Serene Cosmetic Anmeldelser 

260
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I can not fault serene cosmetics from the first instagram message to the pre op and post op so far I am now 9 days post op and had a ETT and I can not be happier the efforts that the team go to to ma... Vis mer

Vurdert til 5 av 5 stjerner

Had a great experience with serene. Megan was absolutely lovely so helpful and great with communication. Aftercare was great while I was Istanbul. I am almost 2 weeks post op and have had contact ever... Vis mer

Vurdert til 5 av 5 stjerner

Had an excellent experience while having my first procedure for rhinoplasty. I was very nervous but Megan has been absolutely amazing! Answers any questions promptly and professionally! Puts your min... Vis mer

Vurdert til 5 av 5 stjerner

Megan has been amazing, she made sure she understood what we wanted and gave us all the information needed and then reshared it when we couldn’t find it. Any question we have asked, she’s been abl... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klinikk for plastisk kirurgi
  2. Kosmetisk tannlege

Skrevet av virksomheten

At Serene Cosmetic, we help you research, plan and book cosmetic surgery and dental treatment with our carefully selected partner clinics and surgeons, at prices that make world-class treatment accessible. For over eight years we have guided more than 2,000 patients through their journeys. We know the process can feel overwhelming, which is why you are supported at every step, from your first enquiry through to travel, treatment and recovery. Our Patient Coordinators are fluent English speakers, and many have personally undergone their own surgical and non-surgical transformations, so the guidance you receive comes from real experience of the travel, treatment and recovery process, not just a script. Your journey starts with a free consultation call with your dedicated Patient Coordinator, who remains your single point of contact throughout. All treatment is carried out by our independent partner clinics and their surgeons and dentists, whom we select and vet, so you can focus on your transformation while we handle the coordination.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

260 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 50 % av de negative anmeldelsene sine

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4,7

Alle anmeldelser

(260)

70 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Excellent communication and support…

Excellent communication and support from start to recovering. Everything was so easy using serene ❤️

18. april 2024
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Thank you so much 🫶🏽🙏🏽 This makes us happier than you realise! ♥️

Vurdert til 5 av 5 stjerner

Serene have been fantastic…

Serene have been fantastic in arranging a group booking and answered all questions effortlessly and been a great support. Highly recommend and looking to return for further treatments

17. april 2024
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Thank you so much for your kind words ♥️ This means the world to us 🙏🏽 We can't wait to have you back 🙌🏽✨

Vurdert til 5 av 5 stjerner

Amazing

I can’t fault the experience I had! I went on my own so was quite nervous but the care I received was amazing! The staff at the villa and the hospital could not do enough for me and I was treated like a princess the whole time I was there! 100000% recommend

2. mai 2024
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Thank you so much 🙏🏽♥️ We appreciate you taking time out of your day to leave us a review (and such a lovely one at that!) 🥰

Vurdert til 5 av 5 stjerner

I highly recommend serene cosmetics

I highly recommend serene cosmetics. Megan was so helpful and no question was too much. She sorted everything out for me and stayed in touch throughout. I can’t wait to go back next year .

29. mars 2024
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We can't wait to have you back ♥️ Patients like you make our job so worth while 🥰

Vurdert til 5 av 5 stjerner

Absolutely amazing service from start…

Absolutely amazing service from start to finish, Megan was my patient coordinator and she has been brilliant supporting me along my surgery journey and answering all of my questions. I can’t thank serene cosmetics enough for all of their help and support. Highly recommended :D

21. mars 2024
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Thank you so much for such a lovely review 🙌🏽 Megan will be over the moon. We appreciate you taking time out of your day to do this for us 🙏🏽 🤍✨

Vurdert til 5 av 5 stjerner

Highly recommend booking through…

Highly recommend booking through serene, I had the lovely Megan to talk me through everything nothing was too much for her and explained everything. It was so nice to have someone who spoke English to ensure me as I have never had surgery before. Once you are over there it is spotless the nurses and staff at the villa can’t do enough for you, I’ve recommended serene to my family and friends

2. mai 2024
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Thank you so much Lisa ♥️ Your review means the world to us 🥰🫶🏽

Vurdert til 5 av 5 stjerner

This is my second time using Serene…

This is my second time using Serene Cosmetics, I have no complaints at all and would recommend ☺️
I have had a rhinoplasty, ears pinned back and upper bleph done

1. mai 2024
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Thank you so much for your continued support and loyalty to our company. We appreciate you 🙏🏽♥️

Vurdert til 5 av 5 stjerner

The most amazing experience!

I have just returned home after having a breast reduction with Serene Cosmetic. I had to leave a review as my results, the level of service and experience has been beyond expectations. For someone having their first surgery, I could not have chosen a better company to go with. I had my consultation with Lois and was made to feel super comfortable and relaxed despite it being quite a nerve racking experience. All of my questions were answered and the service was very efficient. Post op, the team were still checking in and making sure everything was going well. Honestly could not fault it, the whole experience has been amazing and I should I ever want anything in the future, this would be the company that I book with over and over again. Amazing experience, highly recommend!

8. mai 2024
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Thank you for kind words and support of our company. We appreciate you more than you realise 🥰♥️

Vurdert til 5 av 5 stjerner

Serene Cosmetics (Megan)

I booked a breast uplift/implant, lipo 360 and chin lipo through serene cosmetics. I couldn't fault them. Megan was an absolute gem. I had a lot of questions and she answered them all for me and put me at ease about going abroad. They sorted everything and because I was going with a friend who was also getting procedures she made sure we were able to stay in a room together in the villa and the hospital. The hospital itself was amazing and the staff were incredible constantly checking on us. I would have no problem going again and I would 100% recommend Megan she is a star.

29. mars 2024
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Thank you for being so kind and appreciative of our team ♥️ We really do care for our patients more than you know and reviews like this really give us a boost 🙌🏽

Vurdert til 5 av 5 stjerner

This is my 2nd time going through…

This is my 2nd time going through Serene for surgery. I honestly can not fault. Lois is incredible, I must Have done her Head in with questions, but she always took the time out to reply. I have had surgery carried out Twice in the Uk and had to get corrections sorted out by the surgeon in Turkey. My surgeon is Atif, I call him the miracle man, he’s fantastic!!! I can honestly say I am at the point I’m starting to love my body, after 30 years of hating what i seen in the mirror. Staff at the villa are lovely and nothing is too much trouble. Had such a laugh with everyone I met there….only thing I will say is someone is missing a trick here..no more “Love Island”. The people and life journeys I heard need to be made in a new series, of recovery villa. Thank you Lois. Xxxx

18. mars 2024
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Thank you so much 🙏🏽 Both for your lovely review and your loyalty to our company. This means more to us than you realise. We are honoured to have been able to assist you ♥️

Vurdert til 5 av 5 stjerner

I went for breast augmentation with…

I went for breast augmentation with Serene cosmetics at the end of March and had a great experience. From the start to the end everything was so smooth and I didn’t have to worry about anything. Lois was great and booked everything for me so when I arrived in Istanbul the transfers were waiting for me and took me straight to the hospital. All the staff at the hospital were lovely and the hospital was so clean and nice, abit like a hotel! I had my doubts before arriving as I’ve heard different things with surgery in Turkey but I am so happy with my results and is 100% worth it. Thanks again Serene Cosmetics for checking up on me after and making sure it was a smooth, easy, stress free experience for me. I would definitely recommend them if your looking for surgery in Turkey :)

29. mars 2024
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Thank you so much for your kind words. It's been an absolute pleasure to assist you. Patients like you make our job so enjoyable ♥️♥️

Vurdert til 5 av 5 stjerner

I can’t recommend serene cosmetic enough

I can’t recommend serene cosmetic/comfort zone surgery enough.
I had my teeth done 2023.amazing hotel,and everything included.was amazed with my teeth.
This year I’ve had uplift/implant and again the service,staff and after results were amazing.
Will be back next year

29. mars 2024
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Thank you so much for your loyal custom. This means more to us than you realise. We appreciate you ♥️🙏🏽

Vurdert til 5 av 5 stjerner

Couldn’t recommend enough

I’ve been booking through serene for a few years now & they’ve never let me down! They made the experience sooo stress free for me & easy I couldn’t thank them enough. Anything you’re unsure or concerned about they help you with right away & make you feel so comfortable. They also check on you everyday to make sure you’re ok as well as when you get back to England the communication was unbelievable! Can’t wait to book in again this year x

6. desember 2023
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Thank you for your kind words and for being a loyal patient of ours ♥️

Vurdert til 5 av 5 stjerner

What can I say from the time I booked…

What can I say from the time I booked in for an over the phone consultation to having my surgery was a 5 star treatment. Lois the coordinator was so helpful in helping me book what surgery would suit me best and helped me with any information I needed .. from been picked up from the airport to having my surgery was amazing . The surgeon checked in on me everyday and the hospital staff could not do enough for me I felt very safe and well looked after .. The hospital and Villa was absolutely spotless clean . I would definitely recommend going to serene cosmetics and hopefully will be back in the future x

29. februar 2024
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Thank you so much for your kind words 🫶🏽 This means so much to us. We are so glad you have been happy with everything and we can't wait to have you back ♥️

Vurdert til 5 av 5 stjerner

Perfect Service!!

This whole process has been beyond my expectations and would recommend to everyone! I didn’t need to organise a thing just my flights which was very easy to do. Booked my initial consultation with serene in January and it was with Lois. She was so friendly and really put my mind at ease and answered all the questions I had. Even after I had my surgery booked if I had any concerns before the surgery I could just email and she would answer any concerns. I had my rhinoplasty 24 February and the whole process from start to finish went so smoothly I didn’t need to worry about a thing as Lois and serene cosmetics made sure everything was in place for me! Even after my surgery Lois has emailed to see how my recovery is going and again any questions I have had she has been more than happy to answer! I would definitely recommend anyone to book with serene cosmetics as it couldn’t have gone better ! Thank you again!

24. februar 2024
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Svar fra Serene Cosmetic

Hi Luke, Thank you so much for taking time out of your day to leave us a review. And such a lovely one at that! This means more to us than you realise. We are so happy 🙌🏽☺️ Thank you again 🙏🏽

Vurdert til 1 av 5 stjerner

Flippant staff

The staff is rude. IF i have time to sue this clinic I'll do it. Never act up behind the screens. Being disrespectful and Flippant with a patient is unacceptable. The service is very bad. Thanks god I didn't go deeper than that. Show some respect RUDE STAFF

28. februar 2024
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Svar fra Serene Cosmetic

Hi there,
We would like to clarify for the benefit of our readers that you have not progressed beyond the stage of filling out our consultation form and were simply asked to provide photos for assessment. As you have not undergone any treatment with Serene Cosmetic, we find your decision to leave a 1-star review unwarranted.
Furthermore, your approach has been confrontational and argumentative from the outset, leading us to question the authenticity of your enquiry and subsequent review. Despite receiving our request for photos, your initial response lacked the required attachments. Upon our follow-up, your communication was characterised by impatience and rudeness, indicating a lack of genuine interest in proceeding with our services.
On 8th Jan we emailed you: ‘Hey there, There were no photos attached. Can you please resend?’
You responded on 25th Feb: ‘Hello, I am wondering why I didn't get any reply from you’
On 26th Feb we then replied: ‘Hi Bahaa, We replied to you on 8th Jan. please see attached’ and we added the attachment of the previous email.
You then proceeded to reply to us in a very rude manner which read: ‘I am wasting my time i still have a month only to go back to work and I didnt hear from you’
You then proceeded to carry on an argument via our Instagram DM, which only reinforced our concerns, as your comments displayed prejudice and hostility towards Turkish people. Given the erratic and inappropriate nature of your behaviour, we are inclined to believe that your intentions may not have been genuine and that your review was motivated by ulterior motives.
In conclusion, we are grateful that your enquiry did not progress further, as we strive to maintain a positive and respectful environment for our patients and we will not tolerate erratic or unpredictable behaviour. In summary, we consider this review null and void.

Vurdert til 5 av 5 stjerner

I booked my surgery with Serene…

I booked my surgery with Serene Cosmetics and everything was easy start to finish, Lois made everything really clear and answered all of my questions promptly and settled my nerves when I had any, she also checked up on me throughout my stay in turkey. They sorted everything for me, all I had to do was book my flights and show up! Can’t recommend them enough and have lots of friends asking about my experience and wanting to book with them too.

29. januar 2024
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Thank you so much for your very kind words Chelsie. We are elated that you're happy with our services 🥰 We appreciate your kindness more than you know 🙏🏽

Vurdert til 5 av 5 stjerner

Absolutely love Serene Cosmetics

I've gone with Serene cosmetics twice now and both times they were absolutely amazing. The first time round I had breast uplift and double chin lipo and second time I had 360 lipo, BBL and breast revision. I'm so happy with my results and have recovered very well. Lois, who is the patient coordinator is the best. She is so caring and helpful. I would absolutely go with Serene Cosmetic if I choose to have anything else done in the future, all the nurses and people working in the villas go above and beyond for you. Thank you so much Serene!

15. oktober 2023
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Thank you for your kind words Lauren ♥️ This means so much to us (more than you know). We appreciate your loyalty and we're glad you're continuously happy with our services 🙏🏽♥️ Thank you again.

Vurdert til 5 av 5 stjerner

Amazing dentistry

Amazing dentistry, patient care and a lovely warm, friendly, inclusive culture. I have been having Invisalign treatment here for a year and my son has had his first check up - the staff were so friendly and made his experience a truly positive one! Thank you Serene team - you are amazing.

25. januar 2024
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Svar fra Serene Cosmetic

Hi Bonnie, We think you may have left a review on the wrong company, as we don't offer Invisalign. We wanted to let you know so that you can divert your lovely review to the correct team . I'm sure they will be over the moon 😊

Vurdert til 4 av 5 stjerner

Hair Transplant

Hair Transplant
I had searched online for clinics in Turkey to have my hair done. A female friend of mine had used Serene Cosmetics for surgery and this place was recommended to me. I spoke with Lois who was very friendly and it was helpful having some English to book and arrange everything through. Everything was arranged for me other than booking my flight and I was met at the airport by the driver on the other who was was very welcoming.
The following day I attended my surgery once at the hospital I sat around a while before anyone spoke with me and went through any forms to be filled out.
After this I was taken to me the Doctor and he explained the process and what I would expect. I had a translator present who was very nice and talked me through what was happening at each stage.
At present I am happy with the transplant that was done, although this will take about 9-12 month to see the full benefits and see what the out come is really like.
The staff at the villa were very helpful, if you wanted anything to eat they were more than happy to make something for you. The rooms were pretty basic although I did like the dining room where you could sit and meet other people who had also been for surgery and discuss there journey with them. For the 3 days I spent there, overall I was happy with the service and would recommend it to others.

11. januar 2024
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