Great support from lovely woman at the Livingstone store, very customer focused and great passion for the products. I do think Sensum have the most visually appealing diffusers, elegant, sophisticate... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy to order online. Fast delivery with no issues. Scent bottles are presented in a lovely box, and the smell of the scents are fabulous.
By making a fantastic product....... Tried lots of different companies including Molten Brown.....which I might add are super....but Sensum are hard to beat. Been buying the Persian Spice 30ml Con... Vis mer
The Company SENSUM & The Designer Rooms has sent out E-Mails advertising Diffusers etc for Mothers Day deals. Only limited time offers per day. They come through on The Designer Rooms E-Mails too. goo... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Bring the scents of nature to your home with Sensum Scents.
Kontaktopplysninger
Storbritannia
- sales@sensumscents.com
- sensumscents.com
4,3
Enestående
437 anmeldelser
Ber kundene om å skrive anmeldelser
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Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent
Package went missing emailed and replied quickly sending new package out really responsive customer services
Scents beautiful and last in room couldn’t be happier
5. september 2024
Customer Service
Excellent Customer Service from Robert, very quick at responding to my email.
Best scents i have smelt
30. juli 2024
Lovely diffusers, fragrance oils are gorgeous and customer service outstanding
Having previously admired the diffusers I finally took the plunge and purchased two diffusers and oils during a recent promotion. The diffusers are lovely and even when not in use look very decorative. The fragrance oils smell gorgeous and leave your home smelling divine and I'm looking forward to trying some of the other scents available. There was an error made with my order (easy mistake that anyone could make and not a big deal) but on contacting customer services this was rectified and dealt with quickly and I can honestly say I have never received such great customer service from a company before and would have no doubts in recommending Sensum Scents to anyone.
16. juli 2024
Anmeldelse skrevet uten oppfordring
Excellent customer service
Got the wrong scents sent but customer service were excellent and resolved this very quickly
2. juli 2024
Absolutely first class customer…
Absolutely first class customer service. Very responsive and immediately replaced my sensum diffuser after finding a fault with it. Thank you
9. juli 2024
Quick delivery amazing scents
2. juli 2024
Incredible Customer Service
Incredible Customer Service. My diffuser developed a fault and the store it was purchased from - The Designer Rooms, Kilmarnock - were extremely unhelpful and rude as it was 6 weeks over the 12 month guarantee.
Contacted Robert at Sensum directly and he was incredibly helpful and understanding, resulting in him kindly sending me a new unit.
Outstanding Customer Service.
Thank you very much Robert - wish all retailers had your high standard of Customer Service. Thanks again Heather
8. juli 2024
Anmeldelse skrevet uten oppfordring
Sensum
Just love my sensum I have 2 my house smells lovely
8. juli 2024
Anmeldelse skrevet uten oppfordring
Fantastic service thank you
Fantastic service thank you. First class
5. juli 2024
Anmeldelse skrevet uten oppfordring
Shocking
Shocking - reached out to them on email and all social media platforms and received no response...still waiting
1. april 2024
Anmeldelse skrevet uten oppfordring
Lovely range of products
Lovely range of products, although silver looks more like a bronze
4. juni 2024
Svar fra Sensum Scents
Hi, thanks for your feedback.
Svar fra Sensum Scents
Thank you, Mr & Mrs Gray! We’re thrilled you love the fragrance. If you need any assistance, please feel free to reach out.
Lovely smell
14. mai 2024
Svar fra Sensum Scents
Thank you, Hayley! We’re delighted you enjoy the smell of our scents!
Absolutely love these oils
Absolutely love these oils, don’t use anything else, only need a few drops and scents are delicious
1. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sensum Scents
Thank you, Pamela! We’re thrilled you love the oils and their delicious scents. Your support means a lot to us.
Professional Service
Ease of ordering system and very quick delivery. Had items within 2 days of ordering.
5. april 2024
Svar fra Sensum Scents
Thank you, Thomas! We’re pleased you found our ordering system easy and delivery quick.
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