Silverstone Anmeldelser 

Svar fra Silverstone

8. aug. 2026

Thank you so much for your wonderful review! We’re delighted to hear that Lauren was able to help arrange your bike parking so quickly and made the process so easy for you.

We’ll be sure to share your lovely comments with Lauren. She’ll be thrilled to know that her polite, friendly and helpful approach made such a positive impression. We’re very proud to have team members who genuinely care about providing great customer service.

We hope you have a fantastic weekend and an amazing time at Silverstone.

Svar fra Silverstone

8. aug. 2026

Thank you for taking the time to leave us a review. We’re delighted to hear that our team was able to help resolve the issue with your booking quickly and that you found our support helpful.

We really appreciate your kind feedback and hope you have a fantastic stay with us. We look forward to welcoming you!

Svar fra Silverstone

8. aug. 2026

Thank you for taking the time to leave us feedback. We’re delighted to hear that our team was able to respond quickly and provide you with the information you needed regarding parking and your vehicle registration.

It’s great to know that you felt well supported, and we really appreciate you taking the time to recognise the timeliness of our response.

We hope you and your son have a fantastic time at the 2026 MotoGP! We look forward to welcoming you both to Silverstone and hope you have an unforgettable weekend.

Svar fra Silverstone

8. aug. 2026

Thank you for taking the time to share your feedback. We’re sorry to hear how frustrating you found the ticketing and app process, particularly the time it took to get set up and complete the required information.

We completely understand your concerns around accessing tickets on the day, as well as the challenges this can present for guests who may not have access to a smartphone or reliable mobile reception. Your feedback is important to us, and we’ll make sure it is shared with the relevant teams as we continue to review and improve the experience for our customers.

We hope that, despite the frustrations with the process, you have a fantastic time at Silverstone and enjoy the event. Thank you again for highlighting these concerns.

Svar fra Silverstone

7. aug. 2026

Thank you for taking the time to share your feedback. We're delighted to hear that, although it took a little time to get familiar with the website, you found it straightforward to use once you got going.

We're especially pleased that our Customer Service team were able to provide the guidance you needed and help resolve the issues you experienced. Providing helpful and efficient service is something we take great pride in.

We hope you have an incredible first MotoGP weekend! We look forward to welcoming you again in the future.

Svar fra Silverstone

6. aug. 2026

Thank you for sharing such a deeply personal and touching review.

It means so much to hear about the special place Silverstone has held in your life, from your first visit as a young fan to the memories you've created with your son. Moments like these are at the heart of what makes Silverstone so special, and we're truly honoured to have been part of your journey.

We're also very grateful for your kind words about Val. We’ll be sure to share your message with her, as she’ll be touched to know that her care and support meant so much to you.

Thank you for being part of the Silverstone family for so many years!

Svar fra Silverstone

6. aug. 2026

Thank you for leaving such a kind review!

We're delighted to hear that Katie was able to help with arranging your accessible tickets and parking. Providing helpful, efficient support is something we take great pride in, so it's fantastic to know she made the process straightforward for you.

We'll be sure to pass your kind words on to Katie, she'll be thrilled to receive your feedback. We hope you have a fantastic visit to Silverstone!

Svar fra Silverstone

6. aug. 2026

Thank you for your lovely review!

We're so pleased to hear that Ellen was able to help and that you appreciated her support. Our team is dedicated to providing thoughtful, personal assistance, so it's wonderful to know that came across in your experience.

We'll be sure to pass your kind words back to Ellen. We look forward to welcoming you to Silverstone soon.

Svar fra Silverstone

5. aug. 2026

We appreciate that some fans were disappointed by the change to the fan pack delivery arrangements, however it is important to clarify the facts.

Unfortunately, an unexpected delay at customs meant the shipment did not arrive in time for distribution to home addresses ahead of the event. To ensure fans still received their packs, collection at the circuit was offered as the alternative.

In relation to the delivery charge refund, the reason refunds have not been processed automatically is due to the way the original bookings were created and managed within the ticketing system. A systematic refund back to the original payment method is not possible in this instance.

The claim process has therefore been introduced as the quickest and most reliable way to ensure fans receive their £6 refund. This is not an attempt to avoid refunds, and all eligible fans will be able to reclaim the charge.

If for any reason you are unable to use the claim process, our team will be happy to assist

We understand the frustration caused by the initial delay and apologise for the inconvenience, but we remain committed to ensuring all eligible fans receive their refund. Thanks

Svar fra Silverstone

6. aug. 2026

Thank you for taking time to leave us a review.

