Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

After cancellation they will continue sending you boxes under the ruse. It was prepared before you canceled auto shipments. Afterwards, they will also refuse to delete your billing information so the... Vis mer

Vurdert til 5 av 5 stjerner

As usual, I was apprehensive about trying this company but thus far I have not been disappointed! You give your measurements and your likes and dislikes, and they tailor your needs to your requests.... Vis mer

Vurdert til 5 av 5 stjerner

Short Story has truly elevated my fashion game over the past year! I’ve been with them for almost twelve months now, and I’m currently on my 9th box - with every single delivery, my style feels mo... Vis mer

Vurdert til 5 av 5 stjerner

I have loved my boxes! The clothes fit very well, especially the pants/jeans… though I was most surprised by the difference in a well fitting shirt/sweater! I had one issue with a sweater and the cust... Vis mer

Informasjon om virksomheten

  1. Dameklesbutikk
  2. Butikk med treningstøy
  3. Klesbutikk

Skrevet av virksomheten

Short Story is the premier personal styling service for petite women. We're a woman-led team that intimately understands the struggle of finding well-fitting clothes as a petite. Using our expertise in petite proportions, we help women 5'4" and under find new and exciting styles with incredible fit. Our mission is to remove the "ugh" from the shopping equation so you can dress with effortless confidence.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

68 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 42 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Created for me

I love this box! I cannot believe how much time it saves me. I'm 4'11" and clothes shopping is so frustrating. I love that this is curated for people like me. It's not only shorter jeans, but thoughtful creation like smaller patterns and pocket placement. Even more, the consultants are willing to work with you one on one to get an even more tailored box. I can hardly wait to get mail from shortstorybox each month! I couldn't recommend this box more.

2. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 stars sounds unrealistic but as a…

5 stars sounds unrealistic but as a fellow short girlie (4’10) I was in shock to finally find clothes that fit me. Not only that, but they have excellent customer service support and good at responding to inquiries if needed.

27. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love Short Story!

I love receiving my Short Story box! The items are all good quality and there is a noticeable effort to include items that work well together and take my feedback into account. I would absolutely recommend it to any petite women!

27. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

It’s been so great to get clothes that…

It’s been so great to get clothes that fit well delivered right to my door! I’ve gotten several great pairs of jeans that fit like a glove and several tops that I love. Everything is high quality and the customer service is great.

26. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love this service for petite women!

It’s hard out there for a short girl to find clothes that don’t need to be altered. So when I found this service I was thrilled to try it. A year later and I am still a fan. They do a great job of nailing your style and finding options that fit perfectly. Their customer service is also top notch. If you opt to chat with them, you will get to talk to a real human instead of a chat bot which is unheard of these days. If you have issues with pants that are too long or shirts that hang well below your waistline, I recommend giving this a try!

26. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Effortless Style, One Box at a Time

Short Story has truly elevated my fashion game over the past year! I’ve been with them for almost twelve months now, and I’m currently on my 9th box - with every single delivery, my style feels more refined and more “me.” The pieces are thoughtfully chosen, flattering, and always introduce me to looks I wouldn’t have picked for myself but end up loving.

They are literally the BEST for anyone like me who gets overwhelmed by shopping and ends up hoarding all the wrong kind of stuff (guilty 🙋🏻‍♀️). Short Story makes the whole process stress-free and actually fun for sure!

A very special shout-out to Julie and the team, who have been curating my boxes so beautifully for the past year - you’ve made getting dressed feel exciting and effortless. I plan to continue with Short Story for many more boxes to come!

26. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Never Disappointed

It's been a while since I've used Short Story. I loved the boxes I received then which was about 2 years ago. I loved everything I received in the most recent box too. My body has changed, so the sizing was off. Most of the items were too big, which is good! So figuring out what size works best for me may take a little bit of time. I'm all about working through that process. I did keep one blouse that I fell in love with and exchanged a pair of jeans. The quality of clothing has never disappointed. I've used Stitch Fix and Daily Look and quality was not comparable, plus they did not have petite sizing. I definitely recommend Short Story!

12. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Fraudulent Charged

I signed up for Short Story believing it would be a fun and supportive service for petites, but instead I’ve been dealing with repeated unauthorized charges. Despite locking my checking account, Short Story has continued attempting to charge me for items I did not keep. When I’ve asked for clarification, they have been unable to even tell me what the charges are for.

