Serene Cosmetic Anmeldelser 

260
TrustScore 4.5 av 5

4,7

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I can not fault serene cosmetics from the first instagram message to the pre op and post op so far I am now 9 days post op and had a ETT and I can not be happier the efforts that the team go to to ma... Vis mer

Vurdert til 5 av 5 stjerner

Had a great experience with serene. Megan was absolutely lovely so helpful and great with communication. Aftercare was great while I was Istanbul. I am almost 2 weeks post op and have had contact ever... Vis mer

Vurdert til 5 av 5 stjerner

Had an excellent experience while having my first procedure for rhinoplasty. I was very nervous but Megan has been absolutely amazing! Answers any questions promptly and professionally! Puts your min... Vis mer

Vurdert til 5 av 5 stjerner

Megan has been amazing, she made sure she understood what we wanted and gave us all the information needed and then reshared it when we couldn’t find it. Any question we have asked, she’s been abl... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klinikk for plastisk kirurgi
  2. Kosmetisk tannlege

Skrevet av virksomheten

At Serene Cosmetic, we're dedicated to helping you find the best board-certified cosmetic surgeons and dentists at affordable prices. We understand that the process of undergoing medical procedures abroad can be overwhelming, which is why we're here to guide you every step of the way. Our team is not only knowledgeable and trained to answer all of your questions, but they have also personally undergone their own surgical and non-surgical transformations. They can provide you with valuable insight and personal experience about the travel, surgery, and recovery process. We offer free consultation calls with one of our all-English-speaking Patient Coordinators who will be your main point of contact throughout your journey


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

260 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(260)

70 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

OMG!

OMG, where do I even start with my experience with Serene Cosmetic and Comfort Zone? From the very first moment, I knew I was in safe hands – and trust me, that’s exactly what you need when booking cosmetic surgery abroad!

The process was seamless from start to finish. Serene Cosmetic handled absolutely everything for me – I only had to book my flights, and the rest was completely sorted. Talk about stress-free! They even organised transfers to pick me up from the airport, take me to all my hospital appointments, and then drop me back when it was all done. It felt like VIP treatment all the way.

And can we talk about the recovery villas? Oh, babes, they’re like little slices of heaven. Meals included, professional aftercare on-site, and a vibe that made me feel so looked after. The team was super knowledgeable – you can tell they’ve all been through this themselves, so they really get what you’re going through and were there to answer every single question I had.

My patient coordinator was an absolute angel – English-speaking and SO organised. Everything in Turkey went like clockwork, thanks to her. Plus, the board-certified surgeons at Comfort Zone? Legit amazing. I felt 100% confident knowing I was in their hands, and the results speak for themselves – I couldn’t be happier.

If you’re considering surgery with Serene Cosmetic, I couldn't recommend it enough x

9. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5/5 Amazing!

I was recommended by a friend and I am so pleased with my experience with Serene Cosmetics & Comfort Zone. Amazing team and service. Couldn’t fault them! I can’t wait to see my healed results 💗

15. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had the best experience with Serene…

I had the best experience with Serene cosmetics and comfort zone for my breast uplift and implants. From start to finish the commutation and care has been amazing. My booking coordinator is called Megan and she has made this journey so straightforward and easy going for me,she answered any questions I needed and the aftercare has also been great!
The taxi services were excellent they picked you up from the airport and dropped you off at the new hotel which by the way was absolutely fantastic the rooms were huge beds were comfy! I’d recommend bringing a iPad like I did because the tv only had one English Channel.The hospital was clean and spotless the staff in the hospital were so on it and amazing with you. If I wanted surgery again I’d definitely come to comfort zone the care I got from start to finish was so thorough and the nurses genuinely cared about each and every patient. I’m very happy with my choice and my outcome,thankyou very much!

7. januar 2025
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Vurdert til 1 av 5 stjerner

Biggest mistake going with Serene.

Biggest mistake going with Serene.
Absolute sham of a business, please look at comfort zone reviews!
I had breast uplift and implant and was so so unhappy with the whole experience. Customer service was shocking, accommodation was so unwelcoming and uncaring. They do not care about you once they have your money,
The communication after is appalling.
Aftercare was shocking, the only positive were the nursing staff in hospital were lovely and the drivers.
They couldn’t even tell me what size implants I had for three days! Forged my signature on documents around implant sizing.
I made a complaint and requested a revision with another surgeon, serene declined this and only contacted me to beg me to take down reviews I made which were all factual as ‘they had families to feed’
Influencers are paid to promote and don’t even stay in the same accommodation.
Do not waste your time or money!

