Sendico is quick with receiving orders from Mercari Japan sellers , and the packing was very well done. Shipping fees are reasonable, but the delivery time could be faster.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Очень долго упаковываете и отправляете посылки. У других посредников процедура упаковки и отправки после оплаты посылки составляет 1 сутки. Непонятно почему делите заказ от одного продавца (магазина)... Vis mer
Selskapet har svart
I've used sendico for multiple years now, I've never had a single issue. Everything is really straight forward and arrives perfectly wrapped and safe. You can pay extra if your unsure and have ite... Vis mer
Selskapet har svart
Had a great experience using Sendico. Box was packaged very well with multiple layers of bubble wrap inside to protect fragile items. Very prompt customer service team as well who will clear any doubt... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Onlinemarked
- Import-/eksportselskap
- Onlineauksjon
- Frakt- og posttjeneste
- Traktorforhandler
- Dataspillbutikk
Om Sendico
Skrevet av virksomheten
Sendico is a Japanese shopping proxy website where you can buy items from Japanese auction sites (Yahoo Auctions Japan), stores (Amazon JP, Pokemon Center, Nintendo, Uniqlo, Rakuten, Yahoo Shopping) and online flea market sites (Mercari, Rakuma, Surugaya, Nissen).
After purchase, items can be shipped anywhere in the world using a comprehensive range of shipping services including Fedex, Japan Post, DHL, UPS, at more affordable prices than our competitors thanks to our courier partnerships - shipping with us is even cheaper than shipping it yourself!
At Sendico, we believe in a human touch, and for that reason all of our support agents are real people. No more sitting through endless robotic replies, just real connections, with real people.
With great Trustpilot reviews and corporate partnerships such as Mercari, you can rely on us to bring you special items from across the globe for Birthdays, Christmas, and more! By choosing us to shop Japan, you're ensuring peace of mind, every time!
Kontaktopplysninger
418-1 Hariwara Nakamachi, Toyama,, 931-8431, Toyama Prefecture, Japan
- 076-482-4868
- mail@sendico.com
- sendico.com
4,4
Enestående
563 anmeldelser
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Reliable and Hassle Free Service to Australia
I’ve used Sendico multiple times to ship items from Japan to Australia, and every experience has been smooth and reliable. The website is easy to navigate, the process is clear, and shipping options are well priced even for international delivery.
What really impressed me was how well-packaged everything arrived. Items were carefully consolidated and shipped quickly, with full tracking all the way to my doorstep in Australia. Their communication is also excellent any questions I had were answered promptly.
If you’re in Australia and need a trustworthy proxy service for Japanese sites, Sendico is the way to go. Highly recommended!
20. juni 2025
Svar fra Sendico
Hi There!
Thank you so much for taking the time to share your experience! 🇦🇺✨ We’re thrilled to hear that everything from the website to packaging and communication made your orders smooth and worry-free. It's especially great to know our service has been helpful for shipping to Australia and that you've felt confident using Sendico each time.
We truly appreciate the recommendation and look forward to helping you find more great items from Japan in the future!
Kind Regards,
Sendico
Super
I've had a great experience with Sendico and would highly recommend their services. The entire process was smooth, professional, and efficient. Their customer service is outstanding – always helpful, friendly, and quick to respond to any questions. My items arrived safely and on time, exactly as described. It's clear that Sendico values their customers and works hard to maintain a high standard of service. I will definitely be using them again in the future.
25. juni 2025
Svar fra Sendico
Hi There!
Thank you so much for the wonderful review! We’re delighted to hear you had such a smooth and positive experience with us, and it truly means a lot to know our customer service and careful handling made a difference 📦✨
We look forward to helping you with many more orders from Japan in the future. Thanks again for recommending us!
Kind Regards,
Sendico
Superb Shipping & Handling
The sandals I bought did not come with a box, but it was packaged very well that it arrived without any damage.
23. mai 2025
Svar fra Sendico
Hi There!
Thank you for the kind words! We're really happy to hear the sandals arrived safely despite not having a box. Our warehouse team always does their best to make sure every item is securely packaged no matter the circumstances 🛡📦
We appreciate your support and look forward to assisting you with your next order from Japan!
Legitimate
If you are worried have them check your item when it arrives at the warehouse
1. juli 2025
Svar fra Sendico
Hi There!
