Shopsta Anmeldelser 

367
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had an issue with something I purchased in April within a few hours the matter was resolved and a replacement was sent . Ada dealt with is very professionally and quickly it’s very rare to get great... Vis mer

Vurdert til 5 av 5 stjerner

I purchased some headphones for my husband, he loves them. The quality and sound is fantastic, the price was good too. The sight was easy to navigate, the communication was excellent and delivery was... Vis mer

Vurdert til 2 av 5 stjerner

It’s a shame I didn’t read some of the previous reviews about the long delivery time as products are being shipped from China. As shopsta says it’s a UK company I assumed that within a week the item w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Hi We received a broken reading light ,and I contacted Shopsta who dealt with getting a replacement shade straight away,which we are waiting for. Cant praise customer support enough .They gave me c... Vis mer

Informasjon om virksomheten

  1. Butikk for stereoanlegg

Skrevet av virksomheten

At Shopsta, we make shopping for home and electronics effortless and affordable. We carefully select high-quality products from trusted suppliers, ensuring you get the best value and reliability. Whether you’re upgrading your space or looking for the latest tech, we’ve got you covered. Need quick delivery? We've also got you covered. Check out our reviews and you'll see why people love using Shopsta!


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

367 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 93 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(367)

111 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My first experience with Shopsta

My first experience with Shopsta - I bought 2 rechargeable Aura Table Lamps. Response was very prompt, emailed with all delivery tracking information. Very good quality but unfortunately 1 was slightly damaged upon arrival. That said Megan at Shopsta arranged for both lamps to be replaced immediately to ensure they matched. Quickly despatched and arrived promptly and in perfect condition. I am very impressed, particularly with the customer service and follow up. Thank you Megan. Sue (Northumberland)

14. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Recommended site

Website was easy to use. Item is really lovely. Had a small issue with damage on delivery - but communication with support was amazing and the issue was rectified promptly and with a great result. Thank you Meghan. Would definitely recommend.

9. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Rubbish

Absolutely ridiculous instructions are micro dot size and we managed to download instructions waist of time all double Dutch can't get voice activated keeps going off line so my advice is don't buy it.

18. oktober 2024
Logoen til Shopsta

Svar fra Shopsta

Hi Miss Hawkins,

Thanks for your review and we're sorry that you are having trouble with the item you received. Please contact our staff at sales@shopsta.co.uk and we will get a real person to help you sort the issue for you.

Vurdert til 5 av 5 stjerner

Ordering was simple as it should be

Ordering was simple as it should be, Item arrived within 3-5 days. Customer Services were excellent overall a very easy experience. Yes products are from China but this did not affect delivery. Thanks

7. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service is great

I’ve had issues with the product twice unfortunately, but Megan from the team has been awesome each time and has got me to a timely resolution. Frustrating the product has had issues but the customer service has been brilliant by Megan 🙂

30. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Your company took two payments from two…

Your company took two payments from two separate accounts when I required only one item. I had no follow up to my subsequent request from returning the item

19. august 2024
Logoen til Shopsta

Svar fra Shopsta

Hi Ken,

I can see that you placed a duplicate order roughly 7 minutes following the 1st order. Please note that our system is powered by Shopify and incapable of processing duplicate payments.

We see you opened a return request for the 2nd order. We've reached out to you offering you a prepaid return label for this item as we don't want you to have to pay to return this duplicate order. Please respond to our email and we will send you the prepaid label and issue you with a speedy refund once it's posted back to us.

Kind Regards,
Shopsta Team

Vurdert til 5 av 5 stjerner

Highly recommend Shopsta

I recently wrote a review on recent purchase, we're I said I was unhappy with price.
I am happy to say Shopsta.co.uk reach out and kindly offered me a price match to Amazon price.
Their representative was very polite and helpful and the difference has been credited to my account straight away.
I would just like to thanks them for reaching out and offering the price match.

I this day and age it's good to feel valued by companies. I would highly recommend buying product from this sight.

Thank you again
Mark (highly satisfied customer)

22. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Responsive and proactive customer service

Megan from shopsta arranged a prompt redelivery of the lamp that has arrived with the underlaid cracked and misaligned. Her response was timely and understanding. Thank you. Looking forward to the replacement.

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic customer service

After 14 months the headband on some headphones supplied by Shopsta broke. I wasn't optimistic about getting any response but the customer service was fantastic. Megan has been in touch with me several times and once I'd supplied a short video she was immediately in touch with the supplier to sort a replacement set. A great response and excellent service. Thanks

5. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

It wasn’t clear that goods were coming…

It wasn’t clear that goods were coming from China. When placing the order I was quoted 2 days but it took 2 weeks to ship.

20. september 2024
Logoen til Shopsta

Svar fra Shopsta

Hi Simon,

Thanks for your message and I've had a look into this for you.

I can see that your item was delivered on the 5th working day from the date of purchase. Apologies for the delay on delivery and we hope to see you shopping with us again soon.

Kind Regards,
Shopsta Team

Vurdert til 4 av 5 stjerner

Cordless Modern Aura Table Lamp

We ordered a 2nd lamp but unfortunately it was damaged on arrival. Shopsta agreed to send a replacement with no quibble whatsover. Whilst we await the arrival of the replacement our only comment would be against the short battery life of the lamp before having to recharge it.

27. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Standing behind their products

One measure of a great company is how they deal with problems. One of the items I ordered was damaged in transit, and when I reported it to Shopsta, they requested a short video showing the damage. Fair enough, and after sending the video they immediately arranged for a replacement. The whole experience was excellent, and I would definitely buy frorm Shopsta again.

25. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

the company can improve when people get…

the company can improve when people get there orders
has i have not got mine but if i order a item will i get it go to facebook and you are on there that,s were i find you and i been on today and you are there

24. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Shopsta

Svar fra Shopsta

Hi Mark,

We have communicated with you via 7 separate email threads over the last few weeks to try to establish your order number and your order details. You have provided us information that you have ordered via Facebook. We do not sell via Facebook. You have provided us with a tracking number which doesn't follow any format of any courier that we use. As you have been unable to provide any information that matches our order system there is without a doubt, no chance that you have placed an order with us. We will be flagging this review to Trustpilot for deletion as you haven't placed an order with us. Please contact the company that you placed the order with and you can consider disputing any charges with your bank.

Update: Hi Mark, we do advertise on Facebook, but we don't directly sell through the platform. We only sell via our website. Please find your bank account statement to see what it says on there for your purchase. It will only say 'Shopsta' or 'PingPress Ltd' if you have purchased from us. This applies to PayPal too. We are certain that you didn't purchase from us as the tracking number doesn't match any of our couriers. Please consider deleting this review once you see that you didn't make a purchase with us. We have flagged it for review with Trustpilot but haven't yet received a response from them.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv