Shopsta Anmeldelser 

Having ordered a lamp yesterday via Apple Pay the confirmation email had my old address on it and I couldn’t change it. I sent an email to customer support and I received an email today saying the address had been updated by Megan. Absolutely first class service and I can’t praise Megan high enough going that extra mile. Thank you Megan!

Efficient and on time which given the Xmas period was impressive.

Although I had difficulty returning an item ordered from Shopsta this was in no way a reflection on the customer service I was given. Megan Gray’s help from Support was brilliant. My own lack of understanding the procedure for returns to Shopsta was to blame.
It’s nice to be able to communicate with a company promptly through email rather than Chat for a change. (Which can get very tedious quickly.)
Older customers need extra care and this company gets that. The product I received was in excellent condition and quality but just not for me. Thank you Shopsta! Sorry for the inconvenience. Mark

Purchased the Somic G760 gaming headset for my son in Nov 24 as a Christmas present and due to this time frame only tried the headset on the 28 Dec. Headset arrived quickly, was well packaged and good build quality. The headset works via the cable connected to the controller but couldn't get it to work using the wi-fi dongle with the Xbox S. I only later realised it is not compatible with this console.
Having contacted Shopsta Customer Services, they were exceptional, going above and beyond, replying promptly and professionally to my query and providing a resolution.
Based on my experience with this retailer I will certainly revisit

First of all, the lamps look lovely and it's good to have the three light settings. We ordered two as Christmas presents for ourselves as we usually buy something for the home rather than buy each other things we don't need or want. The lamps arrived well-packaged and we were very pleased with the quality and appearance. However, when we came to recharging the lamps, we discovered that one of them had a faulty 'port' for the charger cable. We contacted customer service and received a prompt response. We were asked to submit a short video to illustrate the issue. Once the Customer Service lady had received the video, she contacted us almost immediately to say that the fault was clear to see and arranged immediately shipping of a replacement.
Communication throughout was brilliant. I could not have asked for better than dealing with Shopsta's amazing Megan, who has customer service skills down to a fine art. I am not usually so effusive when writing reviews but, when I feel someone is doing a fantastic job, I believe their skills should be lauded. Thank you, Megan, for making dealing with an issue a very painless process.

Megan was very helpful, responsive and ensured my issue was dealt with promptly

Received my order promptly.
After a while I had a problem with my speaker. I messaged Shopsta who quickly without any fuss arranged a replacement.
Thankyou

Noise cancelation ? I don't think the correct software was included with the Focus A10 headphones I received. When you push the button to activate it, there is a bit of a difference, not much. In my personal opinion, I've had better. Also shop around for price verification. I waited over two weeks for delivery, only to see them on Amazon prime delivery for a third of the price a day after I placed my order with Shopsta.

This is review of the customer service. Unfortunately the product, a lamp, arrived damaged. The customer service answered my email the same day and organised the refund within 24 hours.

I had made a repeat order for an excellent table lamp but on checking the Shopsta website there was no record of my order despite the payment having been taken from my bank account.

I contacted Shopsta and received a reply within a couple of hours. The matter was resolved in less than 24 hours and the lamp arrived soon after.

Well done Shopsta (especially Megan from Shopsta Support); excellent good old-fashioned customer service, thank you.

Ordered some lovely led counter lights ideal for mood lighting and would be good for outdoor dining. Lights are 5 ⭐️
Solid and chargeable
Service was 5⭐️

When ordering on a Friday evening I made a mistake and contacted Shopsta Support and was surprised to receive a response within a few hours and Megan Gray put matters right and give me her details and said they were there to help and to let her know if I needed any further help. The order arrived on time and the product was at a discounted price. Excellent service.

I honestly can't rate this company any highter if I tried, my parcel reached my home and was left by Royal Mail in a pot, by the time I returned from work it was gone, A lovely lady called Mega has been amazing, quick response to emails and helped resolve the issue with lost parcel. Very happy and will most definitely order from them again.

I highly recommend! Will definitely be using shopsta again! Headphones are at an unbelievable quality! At an unbelievable price! Delivery was quick too..

The after service was impeccable and member of staff got back to me immediately when I e mailed for a part!
This was sent out ASAP!

Long delay in delivering package, with little updates

I have had a very very quick response to my query/problem - and EXTREMELY happy and satisfied that my faulty light is going to be replaced free of charge - I would recommend this Company - their Customer Service is brilliant - Thank You

Genuinely great quality and a bargain

I saw these lamps on the website and ordered 2 . The delivery was tracked and I was kept informed of the progress by email.
Shopsta was so easy to order from and the quality of the lamps was good.
There was a small issue with one lamp which customer services handled promptly and efficiently ( Megan )
I have had a great experience with this company and would definately use them again

Great headphones, oneodio has great sound quality and good noise cancellation specifications.
Value for money.

The headphone has no App to see the battery range, a shame.