Thanks so much for the 5-star review! We're really glad to hear you had a smooth experience. 👍
You're absolutely right! Using our item check service at the warehouse is a great way to add peace of mind.
We appreciate your support and look forward to helping with your next order from Japan!
Kind Regards,
Sendico
Always great
Always great, the shipping is fast, no issues at all with the service. 100%
23. juni 2025
Svar fra Sendico
Hi There,
Thank you so much for the glowing feedback! We're thrilled to know you've consistently had a great experience with us and that shipping has been smooth. We look forward to assisting you again soon!
Kind Regards,
Sendico
Bent boxes
They have bent the boxes of Amiibo figures by packing them too tightly and did not offer any compensation for that.
30. juni 2025
Svar fra Sendico
Hi There!
Thanks for taking the time to share your experience, and we’re really sorry to hear that your Amiibo boxes arrived damaged. We completely understand how important box condition can be, especially for collectible items.
We’d like to properly investigate what happened with the packaging, so we can look into how to improve and see if anything can be done to make it right. If you could please get in touch with us at mail@sendico.com, we’d appreciate the chance to review your case in more detail.
Kind Regards,
Sendico
Good service and well packageing.
13. juni 2025
Svar fra Sendico
Hi There,
Thank you for the kind words! We're happy to hear you were pleased with the service and packaging. If there's anything else we can assist you with in the future, just let us know!
Kind Regards,
Sendico
Product came as expected
Product came as expected, really quick shipping. 10/10. Will buy again.
10. juni 2025
Svar fra Sendico
Hi There,
Thank you so much for the kind words! We're happy to hear your order arrived just as expected and that the shipping was quick. Looking forward to helping you with your next purchase from Japan!
Kind Regards,
Sendico
Received a fake product
Received a fake product, and when asked for refund they refused
17. juni 2025
Svar fra Sendico
Hi There,
We’re very sorry to hear that you ran into trouble with your purchase.
Unfortunately, as a proxy service, we simply help facilitate purchases between buyers and Japanese sellers. Because of this, we cannot offer refunds in cases where the item turns out to be inauthentic, especially when the buyer has already approved the item after our warehouse photo check.
If we were to issue refunds in these situations, we would not be returning the funds you paid to the seller, but instead providing you money from our accounts. As I'm sure you can understand this would not be a sustainable practice as we only charge a 500 yen service fee. This is why we strongly encourage customers to be cautious when selecting sellers and to review the warehouse photos we provide carefully before confirming shipment.
We completely understand how frustrating this kind of experience can be, and we’re here to help however we can. Please feel free to reach out if there’s anything we can do to assist further.
We truly hope you understand.
Kind Regards,
Sendico
Incorrect address and being returned to…
Incorrect address and being returned to sender and if it does get sent again. The package will need to have the import tax payed a second time. I’ve ordered from them before with no problem but this will be the last.
4. juni 2025
Svar fra Sendico
Hi There,
We're really sorry to hear about this situation. Please reach out to our support team either through the on-site chat or via email at mail@sendico.com so we can look into this for you. If the issue was caused by a mistake on our end, you will absolutely be reimbursed.
We’d appreciate the chance to make things right and learn more about what went wrong.
Kind Regards,
Sendico
The best ever shipping protection
The best ever shipping protection. Every single step of the process is clear.
27. mai 2025
Svar fra Sendico
Hi There,
Thank you so much for your kind words! We're thrilled to hear that you appreciated our shipping protection and found every step of the process clear. Your satisfaction means everything to us. 🚚✨
We look forward to assisting you with your next purchase from Japan!
Kind Regards,
Sendico
Everything was great
It was easy to use and everything was clear. Plus, the whole process was quick.
27. mai 2025
Svar fra Sendico
Hi There,
Thank you for your wonderful feedback! We're glad to hear that you found the process easy, clear, and quick — that's exactly what we aim for. 😊
We look forward to helping you again soon!
Kind Regards,
Sendico
Svar fra Sendico
Hi There,
We're happy to hear you found the delivery fast and appreciated the transparency! We believe clear communication is key to a great shopping experience.
Looking forward to assisting you again soon!
Kind Regards,
Sendico
Fast, easy, and responsive.
Fast - From topping up of wallet to purchasing.
Easy - Comprehesive on multiple sites, easy to use and navigate, easy to choose shipping.
