Sally,

Sorry for the issue here. Reminder emails are sent for second boxes. I have requested information from Trustpilot so we can look into your issue.

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Simple and Delicious…

The meals that I've had all taste great!
Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my box comes.
The app is easy to use and manage my next delivery on and paper recipes come with each box.
I'm very impressed by this company and it's brought back a love for cooking that I had lost a long time ago

22. september 2026
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Svar fra SimplyCook

Hi Rebecca,

Thank you so much for the lovely review. Its wonderful how much you enjoy our kits!

Customer Happiness Team
hello@simplycook.com

Vurdert til 5 av 5 stjerner

Super company to deal with

Super company to deal with, very helpful when contacted via email, nothing is tolo much trouble for them to help with. Makes meal prep really easy, quick and so flexible to change ingredients, they're really essential store cupboard items. Ideal for when you haven't got time to start cooking a tasty meal from scratch. Ticks all the boxes for me.

21. september 2026
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Svar fra SimplyCook

Hi Liz,

Thank you so much for the lovely review. Its wonderful to hear how much you have enjoyed your recipe boxes.

Customer Happiness Team
hello@simplycook.com

Vurdert til 4 av 5 stjerner

I dip in and out of Simply Cook

I dip in and out of Simply Cook, but by and large I love what they do.
Got to rave about their customer service though. They do really go above and beyond to support you

9. september 2026
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Svar fra SimplyCook

Hi Martin,

Thanks so much for the lovely review. Happy to hear we were able to help.

Customer Happiness Team
hello@simplycook.com

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv