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Scentbird Anmeldelser 23 139

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Scentbird is the best thing I’ve ever discovered it has gave me a lot of opportunities to smell perfumes and pick the options I love. and I love how the quiz is so true to you the first quiz I took an... Vis mer

Vurdert til 5 av 5 stjerner

I am just getting back into the perfumes and to have this service where I can purchase a travel size before a big bottle, LOVE IT!!!! I am going into other sites Frederick Malle, Thomson Carter. I w... Vis mer

Vurdert til 2 av 5 stjerner

On the first item, I received one perfume and an empty container very confusing just two days ago. I received the second perfume very confusing. I’m still waiting on the third item again I stated I wa... Vis mer

Vurdert til 2 av 5 stjerner

I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. Y... Vis mer

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Informasjon om virksomheten

  1. Skjønnhet og velvære

Om Scentbird

Skrevet av virksomheten

About Us

Skrevet av virksomheten

Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.

Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

23k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

You guys charged me almost $30 for a…

You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now you guys are trying to get a little over $30 again for something else and I'm sure that it's for a subscription that is not what I thought I was getting.. I don't want sample sizes because samples are exactly what they should be and that's free, especially being extra small.. You guys need to explain your deals and subscriptions in better detail because when your customers expect one thing you guys send them something else which is an insult..

17. april 2026
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Svar fra Scentbird

We’re sorry to hear about your frustration and understand the confusion. 💖 Scentbird is a monthly subscription service that sends an 8ml/0.27oz travel-size vial each month, not free sample sizes. Each vial contains approximately 120–140 sprays, which is more than a typical sample. Charges may vary depending on your selected plan, taxes, or any add-ons. If you no longer wish to continue, you can cancel in the app under Account ⇢ Manage Subscription ⇢ Cancel Subscription.
Please email us at support@scentbird.com with your account details so we can review the charges and help clarify everything for you. 🤗

Vurdert til 2 av 5 stjerner

I never received my first box they had…

I never received my first box they had to resend it I wasn't happy but they did make sure I got my box

10. april 2026
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Svar fra Scentbird

We’re sorry your first box didn’t arrive as expected, but we’re glad we were able to resend it and make sure you received your order. 💖 We truly appreciate your patience and feedback.

Vurdert til 5 av 5 stjerner

Love

Arrived on time and scent was amazing! Definitely recommend and don’t forget the case!

17. april 2026
Vurdert til 3 av 5 stjerner

The sent smells like a old man…

The sent smells like a old man definitely not for me

10. april 2026
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Svar fra Scentbird

We’re sorry to hear the scent wasn’t the right match for you. 💖 Fragrance preferences are very personal, and not every scent suits everyone’s taste. You can rate the scent you received and retake the fragrance quiz in your account to help improve future recommendations. ✨ You’re also welcome to email us at support@scentbird.com if you’d like help choosing something better suited to your preferences.✨🌸

Vurdert til 5 av 5 stjerner

All these new colognes were great to…

All these new colognes were great to get into. The variety is nonstop and they treat their subscribers very fair. They sent me a replacement and it arrived before the email did. Just they had a little more, like Dior savage and JPG

17. april 2026
Vurdert til 3 av 5 stjerner

Everything was great until I realized…

Everything was great until I realized it’s costing me 60$ a month for three I don’t know wich is fine but I went to change my subscription and you can’t do that unless you send a letter in to ask and still have not recieved an answer yet after a week of waiting

10. april 2026
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Svar fra Scentbird

We’re sorry to hear about the frustration. 💖 We understand concerns around pricing and waiting for support. You can manage or change your subscription directly in your account settings, but if you’ve already contacted us and are still waiting, please send us an email support@scentbird.com so we can help review this for you. 🤗

Vurdert til 1 av 5 stjerner

How do I unsubscribe from this so I’m…

How do I unsubscribe from this so I’m not being charged any longer. I’ve received 1 thing from yall yet I’ve been charged twice now

17. april 2026
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Svar fra Scentbird

We’re sorry for the frustration. To stop future charges, you can cancel your subscription in the Scentbird mobile app by going to Account ⇢ Manage Subscription ⇢ Cancel Subscription and following the prompts. Once completed, you’ll receive a confirmation email. 💖 If you’re not using the mobile app or need help, please email us at support@scentbird.com and we’ll be happy to assist you.✨🌸

Vurdert til 1 av 5 stjerner

I didn’t get what I wanted perfume for…

I didn’t get what I wanted perfume for a older person only.

10. april 2026
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Svar fra Scentbird

We’re sorry to hear the fragrance you received wasn’t to your liking. 💖 Scent preferences are very personal, and we understand not every fragrance will be the right match. Please send us a DM or email us at support@scentbird.com, and we’d be happy to help with your queue selections for scents that better match your style. 🤗

Vurdert til 3 av 5 stjerner

Some good some bad

Some good things about the service some bad things about the service

17. april 2026
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Svar fra Scentbird

We’re glad to hear there were some good parts of your experience, and we also appreciate hearing where we can do better. Your input helps us continue improving our service and member experience.✨

Vurdert til 4 av 5 stjerner

The idea of trying new colognes without…

The idea of trying new colognes without having to commit to spending all the money on an expensive one and potentially not enjoying it is awesome it sucks that a lot of the scents are locked behind extra payments though

17. april 2026
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Svar fra Scentbird

Hi there,

We’re really glad you like the idea of trying new scents — that’s exactly what we aim for. We also understand how the additional charges for certain fragrances can feel frustrating.

Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll be happy to walk you through your options and help you get the most out of your subscription! 🧭

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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