Used to be amazing and have some wonderful garments. Recently ordered something. It never reached me because they tried to save postage and sent two items with one tracking number so the Post Office... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Beautiful knits (though pricey!) which I anticipate will last for decades. The customer service reps are always helpful: once I had to exchange for a different size, and on another purchase when the... Vis mer
Selskapet har svart
Beautiful things, sent quickly. I'm a very ordinary-looking older (much!) guy, but when I go anywhere, wearing one of my Sheep Inc. sweaters, people never fail to think I look great . . . solely beca... Vis mer
Selskapet har svart
Great quality. Definitely could do with more colours, (e.g. their joggers colours are too dark,) but they do have some great colours and patterns, I love their Royal Purple, and their Bottled green... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
A naturally carbon negative knitwear brand working extremely closely with sheep. 🐑
Kontaktopplysninger
3 Leverton Place, NW5 2PL, London, Storbritannia
- theflock@sheepinc.com
- sheepinc.com
3,8
Bra
214 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 48 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We travelled a long way to join the flock
We travelled a long way to visit Sheep Inc’s first, and only, physical store in London. I was a little anxious that the brand experience will be less impressive than the amazing product I had purchased months before.
I was pleasantly surprised as the staff were warm, patient and inviting. After only week open they were also very knowledgeable and clearly embraced the brand ethos.
We made our purchase and later circled back for more. This time we were lucky to meet Michael, one of the founders.
This was the icing on the cake. His passion came through with unadulterated authenticity. He explained how they source the wool and why they invest so much time doing it right.
This is certainly a brand worth investing in. We are glad to be part of the flock. It will be a warm winter.
Thank you Michael and the team at London Sheep Inc. it’s time to come ‘up north’
6. november 2025
Svar fra Sheep Inc.
Thank you so much for sharing this wonderful review. It means a great deal to hear that you travelled so far to visit our first store and that the in-person experience lived up to, and even enhanced, the impression you had from our products.
We’re delighted that the team made you feel welcome and that their knowledge and passion came through, even in our early days of opening. Meeting Michael and hearing firsthand about our sourcing and philosophy is something we’re glad added to your visit — his authenticity and dedication truly shape everything we do.
We’re honoured to have you as part of the flock, and we hope your new pieces keep you warm all winter. Thank you again for the support and the kind encouragement… and yes, we’d love to come up north!
Svar fra Sheep Inc.
Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que vous êtes satisfait de la qualité et de la rapidité de livraison. Trois jours, c’est exactement ce que nous visons — bravo à notre équipe logistique, et merci à vous pour votre confiance !
I can’t track my order with the…
Had trouble with tracking and delivery, took a lot longer than expected. There was some confusion. But the team at sheep inc. did go above and beyond to get it sorted and compensated me as well, that was unexpected and much appreciated. did arrive fantastic quality and very comfortable hoodie thanks Sheep Inc .
10. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sheep Inc.
I’m really sorry to hear how frustrating this has been for you. I’ve looked into your case personally, and I can confirm that we have replied to your messages — it’s possible our emails may have landed in spam or been filtered accidentally.
The tracking issue you experienced has now been resolved, and your parcel has since been delivered. I’m very sorry that the earlier tracking error and the confusion around communication left you feeling unsupported.
Thank you for your feedback and we will constantly aim to improve so this does not happen again. Thank you so much for shopping with us!
Top quality and beautifully wearable…
Top quality and beautifully wearable keeps me returning.
18. oktober 2025
Svar fra Sheep Inc.
Thank you so much for your lovely words. We're delighted to hear the quality and wearability keep you coming back — it means a lot to us.
Really appreciate your continued support!
The quality is great and the items I…
The quality is great and the items I bought are incredibly cosy. Delivery was quick, as was one return (I’d bought trousers in two sizes). It would be nice if the trousers came in different lengths for those of us who are petite but otherwise everything is perfect.
9. oktober 2025
Svar fra Sheep Inc.
Thank you so much for your lovely review. We're really happy to hear you’re enjoying the quality and cosiness of your pieces, and that delivery and your return were smooth.
And thank you for the thoughtful feedback on trouser lengths — that’s really helpful, and I’ve passed it along to our product team as we continue to expand sizing options for different body types.
So glad you're happy overall, and we truly appreciate you being part of the flock!
The order arrived in time but the…
The order arrived in time but the exchange took several follows ups and is still outstanding even after being assured by a customer service agent that it was on its way.
25. september 2025
Svar fra Sheep Inc.
Hi N Khan,
We’re really sorry to hear about the delay with your exchange and the frustration it’s caused. While your order did arrive on time, we completely understand how disappointing it is when the exchange process doesn’t go as smoothly.
Please know that our team has already been in touch and is working to help resolve this for you as quickly as possible. We truly appreciate your patience and the chance to make this right.
Absolutely thrilled with service and…
Absolutely thrilled with service and garment!
Thank you 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
11. september 2025
Svar fra Sheep Inc.
Thank you so much for your kind words—we’re absolutely delighted to hear you’re thrilled with both the garment and the service. Your support really means the world to us, and we hope you enjoy your knit for many years to come.
I love the quality
I love the quality
and the transparency of the whole process. It feels great.
10. september 2025
Svar fra Sheep Inc.
We’re so glad to hear that you love both the quality and the transparency behind the process. That’s exactly what we aim for—garments that feel great and a journey you can feel good about too.
Thank you for your support!
Beautiful shorts
Beautiful shorts, favourite garment I own instantly. And the company ethos is perfect. Just need to work on the online sizing tool however the incorrect size was rectified very quickly and easily. Can’t recommend highly enough, I’ll be getting more for sure!
27. august 2025
Svar fra Sheep Inc.
Thank you for such a fantastic review! We’re delighted to hear the shorts became your favourite garment right away—and that our ethos resonates with you too.
We appreciate your feedback on the sizing tool, and it’s great to know that the exchange was quick and easy. Your recommendation means the world, and we can’t wait to have you back for more pieces in the future.
Luxury feel and well made
Delivered my sweatshirt the next day and there was email correspondance on delivery.
Cannot fault the quality, have bought 2 now in different colours, as the medium was slightly too big, so downsized with a different colour.
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sheep Inc.
Hi Sarah, that’s wonderful to hear! We’re so glad you’re happy with the quality and found the right fit in another colour. Thanks so much for coming back for a second sweatshirt; it means a lot! 💛
Very Good Quality
My sweatshirt arrived swiftly in sensible, recyclable packaging. I'm really pleased with the quality and the fit, although apart from trying it on, I haven't worn it yet. The weather's been too warm; it will be useful for cooler days in the autumn.
I'm sure I'll be wearing this item for many years to come.
10. august 2025
Svar fra Sheep Inc.
Hi Jacqueline, we really appreciate your thoughtful review! We're so glad you’re happy with the quality, fit, and packaging. Excited for the cooler weather so you can enjoy your sweatshirt properly, we love hearing it’ll be with you for years to come!
I brought a beanie hat in the summer…
I brought a beanie hat in the summer sale whilst lying on a beach in Spain, I didn't want to miss out on the sale price. I asked if delivery could be deferred a week and they agreed immediately, wonderful service. When the beanie arrived it is absolutely gorgeous and perhaps I'm the only person looking forward to winter to wear it! this is my 5th purchase, i just love their products for quality and design. Just wonderful!
1. august 2025
Svar fra Sheep Inc.
Thanks so much for taking the time to share your feedback. We’re really happy to hear you’re enjoying your first knit, and even more pleased to know you’d buy from us again.
We know our pieces are an investment, so it means a lot to us that you value the quality and craftsmanship. Great to hear our customer service team made a good impression too — we’ll be here whenever you need us.
3rd purchase from the wonderful Sheep’s…
3rd purchase from the wonderful Sheep’s Inc - products are fabulous quality and love the whole ethos behind the company. Great customer service - faultless and highly recommended
1. august 2025
Svar fra Sheep Inc.
Thank you so much for being a returning customer—it truly means the world to us. We’re thrilled to hear that you love both the quality of our pieces and the ethos we stand for.
It’s wonderful to know our customer service has been faultless for you, and your recommendation is greatly appreciated. Here’s to many more wears from your Sheep Inc. collection!
Fantastic quality hoodie
Fantastic quality hoodie. I needed to send it back for a size issue - normally I wear a small but this was too small so sent it back for an exchange for a medium. Speedy service and good communication throughout.
30. juli 2025
Svar fra Sheep Inc.
Thanks so much for your review! We’re really glad to hear you’re happy with the quality of your hoodie and that the exchange process was quick and smooth.
It’s great to know our communication hit the mark too—we always want to make returns and exchanges as easy as possible. Enjoy your new medium, and we hope it’s the perfect fit!
Svar fra Sheep Inc.
Hi Javier,
Thank you so much for your kind words and choosing Sheep Inc! We could not be more delighted to make you happy :)
Excellent, albeit a litte bit pricey
Received my first knit from Sheep Inc and it is very nice albeit a little bit expensive. Would buy again though. Customer service is excellent too.
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sheep Inc.
Thank you for your kind words—and for giving us a try!
We’re really glad to hear you’re happy with your first knit. We know our pieces are an investment, so it means a lot to hear you feel it’s worth it and that you'd come back for more.
Also great to hear our customer service hit the mark—always here if you need anything.
I purchased 2 pieces
I purchased 2 pieces, 1 first during the sale and then another when I received the package soon after.the quality & care evident in the garment was what drove me to the second order!
30. juli 2025
Svar fra Sheep Inc.
Thank you so much for your lovely review!
It’s wonderful to hear that the quality and care in your first piece made such a strong impression—and even better that it inspired a second order! That kind of feedback truly means the world to us.
We’re so glad you’re enjoying your garments, and we’re grateful to have you as part of the Flock.
Great quality fabric
Great quality fabric, quick delivery, easy exchange (due to my size preference),lifetime guarantee, all sustainability certifications and more! What’s not to like?
29. juli 2025
Svar fra Sheep Inc.
Thanks so much for the amazing review!
We're really happy to hear the fabric quality stood out and that everything—from delivery to the exchange process—was smooth and straightforward. It's great to know the lifetime guarantee and sustainability credentials helped round it all out for you too.
Your support means a lot to us—enjoy the knit, and thanks again for being part of the Flock!
No action on request for refund
Lovely product but the wrong size, my mistake. Followed procedure to request refund, got the cute sheepish assurance that I would be contacted.
This has been repeated several times but no action has been taken, no emails replied to.
12. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sheep Inc.
Hi Sandra, we have written you several emails, the first one dating from 9 July. We kindly ask you to check your spam and junk as you do not appear to have received any of our responses. Rest assured, our responses to our customers are taken very seriously.
Sheep Inc: all about quality
It’s all about the quality. Sheep Inc’s merino wool and outstanding knitting make these a joy to wear. They are worth every penny.
5. juli 2025
Svar fra Sheep Inc.
Thank you so much for your wonderful feedback. We’re so pleased to hear that the quality and craftsmanship of our Merino wool pieces have made such an impact.
It means a lot to us to know they bring you joy and are living up to their promise. Your support is truly appreciated!
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