Hampshire Trust Bank (HTB) Anmeldelser 2 463

•

4,4

Bank

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Our application was handled very efficiently. Subsequently I got emails advising that we hadn't made a deposit and this became clear when I access your portal and found that two accounts had been open... Vis mer

Selskapet har svart

I transferred my ISA in and everything worked well. My only small gripe is that all emails are worded for the opening of a new account and not a transfer in. In turn there were no interim updates abou... Vis mer

Selskapet har svart

I opened a savings account on behalf of a charity. The online process was extremely easy to follow, it was straightforward and allowed me to complete the compliance areas quite easily. It was defi... Vis mer

Selskapet har svart

Opened a fixed rate ISA to transfer in previous years depoits. Rate very good and account opening on the website easy to do and very clear. It would have been good to have acknowledgement of the trans... Vis mer

Selskapet har svart

Informasjon om virksomheten

Bank

Skrevet av virksomheten

Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. Our dedicated bridging finance, development finance, specialist mortgages and wholesale finance teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. The bank is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority.

Kontaktopplysninger

80 Fenchurch Street, EC3M 4BY, London, Storbritannia
htb.co.uk

4,4

Enestående

2k anmeldelser

5 stjerner

4 stjerner

3 stjerner

2 stjerner

1 stjerne

Har svart på 97 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

For 1 dag siden

Very simple process for setting up ISA

Very simple process for setting up ISA. Quick response and good communication.

22. mars 2026

For 3 dager siden

Unable to transfer from another ISA provider.

It was impossible to find where to transfer an ISA from another provider which was the reason for my application.

27. mars 2026

Svar fra Hampshire Trust Bank (HTB)

For 1 dag siden

Thank you for taking the time to leave feedback.

We're sorry that you're unhappy with the service received so far.

Please kindly contact us on 020 7862 6222 and we would be happy to help should you wish to go ahead with the transfer.

Hampshire Trust Bank

For 3 dager siden

Easy to open

Easy to open, easy to access once opened.

15. april 2026

Svar fra Hampshire Trust Bank (HTB)

For 2 dager siden

Hi Kate, thank you for taking the time to leave feedback.

We're pleased that you found the application process easy.

Hampshire Trust Bank

For 3 dager siden

Very helpful

Lady extremely helpful on phone

15. april 2026

Svar fra Hampshire Trust Bank (HTB)

For 2 dager siden

Hi Kenneth, thank you for taking the time to leave feedback.

We're pleased that you're happy with the service.

Hampshire Trust Bank

For 3 dager siden

Easy to open new ac0count

Easy to open new ac0count
bit of do to transfer from old account

7. april 2026

Svar fra Hampshire Trust Bank (HTB)

For 2 dager siden

Thank you for taking the time to leave feedback.

We're pleased you found the application easy. We're always keen to improve and have passed your feedback onto the relevant team.

Hampshire Trust Bank

For 3 dager siden

I cancelled a Isa in the correct time…

I cancelled a Isa in the correct time frame and they still took it an still waiting for it to be returned

8. april 2026

Svar fra Hampshire Trust Bank (HTB)

For 1 dager siden

Hi Joanne, thank you for taking the time to leave feedback.

We're sorry that you're unhappy with the service received so far.

We have looked into this and it should now be resolved. We're always keen to improve and have passed your feedback onto the relevant team.

Hampshire Trust Bank

For 3 dager siden

ISA transfer - poor communication methods

Opened an ISA and requested transfer, which I completed the form for.
However, due to the crossover in timing, the existing provider moved my isa into what they called the mature isa.
I advised HTB immediately the new account number via the chat, as there was no other way of telling them this. A week or two later, I get a message from HTB to say there was an issue with the transfer, but no further details. How am I supposed to fix the issue, when I’m not being advised what the issues is???
Basically the customer services is appalling if you want something a little different from their AI chat interface!

31. mars 2026

For 3 dager siden

I asked for matured isa to be…

I asked for matured isa to be transferred to you and you requested a balance of £0.00.
You acknowledged that this was your human error.
I subsequently transferred my account to another provider and closed my account with you.

13. april 2026

Svar fra Hampshire Trust Bank (HTB)

For 2 dager siden

Hi Susan, thank you for taking the time to leave feedback.

We're sorry that you're unhappy with the service received. We're always keen to improve and I have passed on your feedback to the relevant team.

Hampshire Trust Bank

For 4 dager siden

2. april 2026

Svar fra Hampshire Trust Bank (HTB)

For 4 dager siden

Thank you for taking the time to leave feedback.

We're pleased that the application was handled efficiently, we're always keen to improve and have passed your feedback onto the relevant team.

Hampshire Trust Bank

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