Sendico is quick with receiving orders from Mercari Japan sellers , and the packing was very well done. Shipping fees are reasonable, but the delivery time could be faster.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Очень долго упаковываете и отправляете посылки. У других посредников процедура упаковки и отправки после оплаты посылки составляет 1 сутки. Непонятно почему делите заказ от одного продавца (магазина)... Vis mer
Selskapet har svart
I've used sendico for multiple years now, I've never had a single issue. Everything is really straight forward and arrives perfectly wrapped and safe. You can pay extra if your unsure and have ite... Vis mer
Selskapet har svart
Had a great experience using Sendico. Box was packaged very well with multiple layers of bubble wrap inside to protect fragile items. Very prompt customer service team as well who will clear any doubt... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Onlinemarked
- Import-/eksportselskap
- Onlineauksjon
- Frakt- og posttjeneste
- Traktorforhandler
- Dataspillbutikk
Om Sendico
Skrevet av virksomheten
Sendico is a Japanese shopping proxy website where you can buy items from Japanese auction sites (Yahoo Auctions Japan), stores (Amazon JP, Pokemon Center, Nintendo, Uniqlo, Rakuten, Yahoo Shopping) and online flea market sites (Mercari, Rakuma, Surugaya, Nissen).
After purchase, items can be shipped anywhere in the world using a comprehensive range of shipping services including Fedex, Japan Post, DHL, UPS, at more affordable prices than our competitors thanks to our courier partnerships - shipping with us is even cheaper than shipping it yourself!
At Sendico, we believe in a human touch, and for that reason all of our support agents are real people. No more sitting through endless robotic replies, just real connections, with real people.
With great Trustpilot reviews and corporate partnerships such as Mercari, you can rely on us to bring you special items from across the globe for Birthdays, Christmas, and more! By choosing us to shop Japan, you're ensuring peace of mind, every time!
Kontaktopplysninger
418-1 Hariwara Nakamachi, Toyama,, 931-8431, Toyama Prefecture, Japan
- 076-482-4868
- mail@sendico.com
- sendico.com
4,4
Enestående
563 anmeldelser
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perfect!
I needed an unusual, big size item from YahooJP. All other proxy-services refused to handle that or had insane fees on it.
Sendico staff was very friendly and helpful from the beginning on, they checked if the item is eligible for export and took care of it. Everything worked out perfectly smooth, highly recommend. Fair pricing, great packaging, no hassle.
8. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sendico
Hi There,
Thank you for the amazing feedback! 🌟 We’re so glad we could help you secure the item that you wanted despite the size restraints (we love a challenge!).
We truly appreciate your recommendation, and look forward to seeing you again when you're next looking to tackle another bulky item!
Kind Regards,
Sendico
Best packaging I've ever received
Best packaging I've ever received. They had intentionally flatpacked the cardboard box by item came in and individually bubble wrapped everything. And even included small origami figurines as gifts.
23. juli 2025
Svar fra Sendico
Hi David,
Thank you for the wonderful review! 🌟 We’re so glad you appreciated the care we put into packaging your order and it’s great to hear our little origami friends made you smile too 😊.
We’ll keep working hard to make sure every parcel arrives safe, secure, and with a touch of Sendico charm.
Kind Regards,
Sendico
High quality service after all those…
High quality service after all those years.
Sendico is the place to be, 5 ☆☆☆☆☆ ! 🙏👍🌈
23. juli 2025
Svar fra Sendico
Hi There,
Thank you so much for the continued support over the years! 🌟 We're incredibly happy to hear you've had such a consistently positive experience with us. Your kind words and 5 stars mean the world to our team 🙏👍🌈
Looking forward to helping you discover even more great finds from Japan!
Kind Regards,
Sendico
Services are great but it takes a while
Services are great but it takes a while for them to respond to questions, package items and to deliver them to the post office for shipping
28. juli 2025
Svar fra Sendico
Hi There,
Thank you for your honest feedback and kind words about our service! We're truly sorry to hear that the response and handling times didn’t meet your expectations on this occasion.
While we aim to process everything as quickly as possible, certain peak periods or complex orders may cause some delays. That said, we're always looking for ways to improve, and your comments will be shared with our team to help us do better.
We really appreciate your support and hope to serve you even more smoothly next time!
Kind Regards,
Sendico
Svar fra Sendico
Hi There!
Thank you so much for your wonderful feedback! We’re delighted to hear you’re enjoying our service and truly appreciate your support.
If there’s ever anything more we can do to help, please don’t hesitate to let us know!
Kind Regards,
Sendico
You hold your Promises thanks
You hold your Promises thanks
Not a big fan of the deposit system ( maybe doing something like buyee ) but otherwise you did great ! Item delivered in perfect shape! And reasonable shipping cost
15. juli 2025
Svar fra Sendico
Hi There!
Thank you so much for your feedback and for trusting us with your purchase! We're glad to hear your item arrived in perfect shape and that you were happy with the shipping cost. 😊 We understand the deposit system isn’t everyone’s favourite, but it helps us process orders quickly and smoothly. If you have any suggestions on how we could make it feel easier or clearer, we’d love to hear them!
Kind Regards,
Sendico
Pretty good
Overall sendico is a pretty good service. The only thing I don’t like is that when converting your money,(at least from what I saw) it doesn’t really show you exactly how much money of your own currency it’s taking, it only shows you in yen. You kind of have to rely on an online converter, but you can’t really be sure that’s the exact amount that they’re taking when converting it. Besides that, everything else was amazing.
