Scam website, they offer free recipees to try through 3rd parties and to pay posting fees only. Then suddenly, they start charging monthly subscription payments over £12 a month without asking the cu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
These just makes my life so much easier. Have been using these for years now and they accommodate my husbands needs of Vegetarian and coeliac . Cannot recommend enough. Also customer service is... Vis mer
The meals that I've had all taste great! Its not something I can always afford or sometimes I can't be bothered to cook but the flexible subscription model makes it easy to manage/change when my bo... Vis mer
Selskapet har svart
Super company to deal with, very helpful when contacted via email, nothing is tolo much trouble for them to help with. Makes meal prep really easy, quick and so flexible to change ingredients, they're... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om SimplyCook
Skrevet av virksomheten
At SimplyCook, we want to get Britain cooking!
Even with our nation’s love of food, TV chefs, and recipe shows, most of us only cook 6 meals or less regularly. We’re here to change that, making cooking simple, hassle-free, and fun, so you can easily expand your repertoire.
😋 We love flavour! Our mission is to make your dinners taste amazing while keeping cooking easy..
We have a few ways to help solve "what’s for dinner"
🔥 Flavour Kits: Letterbox-friendly kits with inspiring recipes. Each kit contains everything you need to create 4 delicious, flavour-packed meals at home. Perfect if you already have ingredients and just want to add exciting flavours. → www.simplycook.com
🥕 All-In Recipe Boxes: Fresh ingredients plus our signature flavour kits delivered straight to your door. Ideal if you want a complete meal solution with no shopping required. → www.simplycookallin.com
🛒 Single Flavour Kits in Supermarkets – Pick up individual SimplyCook Flavour Kits in major UK supermarkets. Great for trying us out or adding extra inspiration to your weekly meals.
👋 We care about our customers. We’re a small team, and every review is read by someone on the team. If something isn’t right, we’ll put it right, plus we love hearing your feedback and suggestions.
Kontaktopplysninger
Unit D, Discovery House, Juniper Drive, SW18 1UY, London, Storbritannia
- hello@simplycook.com
- simplycook.com
4,1
Bra
13k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Speedy help given!
I needed help with an issue and David from Simply Cook came straight back to me with a solution. Thank you! I love using my spice packs as they help me to vary recipes and taste great. Great to take away on self catering trips too as they take up so little space!
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi there,
Thank you so much for the lovely review. It's great to hear how much you have enjoyed the kits and how useful you have found them🙌
Customer Happiness Team
hello@simplycook.com
It is extremely simple to contact the…
It is extremely simple to contact the company and receive an immediate reply from a human. I wish other companies were as easy to contact. Very helpful and professional as always.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Janice,
Thank you so much for taking the time to leave a review. Great to hear that our team were able to help you.😊
Customer Happiness Team
hello@simplycook.com
God meals and easy instructions
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Chris,
So pleased to hear that you have been enjoying our tasty dishes. Thank you for the review!
Customer Happiness Team
hello@simplycook.com
Great product
Great product. I would much prefer to use these recipes than get takeaways. I usually don’t need to add many ingredients- a couple of store cupboard ingredients plus a couple of fresh. The sauces help you save money on buying lots of spices that you often don’t finish.
In addition, customer service is excellent. Quick to respond and helpful.
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Liz,
Thank you so much for the lovely review. So happy to hear that we've made mealtimes more easy and exciting.
Customer Happiness Team
hello@simplycook.com
i did not order any repeat…
i did not order any repeat subscription, they keep on charging my card every month and no where to contact them, even email they don't reply, this seems to be a scammers
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi there,
I'm sorry to hear this. We are a subscription company and our trial box offers are an introduction into our subscription.
We can be contacted either through our social channels or through hello@simplycook.com - we aim to respond to all emails within 48 hours so we should be in touch soon if we haven't been already.
Customer Happiness Team
hello@simplycook.com
A brilliant idea
A brilliant idea, I use them all the time. So Simple to follow the recipes. And they are so tasty, also such a wide variety to choose from. I couldn't actually pick one as a favourite, as they are all super tasty 😋
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Christine,
Thank you so much for the great review. Really happy to hear you're a SimplyCook fan and that you like the concept.
Customer Happiness Team
hello@simplycook.com
Unfortunately it's been difficult to…
Unfortunately it's been difficult to cancel this product. I'm on my third order that I didn't want and no closer to receiving any acknowledgement from simply cook.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi there,
You are free to cancel your account at any time without further charge. You can do this through your account under 'Manage Subscription'. If you need help with this, please drop us an email at hello@simplycook.com
Customer Happiness Team
hello@simplycook.com
I was really impressed with the service and will continue to use the spice Boxes
I was really impressed with the immediate response from Simply Cook
Love this product and will continue to use the fabulous Spice Boxes
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Alison,
Thanks so much for the lovely review. We are so pleased to hear you've been enjoying the recipes!