Responsive - Request to unblock and services is prompt
23. mai 2025
Svar fra Sendico
Hi There,
Thank you for the great review! We're glad to hear that you found the process fast, easy, and responsive — that's exactly what we aim for. Whether it's topping up your wallet, navigating multiple sites, or getting support, we’re always working to make things smooth and reliable for you.
We appreciate your support and look forward to helping you with your next purchase from Japan! 🇯🇵📦
Kind Regards,
Sendico
amazing company!!
I’ve been using this amazing company for many years now! When I first started shopping for Japanese items, I tried out several different companies to compare them. But I quickly discovered that Sendico consistently offered more affordable shipping rates for the exact same items—that was the first game changer for me!
What surprised me even more was that despite the lower cost, the quality of packaging and shipping was far superior. Every package arrived safely, carefully packed, and handled with genuine attention to detail. From the start, I found myself saving money while receiving a higher standard of service.
Over time, as I continued using Sendico, I realized they’re not just a reliable business—they genuinely care about their customers. Their team goes above and beyond to provide thoughtful, personal touches that you wouldn’t expect! On several occasions, I also received a beautifully crafted origami crane (an orizuru) included in my parcels. It’s a small but deeply meaningful gesture :-)
To me, that simple paper crane has come to symbolize everything about Sendico’s approach: generosity, trustworthiness, and connection to the authentic culture of Japan.
I would 100% recommend Sendico and feel lucky to have found them!!
28. mai 2025
Svar fra Sendico
Hi There,
Thank you so much for this heartfelt and beautifully written review! 🌸 We're incredibly honored to have earned your trust over the years, and it means the world to us to hear how much you value not only our pricing and service quality, but also the care we put into each package.
Knowing that our efforts help build a meaningful connection between you and Japan makes everything we do worthwhile.
Thank you again for your continued support—we’re so lucky to have customers like you! 💌
Kind Regards,
Sendico
Sendico is just great!!
This is a reliable, affordable service to people that want to buy goods from japan. And it gets better with time.
21. mai 2025
Svar fra Sendico
Hi There,
Thank you so much for the glowing review! 🌟 We're truly glad to hear that you've found our service reliable and affordable — and even more so that you've seen it improve over time. We’re always working to make things better for our customers.
Looking forward to helping with your next purchase from Japan!
Kind Regards,
Sendico
I got everything I ordered in good…
I got everything I ordered in good condition thank you so much
20. mai 2025
Svar fra Sendico
Hi There,
Thank you so much for the kind words! 😊 We're thrilled to hear everything arrived in good condition. If you ever need help with your next order or have any special items you're hunting for in Japan, we're here for you.
Kind Regards,
Sendico
I started using Sendico 5 months ago
I started using Sendico 5 months ago. No problem at all. I don't know what happened but, they never answer support questions, shipping questions, or anything about refunds. They used to be the best service for Japanese goods. I think they are the worst now. Absolutely horrible communication and customer support.
27. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sendico
Hi There,
We're really sorry to hear about your recent experience and appreciate you taking the time to share this feedback. It’s genuinely disappointing to know that our support hasn’t met your expectations lately, especially after several months of smooth service.
We’d like to look into what went wrong and make things right. Please contact us directly at mail@sendico.com with your account details or ticket ID so we can personally investigate and assist you further.
Kind Regards,
Sendico
Highly recommended …
I use this company all the time and have done for years. Efficient and hard working with excellent service.
23. mai 2025
Svar fra Sendico
Hi There,
Thank you so much for your continued support over the years! 🙏 We're truly grateful for your kind words and loyalty. It's always our goal to provide efficient, reliable service, and we're glad to hear we've delivered that consistently.
Kind Regards,
Sendico
My Xbox 360 came in with no problem.
This was a great experience. Was a little bit disappointed about the shipping being so high. You had to pay for extra shipping protection etc. but other than that my Xbox 360 came in with no issues. I’ll buy again soon!
14. mai 2025
Svar fra Sendico
Hi There,
Thanks so much for your feedback! We're glad to hear your Xbox 360 arrived safely and that the overall experience was a good one 🎮📦
We understand your concerns about the shipping costs—international shipping (especially with protective options) can add up, but we always aim to offer a variety of methods so customers can choose what works best for their needs and budget.
Looking forward to helping with your next purchase from Japan!
Kind Regards,
Sendico
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.