In regard to your reply- I did not get surgery with a friend nor compare myself or my body, which you have kindly picked apart and insulted I don’t know where that part of your response comes from, - I met someone else in the recovery villa who had surgery who also was deeply unhappy with her results. She has actually had children so I’m unsure where this information has come from that you are referring to. In terms of forging signatures, I am unaware that the other patient experienced this too, however again wrong information she WAS offered a revision and flew to turkey for this, to be told she needed to pay thousands more than agreed prior to flying out - so again, wrong information you are referring to.
I have myself asked for the professional photos you have taken of my breasts but not received them- I’m sure a professional photo can show them differently. I have never disputed an improvement just not to the standard I expected- I am now having corrective surgery not only to achieve the result I hoped for but to correct the unnecessary and extensive scarring.

20. november 2024
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Svar fra Serene Cosmetic

Thank you for sharing your feedback. While we appreciate all reviews, we feel it’s important to address some of your claims to ensure a balanced and factual perspective.
Firstly, regarding your breast results, we must highlight that your post-operative improvement is significant compared to your pre-operative condition. If we lived in a world that it were allowed to share before and afters here, we believe readers would clearly see the enhancement achieved through your procedure and would 100% agree with us.
We understand that you were comparing your results to a friend of yours, who is also a patient of Serene Cosmetic, but it is vital to note the significant differences in body types and conditions. Your friend, as you mentioned, has not had children, which means she hasn’t experienced loss of elasticity and sagging skin in the breasts. Additionally, she has a much slimmer physique, has less broad shoulders and started with less breast tissue. These factors naturally result in her implants appearing higher, tighter, and more defined. Comparing results in such different circumstances is not reflective of the success of your surgery.
Regarding communication and aftercare, we strive to ensure all our patients feel supported throughout their journey. We are saddened to hear that you feel this was not your experience, but our records indicate consistent and attentive follow-ups from our team to address your concerns. You've had a total of 167 EMAILS back and forth and 14 LOGGED CALLS, so its safe to say your Serene patient coordinator couldn’t have been more attentive.
On the matter of implant size, it’s important to clarify that implant dimensions are always carefully considered in surgery. Any delay in sharing implant size details post-surgery was due to administrative reasons, not negligence. Serene Cosmetic does not have direct access to hospital records. We are not the surgery provider. So we ask, we wait, and then we send the information to you when we receive it. Claims of forgery are very serious, and we stand by the integrity of the processes of the hospital team. We also note that you’ve piggy backed off someone else who made this up, as you’re both in cahoots, due to both not being accepted for revision surgery, which Serene Cosmetic is NOT responsible for. We don’t make the decision. The surgery provider does.
Our CEO reached out to you to kindly ask for a reconsideration of your review, as it was unfair towards Serene Cosmetic, considering that decisions about revision surgeries are not within our control. The intent of the call was to express that we genuinely care about your happiness and satisfaction, and we would have done more for you if it were within our capacity regarding revisions, as we only want patients to be happy. That said, while we remain impartial regarding revision requests, we must now, for the sake of the review, let you and the audience know that we align with the surgery provider’s assessment that you have experienced an improvement, and that your expectations are not realistic.
Regarding your comments about influencers and accommodations, we would like to clarify that influencers are treated the same as all our patients, and accommodations are carefully selected to ensure comfort and quality. We do not pay influencers to undergo procedures with us; instead, they may receive complimentary or discounted services in exchange for promotion. This is a common marketing strategy that many businesses employ. In today’s world, social media has become the leading platform for marketing, replacing traditional methods like TV and radio ads (any business owner will know this). It’s also important to note that influencers are regular people, subject to the same anatomical restrictions and considerations as any other patient. They're not superhuman.

Vurdert til 5 av 5 stjerner

Incredible!!

I genuinely couldn’t recommend serene cosmetics enough! From the moment I was in contact with them till the end of my procedure I just felt at ease. Everything went so smoothly, they are professional and my results are 10/10. I’m so happy I can’t stop smiling with my new teeth! Thankyou serene!!

5. desember 2024
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Thank you Kate 💕 You're the best 💕✨

Vurdert til 5 av 5 stjerner

Where do I start!! So happy

Where do I start!!! Serene cosmetics have been absolutely amazing! Lois the ceo ensured absolutely everything was perfect I could recommend enough. I’ve been really hesitant with booking abroad but this clinic specifically is ran by uk assistants so nothing is lost in translation. When enquiring with Serene they gave me the best advice and realistic outcomes through a consultation before hand with the dentition. They sort your whole experience from transfers, hotels and breakfast and aftercare. I had the best week and I was absolutely in love with the outcome. I even had the chance to change my design after the first fitting and all this was included!!! A few months later and my life has changed forever thanks to this wonderful team. If your looking into getting crowns or veneers abroad then definitely do it through these guys ❤️

Alexis Bailey ❤️

14. oktober 2024
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Thank you so much for this amazing review ♥️ We're SO happy!! 😀

Vurdert til 5 av 5 stjerner

Best in the game

Had my teeth done with serene and I couldn’t recommend enough! Process was so easy and quick and my results are AMAZING so happy. Also Lois is so lovely and helpful ❤️

6. desember 2024
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Thank you Beth 🤍 This means the world and we are so happy you're satisfied with everything 🫶🏽✨

Vurdert til 5 av 5 stjerner

One word … OUTSTANDING!!

One word to describe my experience at serene cosmetics is UNBELIEVABLE! From the first message I sent to Lois at serene enquiring about my treatment I received nothing but love & care, Lois could not do enough for me and was so caring, patient & thorough with all details and options related to the treatment I was wanting. I recently had my teeth done with serene after 2 failed attempts in the UK were I just was not satisfied with my results . I can’t explain how happy I am with my results from serene I literally feel like a new person! My whole face has changed for the better , they are everything I wanted and more . I could not fault any single thing about serene cosmetics my whole journey ran so smoothly and I felt so safe and comfortable throughout . The hotel Doria was absolutely fabulous ! Food & drink was exceptional and the pool and views were stunning I wish I could have stayed there forever ! Transfers were always on time and provided drinks and snacks on the journey I was treated like royalty ! Serene was always there no matter the time of day if I needed somebody to speak to they was always there to help. Thankyou so much serene I can’t wait to visit again very soon !

1. desember 2024
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Thank you Thomas ✨ We appreciate this so much 🙌🏽

Vurdert til 5 av 5 stjerner

I have been for surgery in various…

I have been for surgery in various places in the uk and abroad and can say this company is by far the best from the booking and consultation to arriving the hotel the actual procedure and all of the staff including the after care and follow ups and ongoing contact from the CEO Lois has been amazing she is such a gorgeous person and really professional! I’m over the moon with my new teeth and I’ve recommended to so many people and I will be going back in the new year for more procedures. If you are thinking about any cosmetic procedure at all don’t do anywhere but to these guys they are brilliant!!! Seamless from start to finish.

21. november 2024
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Thank you so much ♥️ This means more to us than you realise 🙏🏽 We appreciate you ☺️

Vurdert til 5 av 5 stjerner

SC handled my teeth journey and amazing…

SC handled my teeth journey and amazing from start to finish most simple and quick serviced they didn’t even give me time to stress because everything was handled for me amazing so reassuring and most friendliest team. I honestly can not thank them enough I would recommend them to absolutely everyone looking into book surgery or teeth don’t have a single fault with my experience and I will be using SC again in the future. I just had to book my flights everything was handled with the highest level of customer service the support from the team was top tier

8. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I recently had my teeth done that was…

I recently had my teeth done that was booked and organised all through serene cosmetics. All I had to do was book my flights and turn up to appointments that was messaged to you the day before! Lois has been fantastic not only with taking the stress out of organising everything but with the patience before I flew out and now even after. It’s always nerve racking having anything done abroad but I was made to feel at ease, the dentist practice is clean, modern and was always greeted with the biggest smile. Everyone there that I encountered with was super friendly. My dentist was knowledgeable in what she was doing and was so gentle. I would 100% book through serene cosmetics again and would recommend anyone who’s looking at having anything done abroad to do the same.

7. november 2024
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Thank you for leaving us such a lovely review 🙌🏽 We appreciate you so much. we're so happy ♥️

Vurdert til 5 av 5 stjerner

Absolutely fantastic experience and…

Absolutely fantastic experience and service. My partner and I just had to show up and they took care of everything. I had 26 teeth done in matter of 3 days.
Can’t recommend them enough!!