This isn’t just an occasional mistake — it’s become a pattern. Short Story has refunded charges after the fact, but that doesn’t erase the disruption to my finances or the late fees I’ve incurred from other companies because my account was held up. The lack of transparency and accountability is unacceptable.

At this point, I see this as systemic negligence. If they cannot manage accurate billing or clear communication with one customer, I have to wonder how many others are being wrongly charged under the guise of “unreturned items.”

Until Short Story addresses its operational issues and can guarantee accurate, transparent billing, I cannot recommend this company.

15. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til shortstorybox.com

Svar fra shortstorybox.com

Hi Tina, we're so sorry to hear about your experience with us! It looks like these charges were related to items that were not initially included in your returns from your boxes 11 and 12 we did share which items these were in the invoice. It looks like you've been in communication with our help team and they assisted you in resolving any issues regarding lost returns and missing items. We apologize for any inconvenience and frustration this may have caused you and wish you all the best in your petite style journey!

Vurdert til 1 av 5 stjerner

I signed up with short story and at…

I signed up with short story and at first I loved it! I don’t know if they changed the stylists or what but the last box was terrible, nothing worked, nothing fit right. All was returned via USPS, unfortunately they still charged me $489. They never scanned my return in properly! That was June 12. It is now July 14, they have my money and my return! They still have not processed my return after a month! THEY WILL STEAL YOUR MONEY!!! Deeply disappointed!!

For The Record, I received an extension to return the items late due to my father passing away. My credit card company has told me that it is Short Story who is holding up my refund.

11. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til shortstorybox.com

Svar fra shortstorybox.com

Hi Laura,

Thank you so much for sharing your review, we really appreciate you taking the time! We looked into your return and saw that it was sent back a few days past the return window, which is why the charge went through. We do charge for items that aren’t returned within the return period, but we’re always happy to offer an extension if you ever need one in the future! Just email hey@shortstorybox.com if you ever need to get in touch.

It looks like your return was delivered back to us, but since there’s an open dispute on the charge, the funds are frozen until that’s resolved. We’d love to process your refund as soon as possible, but unfortunately we’re unable to until the dispute is cleared on your end. I see our Client Experience team has been in touch with you about this, please don’t hesitate to reach out if you have any other questions. We’re here to help!

Vurdert til 1 av 5 stjerner

They do not actually listen to what the client says

I've only used this company twice, but much like other styling companies I've used, stitch fix, daily look, and there were a couple of others, they do not pay attention to what my style is and what I like and do not like. I've given them links to styles I like on Pinterest, I've sent them screenshots of outfits, and I feel as though they are not paying attention. The first box I received had a couple of pants that I kept, but I explained that I did not like pants, or bottoms with fake pockets. Got some bottoms with fake pockets is my second box. They also sent me some tops with puffy sleeves. I advised I did not like puffy sleeves, guess what I got in my second box, you got it puffy sleeves. I also had a store credit for a pair of the original pants I kept because the zipper broke the first and only time I wore them. For whatever reason my store credit was not being applied to the things I was keeping from this second box.

Edit: They have used my store credit on my latest purchases.

9. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til shortstorybox.com

Svar fra shortstorybox.com

Hi Laurie, Thank you so much for bringing this to our attention! We are so sorry that your overall experience wasn't what you were expecting. It does look like you were able to keep some pieces from each of the boxes you were sent which is amazing! It can take some time for our stylists to really get your style, so we really appreciate you bringing your experience forward. In regards to your concern about Store Credit, store credit gets automatically deducted at checkout but won't appear until your final invoice. This is a clarity issue that we are working on. We hope to be able to style you again someday and wish you all the best in your petite style journey <3

Vurdert til 5 av 5 stjerner

Excellent customer service!

This is such a fun and convenient way to add to your wardrobe! It is so difficult for me to find clothes that fit my 5'1 frame, but all of the clothes were the perfect length. Customer service is incredible. They were very generous and understanding when my own mistake caused a return to be lost in delivery. Highly recommend!

14. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fun and Easy

This is a fun and easy way to try on different petite style clothes. My stylist did a great job in choosing items I had mentioned I liked. I ended up keeping a good amount of the items that were sent. The return process was incredibly easy. Quick and fast communication from the company as well. Definitely will continue using them!

1. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Look no further...

If you're tired of trying on clothes that never fit correctly, Short Story Box is for you. I opened my first box and every single piece fit perfectly - wow! Their process is easy and customizable to your needs. I'm always looking forward to my next box.

24. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

Rochelle was great! It's so refreshing to get a response so quickly from a real live person. Excellent customer service.

26. mars 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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