Shein Anmeldelser 

Absolutely worst. Do not buy from Shein. They are a scam. They do not abide by Australian consumer standards. Ordered 4 items that were delivered to a wrong address. Tried contacting shein and they have been no help at all. They keep saying its been delivered so we cant refund or replace items although its delivered to a wrong address.

Stay away from these scammers.

I purchased a top, it ended up being far too big for me. I’ve contacted the company more than once to see how to proceed with a return, with zero response.

Ahhhh child labour. The best way to make money off dumb consumers who don't know a damn about the history of this company. On a serious note, do NOT buy from these guys. If you do, you are supporting a company that uses child labour and forced adult labour to rip off consumers who don't know anything about this. They know that the consumers will buy from their website and won't give a damn about the terrible work ethic of this company.

Hi Everyone. I've finally received both my overdue orders from Shein a few days ago. The stress has finally eased. I'm thankful that I still received them but over the stress of trying to get a straight answer from Shein and the lateness of my orders. I think it will be a while if ever before I purchase from Shein again.

Spin $70 voucher and sign up to get no voucher... False advertising!

Here's an update once again on my dealings with Shein. I still have 2 orders that I haven't received. The later order is still sitting at our Brisbane airport and I've been emailed that my order that was due on the 11th October, is with the delivery driver. That was 2 days ago. I've never known a courier to take 2 days and
probably more as i still haven't received it,to deliver a package from our airport to my suburb. And also received a reply that I have to wait till their 7 days of investigation is finished before I can contact Shein again. I am totally lost and bamboozled as what to do.

Ever since they changed from Aus Post to IMILE it’s gone down hill, and i didn’t receive my package after many orders it’s now saying my address is wrong like nothing has changed.

I don't think that know how to improve !! I ordered 2 T - shirts (so simple) both arrived they were to be exactly the same style except for the colour. The brown one fitted lovely but the maroon one was like a boob tube - short version - not what I ordered. I have sent messages & still waiting to hear back & now I am told my '45 day return' has expired !!!!! Your fault SHEIN you stuffed up the order, now I am stuck with a T-shirt (boob tube shirt) that would probably fit my 7yr granddaughter. Talk about 'customer service - none !! Not happy JAN !!!!!

Ever since they changed from Aus Post to IMILE it’s gone down hill, after many orders it’s now saying my address is wrong like nothing has changed. And I can’t even change it bc it doesn’t let me on their website. Absolute scams, I’m confident I won’t receive my money back or anything. I’m never ordering from shein again.

I ordered 5 tops from Shein which arrived on time on Oct.15 2024. I am so pleased with all the items. I ordered M for 2 shirts & the Margarita T ( all fabulous) and S for the sweatshirts (great) I will order again.

Didn’t receive my order even though they said it was delivered. The delivery company delivered in the middle of the night and it was left outside the main door to the units. They have refused refund so I put a claim through PayPal and was refused because the company provided a tracking number and said it was delivered. Be very careful ordering from this company

Worst Shein frauds provide worst poor quality product and Rob people's money avoid this site

I have bought several clothing items from Shein which were a perfect fit. The material is as described. I bought several tops in the same style and different colours, also other tops all which are so soft and comfortable. I love all of my purchases from Shein. My items arrived on time and were well packed. I was surprised to read about Shein not paying their seamstresses a proper wage, as they deserve a decent hourly wage for the excellent work they do, as the garments are well made and I hope this changes for them. I cannot remember the exact dates so I have put an approximate one for the date of experience

Ma commande a été passée sur Shein Europe et non France donc les liens communiqués ne correspondent pas à mes commandes. Article TZYIBU commande n°Gsonh91on00mgkp du 18 juin 20h57 La poste répond être en attente d'expédition de : Infinité styles e-commerce Co limite

Is taking far too long to arrive, my holiday is in 3 days and I’ve ordered it around a month ago , Evri keeps delaying it and SHEIN says it will arrive before the 14th and it’s the 13th today and there is no sign

My daughter orderd some shein items. It looks like a fraudelent transaction. When trying to look for website for shein you cannot find a legitamate site. No easily accessible contact information to speak to someone. This site offerred DHL express shipping. Looks dodgy to me. The fact that someone can copy your website and order online so easily.
And do not want to purchase off a site that does not look after their employees. You may want to look into your website and coping o website so other people dont get ripped off.

Do not buy from SHEIN. I purchased multiple items(yukata dressing) from SHEIN and most of them were missing accessories such as fans and belts. I opened a case to let them know what were missing and uploaded requested pictures and videos. Instead of investigating into the matter, they shut the case and marked it as “resolved”. This is a company which has no regards for its clients and it seriously lacks professionalism. I am not sure if I would ever receive missing items.

Offered a full refund as per their e-mail. Said they refunded via Paypal which was not true. logged a PayPal dispute including their refund e-mail and was refused. They would not respond to my e-mails.
Truly a horrible mob to deal with.
Will NEVER deal with them again

I have placed several orders with Shein and have always been pleased. However they sent me the wrong item a few months ago. They promised me a refund to arrive in 5 to 10 business days, it never came. There is no proper Customer Service where you can talk to a person, and I am angry.

Absolutely scam. Incorrect sizing and no way to contact support unless you pay with your credit card to talk to an external operator.