We're delighted to hear that Grace was able to help by finding alternative dates, allowing you to attend CarFest. It's great to know her service made such a positive difference.

We'll be sure to pass your kind comments on to Grace – she'll be thrilled to hear them. We hope you have a fantastic time at CarFest, and we look forward to welcoming you to Silverstone!

Svar fra Silverstone

6. aug. 2026

Thank you for taking the time to leave a review.

We're so pleased to hear that you had a great experience from start to finish and that our team responded quickly to your enquiry. Providing prompt and helpful support is something we always strive for.

We really appreciate your kind words and look forward to welcoming you to Silverstone soon!

Svar fra Silverstone

6. aug. 2026

Thank you for your kind review.

We're delighted to hear that your query regarding your parking pass was resolved in less than 24 hours. Providing prompt and helpful customer service is something we strive for, so it's great to know our team was able to assist you quickly.

We really appreciate your feedback and look forward to welcoming you to Silverstone soon.

Svar fra Silverstone

8. aug. 2026

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent knee injury and understand how concerning the prospect of a lengthy walk to the venue can be, particularly when you’re already experiencing difficulty with mobility.

We appreciate that our disabled parking requirements may have been disappointing in your circumstances. While we do need to follow the eligibility criteria for designated accessible parking, we understand that individual circumstances can vary.

The resale of Silverstone tickets is not permitted; tickets identified as being resold may be cancelled, which may include the cancellation of the entire order associated with those tickets.

We would encourage you to contact our Customer Service team again so they can discuss your circumstances and any available options with you. We genuinely hope we can help make your visit as comfortable and enjoyable as possible.

Svar fra Silverstone

6. aug. 2026

Thank you for your feedback, and we're sorry to hear about the difficulties you've experienced downloading your video.

As the video service is provided by our partner, Viewpoint, they are best placed to investigate and resolve any technical issues. However, we understand how frustrating this situation is, especially if it remains unresolved.

If you're still experiencing problems after your correspondence with Viewpoint, please contact our Customer Services team again. We'll support you in getting this resolved as quickly as possible.

Thank you for your patience, and we hope to have this sorted for you soon.

Svar fra Silverstone

6. aug. 2026

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that Sharon was able to make the process of upgrading your daughter's MotoGP ticket straightforward and stress-free. We understand that plans and ticket requirements can change, so we're always happy to help wherever we can.

We'll be sure to pass your kind comments on to Sharon, who will be pleased to know her prompt follow-up and support made a difference. We look forward to welcoming you to Silverstone!

Svar fra Silverstone

6. aug. 2026

Thank you for your wonderful review.

We're so pleased to hear that you had a great experience with our team while arranging an Experience Day for your son. Providing flexible, accommodating service and making the booking process as smooth as possible is something we always strive for, so it's fantastic to know we were able to help.

We really appreciate your kind words and hope your son has an unforgettable day at Silverstone!

Svar fra Silverstone

6. aug. 2026

Thank you for taking the time to leave such a kind review.

We're delighted to hear that our Enquiries team was able to help and that you found their responses both clear and prompt, especially during two of our busiest events of the year – the British Grand Prix and the Silverstone Festival Classic.

Your feedback means a great deal to the team, and we'll be sure to share your comments with them. We really appreciate your support and look forward to welcoming you back to Silverstone soon.

Svar fra Silverstone

4. aug. 2026

Thank you for taking the time to share your feedback. We’re delighted to hear that your query was resolved quickly and efficiently.

We’ll be sure to pass on your kind comments to Grace, who will be pleased to know she was able to assist you.

Thank you again, and we look forward to welcoming you to Silverstone in the future.

Svar fra Silverstone

4. aug. 2026

We're sorry to hear that you've been left feeling frustrated and worried ahead of your visit.
We want to reassure you again that this is not a scam. If you have successfully booked and paid for your parking in advance, your booking is secure and there is no need for concern.
As we head through a very busy summer season, with thousands of fans attending events across the circuit, all of our customer service agents and event support teams are working hard to respond to enquiries as quickly as possible. We appreciate that waiting for information can be frustrating, particularly when you're preparing for an upcoming event.

Parking registration communications are being processed, and your car parking registration details will be with you in time for the event this weekend. If you have not yet received your vehicle registration request, this does not mean that your parking booking has been lost or cancelled.

We would also like to clarify that customers who have purchased parking in advance should not assume they will automatically receive a Parking Charge Notice simply because they have not yet received a registration email. Our teams and partners are aware of event bookings and are working to ensure fans receive the information they need before arriving on site.

Thank you for your patience and for choosing to visit Silverstone. We look forward to welcoming you this weekend and hope you enjoy the event.