Sendico is quick with receiving orders from Mercari Japan sellers , and the packing was very well done. Shipping fees are reasonable, but the delivery time could be faster.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Очень долго упаковываете и отправляете посылки. У других посредников процедура упаковки и отправки после оплаты посылки составляет 1 сутки. Непонятно почему делите заказ от одного продавца (магазина)... Vis mer
Selskapet har svart
I've used sendico for multiple years now, I've never had a single issue. Everything is really straight forward and arrives perfectly wrapped and safe. You can pay extra if your unsure and have ite... Vis mer
Selskapet har svart
Had a great experience using Sendico. Box was packaged very well with multiple layers of bubble wrap inside to protect fragile items. Very prompt customer service team as well who will clear any doubt... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Onlinemarked
- Import-/eksportselskap
- Onlineauksjon
- Frakt- og posttjeneste
- Traktorforhandler
- Dataspillbutikk
Om Sendico
Skrevet av virksomheten
Sendico is a Japanese shopping proxy website where you can buy items from Japanese auction sites (Yahoo Auctions Japan), stores (Amazon JP, Pokemon Center, Nintendo, Uniqlo, Rakuten, Yahoo Shopping) and online flea market sites (Mercari, Rakuma, Surugaya, Nissen).
After purchase, items can be shipped anywhere in the world using a comprehensive range of shipping services including Fedex, Japan Post, DHL, UPS, at more affordable prices than our competitors thanks to our courier partnerships - shipping with us is even cheaper than shipping it yourself!
At Sendico, we believe in a human touch, and for that reason all of our support agents are real people. No more sitting through endless robotic replies, just real connections, with real people.
With great Trustpilot reviews and corporate partnerships such as Mercari, you can rely on us to bring you special items from across the globe for Birthdays, Christmas, and more! By choosing us to shop Japan, you're ensuring peace of mind, every time!
Kontaktopplysninger
418-1 Hariwara Nakamachi, Toyama,, 931-8431, Toyama Prefecture, Japan
- 076-482-4868
- mail@sendico.com
- sendico.com
4,4
Enestående
562 anmeldelser
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Overall everything is always packed…
Overall everything is always packed really well! Thank you for the shipment
9. september 2025
Svar fra Sendico
HI There,
Thank you for your kind words! We’re glad to know you’re happy with the way we handle your packages. Our team takes great care to ensure everything arrives safely, and are always happy when people notice!
Kind Regards,
Sendico
It's the first time which I've…
It's the first time which I've problems. Is not a common issue
14. oktober 2025
Svar fra Sendico
Hi There,
We’re sorry to hear that you experienced a problem this time, especially since it’s not something you’ve encountered before. Could you please reach out to us at mail@sendico.com or through our on-site support? We’d like to know more about what happened and see how we can help resolve it for you.
Kind Regards,
Sendico
Excellent Service for Rare and Vintage Finds from Japan!
I recently purchased some rare and vintage items from Japan through Sendico, and I’m really satisfied with their service. The entire process — from bidding to delivery in India — was smooth, transparent, and well-handled. The packaging was excellent, and all items arrived safely and exactly as described. Sendico truly makes it easy to buy authentic Japanese collectibles from overseas. Highly recommended for anyone looking for reliable proxy shopping from Japan! 🇯🇵📦🇮🇳
2. oktober 2025
Svar fra Sendico
Hi There,
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your experience purchasing rare and vintage items through Sendico. It’s great to know that the bidding, handling, and delivery to India all went smoothly, and that your items arrived safely and as described.
We truly appreciate your recommendation and look forward to helping you discover even more authentic Japanese collectibles in the future! 🇯🇵✨
Kind Regards,
Sendico
Svar fra Sendico
Hi Nitu,
Thank you for your kind review!
We're happy to hear that you are pleased with our service, and hope to see you again in future!
Kind Regards,
Sendico
They didn't wanna refund me for a…
They didn't wanna refund me for a defect product i rexeived and didnnt even try to treat me like a customer
Terrible
1. oktober 2025
Svar fra Sendico
Hi There,
We’re truly sorry for the inconvenience you experienced. As mentioned in our usage guide and terms & conditions, Sendico operates as a proxy service, meaning we assist in purchasing items from third-party sellers but do not sell the products ourselves. Because of this, we can only help with refunds on defective items when customers order a contents check, which allows us to identify and address issues while items are still in our warehouse.
Unfortunately, once items leave our facility, we’re unable to retrieve funds from the original seller. We kindly ask for your understanding of this policy if you decide to make future purchases through our service.
Kind Regards,
Sendico
The best and most user-friendly place…
The best and most user-friendly place to import all kinds of things from Japan. Very professional, everything goes smoothly and it's well packed, I really recommend!
24. september 2025
Svar fra Sendico
Hi Augusto,
Thank you for your glowing review of our service! We're happy you find us user friendly and professional, and will endeavor to make sure everything continues to go smoothly in future!
Kind Regards,
Sendico
Svar fra Sendico
Dear Shelvin,
Thank you for you kind review of our service.
We're glad you found us easy to use and look forward to seeing you again in the future!
Kind Regards,
Sendico
1st time user
Simple to use, my item was well packaged and easy to track whilst in transit to the UK
I would definitely use Sendico again!
24. september 2025
Svar fra Sendico
Hi Colin,
Thank you for your kind review!
We're happy to hear you had a positive experience using our service & tracking, and that you found our packing satisfactory!
We look forward to serving you again in future!
Kind Regards,
Sendico
Great shopping experience
Great shopping experience, allows me to buy what I want and search for it too.
30. september 2025
Svar fra Sendico
Hi There,
Thank you for your kind review! We're happy that you found it easy to use our service and look forward to serving you again in future.
Kind Regards,
Sendico
Do not buy valuable items with Sendico!
Do not buy valuable items with this service! I bought a watch in working order shipped with Sendico, and even paid for additional checks, packaging and insurance through Japan Post. Unfortunately, the watch was damaged during transport. The damage claim was rejected by Japan Post despite all evidence (damaged packaging etc.). While Sendico's customer service was polite throughout, they could provide no meaningful assistance, leaving me with an additional cost of 500 Euros to fix the damage.
3. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sendico
Hi There,
We’re very sorry to hear about your experience and the trouble you had with your damaged watch. While we can't control the verdicts of couriers, I would like to know more about this case to see if there's anything else we could have done here to help. Could you please contact us at mail@sendico.com so that I can investigate further?
Kind Regards,
Sendico
Svar fra Sendico
Hi Vince,
Thank you again for your kind words and recommendation! We’re thrilled to know you continue to find our service reliable and our team worthy of praise... It really means a lot to us!
We’ll keep doing our best to uphold a high level of service, and hope to see you again soon!
Kind Regards,
Sendico
My first time buying with sendico
My first time buying with sendico. Everything went really well. Will definitely be using again
24. september 2025
Svar fra Sendico
Hi There,
Thank you for choosing Sendico for your first purchase! We’re so glad to hear everything went smoothly and that you’re planning to use our service again. We look forward to helping you with many more successful orders in the future.
Kind Regards,
Sendico
Svar fra Sendico
Hi Rein,
Thank you for taking the time to review our service! We're glad that you find it easy to participate in Japanese auctions on our site, and are interested in what we could have done better to get that 5 star review!
Please email us at mail@sendico.com if you have any ideas for improvement/streamlining that you would like to see in future.
Kind Regards,
Sendico
Svar fra Sendico
Hi Chris,
Thank you for your kind review of our service!
We're happy that you are satisfied with our packaging, and hope to serve you again in the future.
Kind Regards,
Sendico
Excellent services
I've been using Sendico for a long time. They're reliable, fast, with reasonable pricing. I highly recommend their services!
9. september 2025
Svar fra Sendico
Hi There,
Thank you for your kind review!
We're pleased to hear that you would recommend our service to others, and will continue to uphold the same level of service you expect going into the future!
Kind Regards,
Sendico
I had put money in my wallet and when i…
I had put money in my wallet and when i wanted to withdraw they only sent me part of the money and rest was failed due to technical issues and when i had informed them they told they sent it to me whereas i contacted my bank and they told them to retry the transaction as i did not get my money back but they kept on saying that they refunded me and scammed me
9. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sendico
Hi Alan,
Thank you for sharing your concerns. We’d like to clarify that we did in fact process your refund on our end, but unfortunately the intermediary payment provider encountered issues finalizing the transaction. We are already in contact with them and are working toward a resolution so that the remaining funds can be returned to you as soon as possible.
We sincerely apologize for the delay and the frustration it has caused, and we appreciate your patience while we get this matter resolved.
Kind Regards,
Sendico
Svar fra Sendico
Hi Anita,
Thank you for your kind review. We're glad you like our service and hope to see you again soon!
Kind Regards,
Sendico
Immer wieder gerne ☺️
Immer wieder gerne. Bestelle sehr oft Konsolen, Spiele und anderes Merchandising und bin sehr zufrieden.
Alles kommt immer fein säuberlich sicher verpackt an.
21. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sendico
Hallo,
vielen Dank für Ihre nette Rückmeldung! 😊 Es freut uns sehr zu hören, dass Sie regelmäßig Konsolen, Spiele und Merchandising über uns bestellen und mit der sicheren Verpackung zufrieden sind. Wir freuen uns schon, Sie auch in Zukunft wieder unterstützen zu dürfen.
Mit freundlichen Grüßen,
Sendico
Awesome
Awesome ! Everything went well and shipping took a lot less time than I thought! Will be ordering again soon :)
9. september 2025
Svar fra Sendico
Hi There,
Thank you for your review. We're happy to hear that we surprised you with our speedy shipping!
We look forward to your next order, and will help however we can if you have any questions.
Kind Regards,
Sendico
Excellent & reliable service
I love Sendico! The process of purchasing always runs smoothly, and my items are packed securely every single time. Parcels are shipped out quickly and arrive in about two weeks (which is fantastic). The customer support is very nice and helpful. :)
12. september 2025
Svar fra Sendico
Hi There,
Thank you for your kind review of our service! We're glad to hear that you are happy with our packing and overall service, and hope to see you again in future!
Kind Regards,
Sendico
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.