Customer Happiness Team
hello@simplycook.com
New ideas and tastes
A very well sorted company. The recipes are great to try, full of new ideas and tastes. The flavour pots contain herbs and spices we would never source ourselves. We prefer the set up where you buy your own meat,fish and vegetables. Good flexibility with regularity of supply of recipe kits. Great communication with customers. Suits us brilliantly.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Robert,
Thank you very much for your 5* review. Really happy to hear you're a SimplyCook fan and that you like the concept
Customer Happiness Team
hello@simplycook.com
Super salty
Signed up for a trial. Very efficient and the spices delivered were good quality and the recipe cards clear. Unfortunately I found all the recipes I tried really,really salty. I won't be continuing.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Clara,
Thank you for taking the time to leave this review. We appreciate that some of the kits contain higher amounts of sugar and salt than is desired by our customers and it’s something we have worked on in the past and will continue to work on going forwards. The recipe creation team have goals and parameters in place for product development to keep salt and sugar levels at an acceptable level. They take these into consideration when creating new kits and when reviewing and redeveloping older kits, as we are aware this is a concern.
Customer Happiness Team
hello@simplycook.com
Charged £9.99 for free trial after…
Charged £9.99 for free trial after payment page hung
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Zahin,
Thank you for getting in touch, although I'm sorry to hear of your experience. Please get in touch with us at hello@simplycook.com and we'll be happy to look into that for you further.
Customer Happiness Team
hello@simplycook.com
I had Mandy who was great in her custom…
I had Mandy who was great in her custom service they were very helpful to me to get my new box order to my correct address.
Mandy was very polite and brilliant and I would like that to recognised as they were amazing and I appreciate it a lot.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Bethany,
Thank you very much for the lovely review. Happy to hear we were able to help you with your issue😊
Customer Happiness Team
hello@simplycook.com
An excellent product for those in need…
An excellent product for those in need of help
An excellent customer relations team!
What’s not to like?
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Nicholas,
Thank you so much for your positive feedback and for taking the time to post this review.
Customer Happiness Team
hello@simplycook.com
Great food / recipe set up
Great food / recipe set up - sauces and receipt really great and tasty. Adds that special something to a meal and peps it up. Customer services have got a lot better now too, if you need to change things or put a hold on your order.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Kathy,
Thank you very much for taking the time to post this review. So pleased to hear that you have been enjoying our tasty dishes.
Customer Happiness Team
hello@simplycook.com
Great customer service
Great customer service. Really quick responses to queries and they were very generous and helpful in sorting out my issue.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Mel,
Thank you so much for the 5* review and happy to hear that the team did a great job helping you.
Customer Happiness Team
hello@simplycook.com
Svar fra SimplyCook
Hi Rebecca,
Thank you so much for your positive feedback and for taking the time to post this review.
Customer Happiness Team
hello@simplycook.com
I love SimplyCook
I love SimplyCook. The flavouring boxes add such flavour to everyday simple ingredients; & turn them in to delicious recipes. Perfect when I want to use up what I have at home. So much variety, quick & easy & I’m now making a wide selection of meals for me & my family.
The customer service is the best too, rare to find these days. Ooh and Excellent value.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Julie,
Thank you for the lovely review. Its great to hear how much you have been enjoying our kits. I'm so pleased to hear that you've found our meals tasty and easy to use!
Customer Happiness Team
hello@simplycook.com
Good customer service
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi there,
Thank you so much for the 5 star review! Happy to hear we were able to help you with your issue😊
Customer Happiness Team
hello@simplycook.com
Smashed it
Honestly this has transformed my kitchen. It used to take me hours to cook a decent curry from scratch and this has made it so much easier and quicker. It's so lovely to have the cards so you don't have to keep turning to your phone for the recipe. In my opinion the currys are better than the pastas! And the fact you have all recipes on the app if you're out and forgot to take a photo of the shopping list. I'm getting too used to this. Love it :)
17. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi Donna,
Thank you so much for this great review. So happy to hear that we've made mealtimes easier and more exciting!
Customer Happiness Team
hello@simplycook.com
Another one cheated by the special…
Another one cheated by the special offer then get a repeat subscription. An old sneaky trick. Maybe if they stopped doing this and were transparent the reviews may be better.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra SimplyCook
Hi there,
We are so sorry you feel misled by our trial offer. This an introductory offer to our subscription as explained during sign up, however, if you feel the product is not for you- you are free to cancel your account at any time without further charge. You can do this within your 7 day trial period by dropping us an email at hello@simplycook.com
Customer Happiness Team
hello@simplycook.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.