Logoen til Sendico
Besøk nettstedet

Sendico Anmeldelser 562

•
TrustScore 4.5 av 5

4,4

Onlinemarked
Skriv en anmeldelseBesøk nettstedet
Skriv en anmeldelse

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Sendico is quick with receiving orders from Mercari Japan sellers , and the packing was very well done. Shipping fees are reasonable, but the delivery time could be faster.

Vurdert til 3 av 5 stjerner

Очень долго упаковываете и отправляете посылки. У других посредников процедура упаковки и отправки после оплаты посылки составляет 1 сутки. Непонятно почему делите заказ от одного продавца (магазина)... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've used sendico for multiple years now, I've never had a single issue. Everything is really straight forward and arrives perfectly wrapped and safe. You can pay extra if your unsure and have ite... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had a great experience using Sendico. Box was packaged very well with multiple layers of bubble wrap inside to protect fragile items. Very prompt customer service team as well who will clear any doubt... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Onlinemarked
  2. Import-/eksportselskap
  3. Onlineauksjon
  4. Frakt- og posttjeneste
  5. Traktorforhandler
  6. Dataspillbutikk

Om Sendico

Skrevet av virksomheten

A large warehouse with many shelves containing Sendico parcels with the words over 1 million items sent on the bottom banner

Sendico is a Japanese shopping proxy website where you can buy items from Japanese auction sites (Yahoo Auctions Japan), stores (Amazon JP, Pokemon Center, Nintendo, Uniqlo, Rakuten, Yahoo Shopping) and online flea market sites (Mercari, Rakuma, Surugaya, Nissen).

A large freighter ship sailing through the ocean containing Sendico parcels shipped by international couriers with the words Affordable Fees & Shipping on the bottom banner

After purchase, items can be shipped anywhere in the world using a comprehensive range of shipping services including Fedex, Japan Post, DHL, UPS, at more affordable prices than our competitors thanks to our courier partnerships - shipping with us is even cheaper than shipping it yourself!

Sendico support staff happily smiling at their computer screen while serving customers with the words Human Care - No Robots on the bottom banner

At Sendico, we believe in a human touch, and for that reason all of our support agents are real people. No more sitting through endless robotic replies, just real connections, with real people.

A child reaching into a cardboard box to look at items bought for his Christmas presents which were bought for him on Sendico with a banner with the words Special Moments with Sendico

With great Trustpilot reviews and corporate partnerships such as Mercari, you can rely on us to bring you special items from across the globe for Birthdays, Christmas, and more! By choosing us to shop Japan, you're ensuring peace of mind, every time!

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

562 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Sendico experience

Sendico is quick with receiving orders from Mercari Japan sellers , and the packing was very well done. Shipping fees are reasonable, but the delivery time could be faster.

23. april 2026
Vurdert til 1 av 5 stjerner

Unorganised customer support service

Sendico urgently needs to restructure its customer support operations. As a loyal customer of several years, I have seen the service quality decline rather than improve. Although their stated hours are 9:00–18:00 JST, the reality is a 'one reply per query per day' bottleneck. Even if I respond immediately to their response, I rarely receive a second follow-up until the next business day.
This lack of agility has real consequences for me: I have lost numerous items because price negotiations weren't handled promptly. In several instances, items I intended to buy on stores like Rakuma were snatched up by other proxy services because Sendico failed to execute the purchase in time. Furthermore, the recent refusal to engage in price negotiations—even when sellers are open to them—is disappointing. Sendico should consider a system that allows buyers to negotiate directly with sellers to eliminate these costly delays.

21. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Everything was ok

Everything was ok, whats promised its delivered. Just wish they pack the items better since it will travel half a globe, but rest is ok.

24. mars 2026
Logoen til Sendico

Svar fra Sendico

Hi There,

Thank you for your feedback. We’re glad to hear that everything arrived as promised, but we’re sorry to hear that the packaging didn’t fully meet your expectations.

We take packing very seriously, especially for international shipments, so we’d really appreciate it if you could share more details with us at mail@sendico.com. This will help us review your case and see where we can improve.

Thank you again for your support, and we’ll continue working to provide a better experience.

Kind Regards,
Sendico

Vurdert til 5 av 5 stjerner

Wonderful! Thank you!

The camera is beautiful and exactly as pictured. It works flawlessly. It was packaged safely and shipped promptly.

Thank you!!

22. mars 2026
Logoen til Sendico

Svar fra Sendico

Hi There,

Thank you so much for your lovely review! We’re really happy to hear that your camera arrived safely, works flawlessly, and matched the listing perfectly.

It’s great to know you were satisfied with the packaging and shipping as well. We truly appreciate your support and hope to assist you again soon.

Kind Regards,
Sendico

Vurdert til 5 av 5 stjerner

Always very nice staff

Always very nice staff, very helpful, doing their best to help you out. Very good support team wherever you need something, also great Discord server with up to date information and amazing community.

17. mars 2026
Logoen til Sendico

Svar fra Sendico

Hi There,

Thank you so much for your kind words! We’re really glad to hear that you’ve had such a positive experience with our team and support.

It’s great to know you find our staff helpful and that the Discord community has been a valuable resource as well. We’re lucky to have such an amazing community around us.

We look forward to seeing you again in future!

Kind Regards,
Sendico

Vurdert til 5 av 5 stjerner

Very efficient

24. mars 2026
Logoen til Sendico

Svar fra Sendico

Hi There,

Thank you for your kind feedback! We’re really glad to hear you found our service efficient.

We truly appreciate your support and hope to assist you again soon.

Kind Regards,
Sendico

Vurdert til 5 av 5 stjerner

Great support

Great assistance in time of need

24. februar 2026
Logoen til Sendico

Svar fra Sendico

Hi There,

Thank you for your kind words! We’re really glad we could assist you when you needed it most.

We truly appreciate your support and hope to help you again whenever needed.

Kind Regards,
Sendico

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv