All went smoothly with the tech, a rare experience in the age of technology ! I was informed by email every step of the way. Great communication. I have other accounts with this bank. I have had... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The product is good with a good interest rate. I found registering for online banking less easy than other banks and went round in circles a few times before being successful.
Found Secure Trust Bank via Money Saving Expert website. Very easy to get my Savings account opened and online banking and app up and running. Withdrawals and deposits so quick & easy. I’ve also jus... Vis mer
I am deaf but i found their Customer services exceptional in their helpfulness. I came away from the call completely satisfied which has not been my opinion with other banks
Informasjon om virksomheten
Skrevet av virksomheten
At Secure Trust Bank we provide simple, transparent savings accounts and business finance.
Kontaktopplysninger
Yorke House, Arleston Way, B90 4LH, Solihull, Storbritannia
- 03451 117 092
- securetrustbank.com
4,6
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I liked the ease of setting up the new…
I liked the ease of setting up the new account on line.
I didn’t like that I was not notified my matured account funds had been successfully transferred to the new account.
26. juni 2026
Svar fra Secure Trust Bank PLC
Hello,
We appreciate your feedback regarding the account setup. We understand your concern about not receiving a notification for the fund transfer. We will share this feedback with the relevant team to look into this to ensure this doesn't happen moving forward.
Kind regards,
Sophie
Seamless rollover Cash ISA transfer.
Seamless rollover Cash ISA transfer.
Easy to navigate website. Excellent, prompt communications. Very competitive rates.
30. juni 2026
Very patient and helpful on phone.
23. juni 2026
I am not very expert in using today's…
I am not very expert in using today's technology so always needed help with any transaction I made.Everyone I dealt with was so helpful and made me feel more confident and not the dinosaur I think I am.
26. juni 2026
The questions I asked were answered…
The questions I asked were answered quickly and completely. Very efficient.
30. juni 2026
Helpful with account transfer
30. juni 2026
Very easy company to deal with.
Very easy company to deal with.
They give good competitive rates of interest on their savings range.
26. juni 2026
The person I dealt with was very nice…
The person I dealt with was very nice to talk to and explained clearly all my options.
29. juni 2026
Secure Trust Bank offer good interest rates and are easy to deal with
Secure Trust Bank offers consistently high interest rates on their fixed term savings accounts. They are straight forward to deal with online and I have never needed to phone them about anything.
24. juni 2026
Had some issues about transferring…
Had some issues about transferring existing account into a higher interest one. Daisy the operative went the extra mile to sort everything
30. juni 2026
Great interest rates and easy to use internet banking
Great interest rates and easy to use internet banking system.
30. juni 2026
had no problem at all with secure trust
30. juni 2026
Email contents
All emails regarding opening the account included hundreds of rows of AND HASH x0 at the end of the actual message which stalled my computer each time.
PS Your system won't even let me reproduce the actual characters for 'and' 'hash' here!
30. juni 2026
Svar fra Secure Trust Bank PLC
Hello,
We are very sorry to hear about the technical difficulties you have experienced with our emails and system.
I can see that this has been raised with the relevant team and that a formal complaint has already been raised, and our team is actively investigating this for you
Kind regards,
Gemma
Great interest rates
It’s so easy to open an account on your phone, no complications and the interest rates in savings accounts are top of the list for a trusted Bank
30. juni 2026
Secure trust in deed
Secure trust in deed, extremely friendly and informative staff, thanks to Kadeer in particular.
19. juni 2026
Brilliant customer service
Brilliant customer service at a difficult time for me so their reaction is much appreciated
29. juni 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.