Ship Auto Now LLC Anmeldelser 

Spoke w/ Christina on 6/8/26 I provided a time window(8am-1pm) of when my Chopper can be picked up along with the pickup / drop off locations for 6/10. I was provided a quote by Christina for $450 and guaranteed the transfer. Day of 6/10 I receive a call from Christina (11:51 am) stating the driver was over a 100 miles from pickup location. There was no way of to the location in time of the 1pm deadline. She offered to find another driver-she did at the price of $750. I refused. She found another driver pick up 6/15 between 8am -1pm for the quoted price ($450) assuring me if something goes wrong she will refund my deposit($150) Here it is 6/18 and no Chopper delivered. She states now I am in breach of contract / I demand my $150 dep refunded. Going w another co.

I decided to use this company as a second choice. They were responsive but lacked professional communication. The job was completed and my car was shipped. But for anyone who is looking to transport a vehicle, I would highly recommend that you go directly to the company that will be transporting your vehicle and not a broker (Ship Auto Now). I even spoke with the guy who transported my car and he confirmed that brokers will always charge more. If you want to save money, DON'T USE THE BROKER, just go directly to the company. The company that was directly in charge of moving my vehicle was KDN Transport Group LLC, USDOT: 4518172, MC: 1789724

I am filing a complaint against Ship Auto Now LLC regarding deceptive business practices and interference with my efforts ship my vehicle.
May 2026, I contracted with Ship Auto Now LLC and worked with broker James Brown to arrange transportation for my truck. Mr. Brown quoted me a shipping price of $1,150, which was within my budget. However, after 12 days, he was unable to locate a driver willing to transport at that price.
Because of the delay, I requested a refund of my deposit so I could work with another transportation company. Mr. Brown became upset and stated that I would receive my refund within 3–4 business days. During that same conversation, he told me he would place an alert on my truck so that no driver would accept it from another company.
I did receive my refund, but after I began working with another auto transport company, I discovered that on May 29, 2026—the same day I requested the refund—Ship Auto Now LLC posted my truck on the industry load board for $2,500 under Ship Auto Now LLC's name. The posting included my truck information, origin and destination pickup of June 12, 2026 or later.
I have screenshots of the load board posting as evidence. This posting directly contradicts the $1,150 quote I was originally given. It appears that the company knew the actual market rate was approximately $2,500 and still quoted an unrealistically low price to secure my business. Furthermore, the load board posting remained active after I terminated my agreement and requested a refund, creating obstacles for other brokers attempting to arrange transportation for my vehicle.
I believe Ship Auto Now LLC engaged in misleading pricing practices and intentionally interfered with my ability to obtain transportation services from another company. I request that BBB investigate this matter and hold the company accountable for these actions.
Supporting documentation, including screenshots of the load board posting dated May 29, 2026, is available upon request.

Excellent Job from Christina.Fast Delivery,3 days.She was available and answering my calls.Better price in Market.Only 4 stars,because the pick up driver did not call before shows up. Delivery ok. I will use Ship Auto Now again. Thanks.

Good and fast delivery

I will like to say Christina Hall is the one make me proud of Service you provide because she always there fir any questions I may ask. Thank for your service and your price Good job Christina Hall may God bless you

Shipped my car from Illinois to Arizona on such a short notice and everything went smoothly!

I didn’t know what to expect shipping my vehicle. There was a lot of hiccups along the way trying to find a driver for a reasonable cost. But Max was so very patient in walking me through the process. He assured me he would find the best cost for me
Thank you Max 786-481-4760

Extremely unprofessional, don't trust!

Christina is a horrible broker and tried to scam a client. I'm a carrier and we had booked a load with her, from South Carolina to NY, the costumer told me when the driver was arriving already that she had cancelled the load the day after, Christina should've contacted me about it but she didn't. After that I asked the costumer why and she told me it was because the broker tried to over charge 1000 dollars on her for the transportation and from the costumer's words "scam me for the shipment". After that she asked me if we could book the load privately and that's what happened, car got transported. So Christina decided to give me negative review because the costumer cancelled on her after she tried to scam and failed. BAD WORK overall, didn't communicate about the cancellation, horrible costumer treatment and try to mess with my work for no reason, DON'T WORK WITH THEM.

I had great experience with one of the Representatives named Brad. He assisted me to ship my car from Tennessee to California. It was wonderful experience and I appreciate his hard work through my car shipment.
Thank you Brad.

My experience was great communication was well, everything was done quick and efficiently. Brad was a huge help and kept in contact throughout the whole process, and the Driver Jackson was amazing as well, delivery process was a quick and hassle free. The price was one of the best after reaching out to many transporters for my vehicle. Would highly recommend for others looking for quick transports and affordable prices.

I engaged with Ship Auto Now, agent with a suspicious name of James Brown. They gave me a firm price of $800 to shop my vehicle from NM to NC. I signed a contract that clearly stated that the price was firm, door-to-door, and included all fees. It was a bait-and-switch operation. In several phone calls they said the pick-up time would be between 6:00 and 8:00. Then at 4:00 they called to say it would be after 8:00 AND WOULD COST ANOTHER $200. When I canceled the service, they threatened to keep my $200 down-payment. Do not trust this company, I'm not sure if they even ship or just do this to people to get the $200. I had at least 25 immediate call-backs from other companies--use one of these instead.

Great experience with this auto transport company. They really went the extra mile to find a reliable driver, and my vehicle was delivered ahead of schedule. On top of that, the rate was very competitive. I’d definitely recommend them to anyone needing fast, dependable service.

Brad took the time to understand me and help me, giving me a great quote,

Unfortunately I couldn’t move forward with it due to issues but go with Brad!

He’s excellent in the business.

There's a clear scam taking place here and it does not make Trustpilot look very trusty when they give this company a 4+ rating. Check out Yelp reviews, these guys are super sketch.

I needed two vehicles transported within a strict date and time window—one from Jonesboro, Georgia to Port St. Lucie, Florida, and another from Port St. Lucie, Florida to West Point, New York—all while my wife and I were traveling. This was my second time using Ship Auto Now, and once again, the experience was excellent.

Brad, my point of contact, was outstanding. He kept me consistently updated, especially during times when I couldn’t reach the drivers directly for ETA updates. When one driver’s truck broke down, Brad acted immediately and secured a replacement without delay. In another situation, when a driver kept postponing the delivery time, Brad stepped in, contacted the company, and ensured they reached out to me promptly with accurate information.
Despite the challenges, both vehicles were successfully delivered to their destinations on time. Brad made the entire process smooth and stress-free. I highly recommend working with him if you need reliable vehicle transport services.
C.B.

Great company to work with when moving you car Rebecca good job

Good
Shipper good communication
Reputable
Brad is my go to rep

I had a great experience with this company I've been dealing with them for years they are very polite and courteous they'll keep you updated with your vehicle you have access to the driver at all times
They answer one called. Your car is delivered on time. Whenever you call make sure you talk to Brad he is the best