Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I was lucky enough to own a pair of Tom Ford white sneakers that had been very well used for the best part of three years and showed all the classic battle scars to prove it. Having sent them in to S... Vis mer

Vurdert til 1 av 5 stjerner

Would rate them lower than 1 if I could !!! Daughter sent her £300 wedding shoes that she got from America to be cleaned. Cut a long story short - they lost them!!!!! Tried blaming DPD even though the... Vis mer

Vurdert til 3 av 5 stjerner

Sent two pairs of Veja trainers which were pretty worn out. Initially the communication was good but it very quickly dropped off and eventually took over two weeks . They offered various 'extras' at... Vis mer

Vurdert til 5 av 5 stjerner

Great work on my YSL wallet on chain! Was worn-down, had a few issues & it looks brand new now. Turn-around time was very impressive, less than 9 days from pick up to drop off. Very convenient,... Vis mer

Informasjon om virksomheten

  1. Skomaker
  2. Skofabrikk
  3. Skopussing
  4. Skobutikk
  5. Fottøysgrossist

Skrevet av virksomheten

Shoe Lab: Send us your dirty shoes, we'll deep clean them and send them back to you, boxed and ready to be worn again.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

877 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Could pass for new trainers!

My very shabby Louis Vuitton trainers have been totally transformed! Not sure how they’ve managed to conceal the scuffs so invisibly, but I’m super happy with the job. They really did go above and beyond to repair them so beautifully. Wouldn’t hesitate to recommend.

22. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service, extremely impressed with the condition of my trainers. Box fresh and like new again. Would recommend whole heartedly and will be sending more to be cleaned.

16. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I would not recommend this company to…

I would not recommend this company to my worst enemy the service has been horrendous they charged me £200 to fix my Jordans when I got them back tried to put them on and they fell apart

I then asked for compensation I.e refund of some sort I was told it doesn't work like that and they would need to see if they can rectify it, I sent shoes back was then told 7 days max for repair for inconvenience it's now been 10 days and they are now ignoring my messages

Don't know if I'll see my trainers again so take my advice and go elsewhere to top it off I've never dealt with a company with such poor customer service they will literally ignore your messages

13. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing worth Every penny I had a pair…

Amazing worth Every penny I had a pair of Lv trainers I stopped wearing them as they looked worn of sent them to Shoe lab got a brand new pair back . It amazing the work the do .if you do have designer shoes that gone dirty send it to shoe lab ❤️

16. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worse company I’ve had dealing with

Worse company I’ve had dealings with. If you’re reading this thinking of using them, go elsewhere. The clean up of my shoes was ok but everything else from the company was very poor. Overall took just under 2 months for the shoes to come back. Next to no contact from them even with me chasing on multiple platforms. There was a good few points where I just thought I’d been scammed and would never see the shoes again. Shocking service, would never go anywhere near again and would highly recommend anyone else to go elsewhere.

17. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

shoelab saved my uggs!

I thought my uggs were done for; badly marked and stained. Shoelab did a great job at saving them and they are in much better condition. Thanks so much.

15. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scammers do not use lost my trainers…

Scammers do not use lost my trainers and not doing anything about it still have my sons trainers and no responses very very poor service would not recommend at all lost £1000 pair of my shoes

1. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Shoe Lab UK

Svar fra Shoe Lab UK

Hi waqaas, We are deeply sorry about the loss of 1 trainer. As explained when you sent of the parcel it was in an unsecured bag. When we received your parcel it only had 1 shoe inside the parcel. We never received a pair of shoes from you only a single shoe.

Whilst i understand this is frustrating we just wanted to again inform you we didn't lose your shoes, they never arrived in adequate packaging. Unfortunately we cannot take responsibility for something that never arrived with us.

We did assist in an investigation for you but you couldn't provide any form of evidence to suggest you sent 2 shoes, you did have cctv you was going to send us to assist the investigation but you never sent this so we was unable to assist you further.

Vurdert til 5 av 5 stjerner

Shoe lab uk

Shoe lab uk, done a fantastic job in bringing my Gucci sliders back to life. Will defo be using them again.

Thanks guys 👍

28. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

White leather rock star Valentino’s…

Sent in my white leather Valentino’s that had quite a bit of wear and tear to be fair .. I did think I could just get away with a premium clean but they were past that. Darren sent pictures of them after the clean and we agreed they did need a repaint and fresh laces. They look amazing I’m very pleased I wanted a quick turnaround and received my trainers back in 7 days. Communication was good. I would use again

15. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I sent my Jimmy Choo trainers that I…

I sent my Jimmy Choo trainers that I wore for my wedding to Shoe Lab. Although only worn once, the shoes were filthy. However, Shoe Lab has restored them to look like new. I did not expect them to look so gleaming, and I am truly grateful. If I had one watch out, the process does take rather longer than initially quoted, but it was well worth the wait. Thank you so much, Shoe Lab x

6. februar 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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