14. juli 2025
Svar fra Sendico
Hi There!
Thank you very much for sharing your thoughts and for using our service! 😊 Regarding the currency display, we understand how helpful it would be to see exactly how much is being charged in your own currency during the wallet deposit stage, so we've added it to our development queue to be added ASAP!
If you have any other suggestions or questions, please feel free to reach out to us anytime!
Kind Regards,
Sendico
Svar fra Sendico
Hi There!
Thank you very much for your kind words! We're glad to hear you found the website easy to use. If you have any suggestions on how we could make it even better, feel free to share them with us anytime!
Kind Regards,
Sendico
I think the whole process was…
I think the whole process was hassle-free. All required information provided.
17. juli 2025
Svar fra Sendico
Hi There!
Thank you so much for the great feedback! We're glad to hear the whole process felt hassle-free and that you had all the information you needed. If there's anything else you'd like to see added or improved, please let us know anytime!
Kind Regards,
Sendico
Sendico
I have been using Sendico for nearly a year and I am thoroughly impressed by their service. Their communication is exceptional, with prompt and clear responses to all my questions and queries, which makes the entire process stress-free. Moreover, they provided incredibly accurate and timely updates on my orders and shipping status, keeping me informed at every stage from warehouse arrival to dispatch and tracking availability. Overall, their top-tier service, combining great customer support with reliable and efficient logistic options, makes them highly recommended for anyone looking to purchase items from Japan.
17. juli 2025
Svar fra Sendico
Hi There!
Thank you so much for taking the time to share such a detailed and thoughtful review! 🌸 We’re delighted to hear you’ve had such a smooth experience with our service over the past year.
Clear updates, timely communication, and making the process stress-free are exactly what we strive for, so it means a lot to know we’ve been able to deliver that for you.
If there’s ever anything more we can do to help make your future orders even better, don’t hesitate to let us know!
Kind Regards,
Sendico
Print Destination Country Currency Value On Package
Thanks for a very well executed experience.
My request is that you also print the product value in destination country currency on the package, so that our customs are able to apply the correct valuation based on destination country currency.
Regards.
8. juli 2025
Svar fra Sendico
Hi There!
Thank you so much for your thoughtful feedback and for the positive review! 🙏
There are countries where we already declare prices in their native currencies, so please get in touch with us at mail@sendico.com, and we’ll pass your country on as a suggestion on to our team for future consideration.
If there’s anything else we can help with or if you have more ideas to improve our service, please let us know anytime!
Kind Regards,
Sendico
Svar fra Sendico
Hi There!
Thank you so much for your kind words! We're glad to hear your parcel arrived quickly and affordably. Thanks for choosing us, and we hope to assist you again soon!
Kind Regards,
Sendico
Svar fra Sendico
Hi There!
Thank you so much for your review! We're happy to hear that you are had a good experience with us, and hope to see you again in future!
Kind Regards,
Sendico
I'm a long time user of Sendico and am…
I'm a long time user of Sendico and am always delighted by their service. Planning to use them again soon. A++++
10. juli 2025
Svar fra Sendico
Hi There!
Thank you so much for your continued trust and support! 🌟 We're thrilled to hear you’re always delighted with our service, and we can’t wait to help you with your next order soon. A++++ back to you!
Kind Regards,
Sendico
Svar fra Sendico
Hi There!
Thank you so much for your review! We're happy to hear that you are enjoying our service, and hope to see you again in future.
Kind Regards,
Sendico
it was quick
it was quick, easy and painless. Love the product selections and the whole process
1. juli 2025
Svar fra Sendico
Hi There!
Thank you so much for your kind words! 🌸 We're glad to hear you enjoyed the quick and easy process, and that you love the range of products available. We truly appreciate your support!
Kind Regards,
Sendico
Highly recommend Sendico
I've imported loads of Yamaha TRX850 parts with Sendico and never one had an issue.
They've always been amazingly well packed and on average take just over a week to arrive.
8. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sendico
Hi There!
Thank you so much for the kind words and for trusting us with your Yamaha TRX850 parts orders! 🚚🔧
We’re thrilled to hear everything has always arrived safely and quickly. If there’s ever anything more we can do to make your experience even smoother, just let us know.
Kind Regards,
Sendico
Svar fra Sendico
Hi There!
Thank you so much for your feedback! We're glad to hear you find our service easy, reliable, and high quality. 😊 Your support is truly appreciated!
Kind Regards,
Sendico
Several items arrived damaged due to…
Several items arrived damaged due to being tightly crammed into the box without any bubble wrap.
The seller refused to offer any compensation for their poor packaging.
As a long-time customer who has ordered from them for years, I’m truly disappointed.
13. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sendico
Hi There!
Thank you very much for sharing this feedback, and we're truly sorry to hear about the damage to your items. We absolutely want to look into this further for you. Could you please email us at mail@sendico.com with further information?
We value your patronage
Kind Regards,
Sendico
Smooth transaction
Smooth transaction, easy platform to use. Always received items in good condition and packaging.
3. juli 2025
Svar fra Sendico
Hi There!
Thank you very much for your kind words! We're happy to hear you find the platform easy to use and that your items always arrive well packaged and in great condition. 😊 Your support means a lot to us!
Kind Regards,
Sendico
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.