I’ve spent 2–3 hours trying to set up screen audio on my MacBook, and it’s been really frustrating. Even after successfully installing everything, the option still doesn’t work at all. I just can’t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the open... Vis mer
ScreenPal's screen recorder is one of the best I've used. Easy, flexible, and built-in editing that makes it simple to create effective training videos. Plus the new AI captions and chapters are huge... Vis mer
I got annoyed with the pop ups so I paid for the deluxe version. The app keeps recognizing me as a free user not giving me the features a paid 48 dollars for. I contacted support and they didn’t get b... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service. Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!
Kontaktopplysninger
P.O. Box 45085, 98145, Seattle, USA
- marketing@screenpal.com
- screenpal.com
3,1
Middels
71 anmeldelser
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Worm alert
this is a horrible worm, after you install the program and lunch it, it simply runs over 20 times utilizing 100% of the available CPU and RAM memory, to the point that you cannot even turn of your PC. it simply feels like a scam
26. juni 2023
Anmeldelse skrevet uten oppfordring
Problem NOT solved
I have been trying to get help for the same problem form these people for going on two weeks. I put in a ticket, I get one email response and then they disappear. There is no way it should be this hard to get help. This has got to be some of the worst customer service I have ever encountered. And I'm not a free member.
1. juni 2022
Anmeldelse skrevet uten oppfordring
Svar fra ScreenPal
Hi Phillip,
Thank you for taking the time to provide feedback. First of all, we are very sorry.
We strive to provide our users with a great experience. It doesn't sound like you were able to get the support that you needed in a timely manner. I've escalated this issue to our head of customer support, and you can also contact him any time at brad@screencast-o-matic.com.
Thank you again for sharing your experience. We want to make sure our team resolves these software issues for you quickly so you can continue to create and share videos with Screencast-O-Matic.
More free features than competitors
Easy screen recorder and video editor with more free features than any competitor. Hosting and sharing videos is really nice too. I was using all their free tools, but then upgraded to get call-to-action buttons on my shared videos. Totally worth it!
19. mai 2022
Anmeldelse skrevet uten oppfordring
Great classroom tool!
I have been using Screencast-O-Matic for some time now as an educator. I use it for everything from quick video feedback or clarifying directions for students to full lessons. I've found it to be very easy to use, with a good range of features for the price. It integrates with our LMS, the editing features are perfect for my needs, and the captioning options make it very easy to create accessible videos for our students.
19. mai 2022
Anmeldelse skrevet uten oppfordring
Easy to use!
I have found the screen recorder to be very easy to use, produces good quality video, and is a great value. I use it often to record, edit, and publish to YouTube. The built-in editor makes it really easy to clean up my audio and add text. They have a library of royalty-free music that’s really easy to use. Overall, a great app!
18. mai 2022
Anmeldelse skrevet uten oppfordring
Easy, intuitive screen recording
Very easy to use! Screen and webcam recording is intuitive, and I like that I can easily edit my recordings in the video editor. Automatic captioning makes it simple to add captions. Super affordable, too!
10. mai 2022
Anmeldelse skrevet uten oppfordring
Stealing your money og you can not…
Stealing your money og you can not delete your own acount and card info. Their have no customer support or way of contacting them.
26. februar 2022
Anmeldelse skrevet uten oppfordring
Svar fra ScreenPal
We're sorry you had a bad experience with your account, and we'd like to help you get this issue resolved. Our customer support team can help you delete your account if you'd like to, or delete your credit card information if that's what you would prefer.
You can email our head of support directly at brad@screencast-o-matic.com for assistance. And you can reach out customer support team here for any other questions you have: screencast-o-matic.com/submit-a-ticket
Thank you for providing this feedback, and we hope we can help you resolve your issues soon.
LYING TO YOU TO GET YOU INSTALL THEIR SOFTWARE
Making people waste their time. They claimed that the software could record even DRM protected videos too, but I had to waste my time downloading, installing & trying it, to find out that it couldn't!
5. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra ScreenPal
We're sorry you had a negative experience with our software, and we'd like to help you resolve this issue if possible. You can reach out to our customer support team for assistance with your recordings here: screencast-o-matic.com/submit-a-ticket
Horrible lying company!!
Horrible lying company!!! I bought their “lifetime” pro version and not only did I always have trouble loading it (it constantly needed updates and would force me to log into the website and even then refuse to open) a few years later they wrote and told me I needed to pay them:
I ALREADY DID!! Why did I have it for three-four years without payment if I had t already bought the lifetime membership!!! She said there was no membership associated with my email then abruptly cancelled my account. I was so freaking mad , if it was worth the time I’d take them to small claims but it’s not, I’m just going to find a better screen recorder that opens better with better features and oooohhhhh I’ll never use this company again
21. juli 2021
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.