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Scentbird Anmeldelser 23 133

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I am just getting back into the perfumes and to have this service where I can purchase a travel size before a big bottle, LOVE IT!!!! I am going into other sites Frederick Malle, Thomson Carter. I w... Vis mer

Vurdert til 5 av 5 stjerner

XCELLENT PRODUCTS. MAGNIFICENT SCENTS THAT CAPTIVATE—IN BOTH AROMA AND ESSENCE. THANK YOU FOR THESE BEAUTIFUL FRAGRANCES, WHOSE SWEETNESS MAKES ONE FALL IN LOVE.

Vurdert til 2 av 5 stjerner

On the first item, I received one perfume and an empty container very confusing just two days ago. I received the second perfume very confusing. I’m still waiting on the third item again I stated I wa... Vis mer

Vurdert til 3 av 5 stjerner

You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Vis mer

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Informasjon om virksomheten

  1. Skjønnhet og velvære

Om Scentbird

Skrevet av virksomheten

About Us

Skrevet av virksomheten

Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.

Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

23k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I honestly regret trying Scentbird

I honestly regret trying Scentbird. The whole appeal is that you’re supposed to get access to designer fragrances, but what I actually received felt like a random, unknown brand I’ve never heard of. It’s misleading at best.

If you’re advertising premium or designer perfumes, that’s exactly what customers expect—not substitutes or lesser-known labels slipped in without clear communication. It just feels like a bait-and-switch.

Customer trust matters, and this experience definitely didn’t live up to the promise. I won’t be renewing.

19. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Scentbird

We’re sorry to hear your experience didn’t meet expectations and understand your disappointment. 💖 Scentbird offers a mix of well-known designer brands, niche houses, and emerging fragrance labels, with each fragrance clearly listed on the site before selection. We never intend to mislead our members. We truly value your feedback, as trust is incredibly important to us. We’re sorry this was not the experience you hoped for, and we appreciate you giving us a try.

Vurdert til 1 av 5 stjerner

Didn’t enjoy this whole perfume…

Didn’t enjoy this whole perfume subscription thing seems like a rip off I’d advice actually buying the actual perfume.

7. april 2026
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Svar fra Scentbird

We’re sorry to hear the subscription wasn’t the right fit for you. 💖 Scentbird is designed for discovering authentic designer fragrances in convenient 8ml sizes without committing to full bottles, but we understand it may not suit everyone’s preferences. We truly appreciate your feedback and the chance to improve.

Vurdert til 1 av 5 stjerner

Didn't get what I ordered

Didn't get what I ordered. No bag, got charged extra $10 for a plastic sleeve

31. mars 2026
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Svar fra Scentbird

We’re sorry to hear your order wasn’t what you expected and understand how frustrating that feels. 💖 The additional $10 charge was likely for the optional monthly case add-on, which is a reusable fragrance case selected separately from the scent vial. Please email us at support@scentbird.com, and we’ll be happy to review the charges and order details with you. 🤗

Vurdert til 1 av 5 stjerner

It was not the one I picked yall…

It was not the one I picked yall disregarded my queue and gave me a scent that was not part of my profile. I threw it in the trash.

10. april 2026
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Svar fra Scentbird

We’re sorry to hear you didn’t receive the scent you expected and understand how frustrating that must have been. 💖 Sometimes, if a selected fragrance becomes unavailable, the next available scent in your queue may be processed instead. If the queue is empty, a Fragrance of the Month may be sent. Please email us at support@scentbird.com, and we’ll be happy to review what happened and help make it right. 🤗

Vurdert til 1 av 5 stjerner

Didn't like the smell

10. april 2026
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Svar fra Scentbird

We’re sorry to hear the scent wasn’t a match for you. 💖 Fragrance preferences are very personal, and not every scent works for everyone. Please feel free to email us at support@scentbird.com if you'd like help choosing something better suited to your taste for your next selection. ✨

Vurdert til 2 av 5 stjerner

I wasted a month on a cologne fragrance…

I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. You have to be understanding to this given we do not get to smell them first, we solely rely on nodes that are given in words. A five star review would be written had there been this option.

17. april 2026
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Svar fra Scentbird

We’re sorry to hear the fragrance wasn’t a match for you and understand your frustration. 💖 Choosing a scent online can be difficult when you’re relying on notes and descriptions alone. We truly appreciate your thoughtful feedback regarding swaps or replacements, and we’ll be sure to share it with our team. In the meantime, you can rate the scents you’ve tried and retake the fragrance quiz in your account to help improve future recommendations and better match your preferences. ✨

Vurdert til 3 av 5 stjerner

You guys charged me almost $30 for a…

You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now you guys are trying to get a little over $30 again for something else and I'm sure that it's for a subscription that is not what I thought I was getting.. I don't want sample sizes because samples are exactly what they should be and that's free, especially being extra small.. You guys need to explain your deals and subscriptions in better detail because when your customers expect one thing you guys send them something else which is an insult..

17. april 2026
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Svar fra Scentbird

We’re sorry to hear about your frustration and understand the confusion. 💖 Scentbird is a monthly subscription service that sends an 8ml/0.27oz travel-size vial each month, not free sample sizes. Each vial contains approximately 120–140 sprays, which is more than a typical sample. Charges may vary depending on your selected plan, taxes, or any add-ons. If you no longer wish to continue, you can cancel in the app under Account ⇢ Manage Subscription ⇢ Cancel Subscription.
Please email us at support@scentbird.com with your account details so we can review the charges and help clarify everything for you. 🤗

Vurdert til 2 av 5 stjerner

I never received my first box they had…

I never received my first box they had to resend it I wasn't happy but they did make sure I got my box

10. april 2026
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Svar fra Scentbird

We’re sorry your first box didn’t arrive as expected, but we’re glad we were able to resend it and make sure you received your order. 💖 We truly appreciate your patience and feedback.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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