1. oktober 2024
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We are so happy you're both satisfied with our services and your results ♥️ We hope to have you guys back in future 🫶🏽

Vurdert til 5 av 5 stjerner

From start to finish my whole…

From start to finish my whole experience of using this company have been 5 stars. I had a tummy tuck 360 and breast uplift and implants in august 2024 and the results are insane. I could not have dreamed of better. Every question I had got answered and Lois was helpful throughout every step. I cannot recommend this company enough!

12. august 2024
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Thank you so very much for your lovely words about our team ♥️ We are so happy ☺️

Vurdert til 5 av 5 stjerner

Great experience

Great experience , my self and my partner have now used serene cosmetics they were highly professional , thank you to Lois for making everything go smoothly from start to finish, Dentist was clean and tidy, picked up and dropped off everyday on time without fail!

7. september 2024
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Thank you so much for your loyalty and for takign time out of your busy day to leave us a review. We appreciate this a lot 🫶🏽☺️

Vurdert til 5 av 5 stjerner

Amazing Experience Throughout

Serene cosmetic have been amazing throughout my entire journey. From the initial enquiry, to booking my surgery and aftercare has been spot on. Megan has been amazing throughout, from reassuring me when i had concerns to the post ops check ups ive had with her. I had a tummy tuck/breastlift with Dr Ali who was very thorough. Everything was explained to me which really took away any fears and doubts I had on the day of my surgery. My stay at the recovery villa was a 10/10. The ladies were soo attentive and very helpful as well. All in all, it was a great experience, I'm happy with my results so far and I honestly cannot recommend Serene enough. Thank you x

21. oktober 2024
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Thank you so much for your lovely and kind review. We appreciate your time ♥️

Vurdert til 5 av 5 stjerner

Literally the best experience with this…

Literally the best experience with this company, from start to finish I genuinely cannot fault them. I had a rhinoplasty and buccal fat removal and I'm genuinely blown away by the whole process and every meticulous detail they cover. From the quality of the hospital and recovery villas, to the food, the transfers, the lovely staff and most importantly the results I genuinely haven't a single fault.

26. oktober 2024
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Aw, thank you! We loved having you, and it’s awesome to know you had a great experience with our team 🫶🏽🙌🏽🤍

Vurdert til 5 av 5 stjerner

Highly Recommend

Hi just a quick message to say how well my experience was with Serene cosmetics.
Everything went as planned.
I would highly recommend and will be coming back for further Surgery.
I was so worried flying out and they put my mind at rest completely.
Thank you for making my surgery the best it could have gone.
Thank you so much Rubie x

26. oktober 2024
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You're the best! We’re so glad you enjoyed your visit. Can’t wait to see you again soon 🥰♥️

Vurdert til 5 av 5 stjerner

Exceeded my expectations!!!

I contacted Serene 2 years ago initially but then chickened out! After pondering for 2 years and still hating what I saw in the mirror I emailed them again to book in for a consultation. I dealt with Megan who was so lovely - we initially had a conversation on the phone regarding my surgery - I was having rhinoplasty. Megan was very honest in stating that the surgeon had said it looks like I have thick skin from my images I had sent over, I was aware of this prior to the consultation but having it clarified and to give you clear indication of the results you can expect I thought was amazing, she had great knowledge which led to me feeling confident enough to book. I would much rather someone under promise and over deliver - and this is EXACTLY WHAT THEY DID! I had Dr Ali at comfort zone and I was so emotional seeing my table results it was so much better than I had expected. I ended up with the most perfect nose. I was in contact with Megan prior to going to ask some questions regarding what I would need, and she gave me a list of essentials. The ONLY small additional thing that I think could help future clients would to be provide clients with a more extensive list of essentials to take which really helped aid my recovery - this information I found out by asking friends who have previously had rhinoplasty, and also googling.
I had contact with Serene during my stay in turkey via instagram and Megan had already checked in 3 times via email and a phone call and I am only 8 days post surgery.
I couldn’t recommend them enough. Thank you so much again!

17. oktober 2024
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Thanks a million! It’s always fun having you here, and we’re thrilled that you’re happy with our services 💕💕 We have also taken on board your feedback regarding the list of items x

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