EpicTV Shop Anmeldelser 

Nach einem halben Jahr ist die Abdeckung nicht mehr schwarz sondern eher hellbraun. Sieht nicht schön aus und ist entsprechend absolut nicht zu empfehlen.

Ich habe eine Schutzabdeckung für meine Lounge auf Maß bestellt und ich kann nur sagen, dass das Produktversprechen zu 100% erfüllt wurde. Top, top, top und Danke.

Bestellung, Lieferung hat super gut geklappt.
Die Qualität der Tischabdeckung ist hervorragend!
Preis, Leistung, Kommunikation super.
So sollte es bei allen Shops funktionieren

After the merge with Oliunid the store turn into garbage , now the support team took 10 hour to reply that you need to text Oliunid and they refuse to ship my stuff even after 10 day , now i have to wait a month for my stuff to arrive 🤔 Used to be the best , now owned by greedy Italian

I contacted customer support with a question about unexpected wear&tear of a product. I was helped quickly and very professionaly and EpicTV's customer support took ownership of contacting the supplier.
Couldn't ask for more, highly recommended

Dpd hatte mein Paket verschlampt und von Minute eins war der Mitarbeiter der meinen Fall bearbeitet hatte da. Ich bekam jeden tag updates und im Endeffekt kam das das Paket auch an. Der Mitarbeiter war super freundlich und stets bemüht. Ich werde meine zukünftige Kletterausrüstung auch hier kaufen. Das war ein sehr positives Erlebnis :)

Amazing customer service. Even though there was an issue with delivery due to customs related queries and slight inconvenience, the situation was handled extremely quickly within the span of half a day.

Good and trustful website, I asked climbing shoes and I received them just 3 days after

Great costumer service. Matteo was super fast in contacting the courier because i had a delivery problem. And DragoLV are great!

I had the pleasure of working with Matteo. Great service, highly responsive and extremely knowledgeable!

Thanks Matteo for the help! Very great service.

Pedí unos solution desde Madrid y tardaron 4 días. Todo perfecto

Firstly, I'm so grateful to have found a distributor of discounted E9 climbing pants that ships (speedily and also for free for a minimum order value) to U.S., where the "free market" is otherwise in my opinion a desert for quality, durable, and affordable climbing pants. Moreover, the customer service for my purchase with EpicTV was above and beyond; a representative (go, Matteo!) was able to update my order after submission, when I had made a last-minute decision to change the size. In the hellscape of AI-hallucinations and chat bots, it was so refreshing to correspond with someone who was not merely reading from a script or refusing to negotiate with e-commerce software but could consider my request as a sentient being would. E9 climbing pants last long, so I'm not sure that I'll soon be a repeat customer, though I will check back for other climbing gear needs. In any case, I've already recommended EpicTV to my climbing friends!

Assistenza impeccabile. Friend sostituito in garanzia in modo molto semplice ed efficace

Super Reaktion auf Kundenanfragen, schneller Service. Wer woanders kauft ist selber schuld. Vorbildliche Kundenkommunikation.

This is my first time purchasing from EpicTV shop and I couldn't be happier, I ordered my climbing shoes on sunday and it arrived in Portugal on thursday morning. Additionally, from what I have seen so far, the prices are unbeatable

Quick and considerate customer care. I had a small issue with delivery (fault of the delivery firm, not EPICTV). A few emails with EPICTV resolved this. Very satisfied.

I am seriously disapointed. I chose a product, paid for it and I got an comfirmation e-mail that the item is out of stock. And that the order is actually a preorder and they will ship me the intem in 3-6 weeks or even more. Like come on. Who wants to wait for gear that long? Their Support handled the case very well (they canceled the order and sent my money back- the 2 stars are for them).

EpicTV sell climbing and outdoor gear and do an amazing job. They price competitively and are extremely responsive on both delivery time and customer service. I've ordered from these girls and guys a number of times and cannot fault any aspect of their business. Could not recommend highly enough. Furthermore, they carry some gear other places I cannot get (particularly DMM imps in Australia). Will certainly shop again, and you should too!

All Around Greatness. Log in issue resolved super fast. Past experiences fantastic.