Scentbird Anmeldelser 23 125

The ease of fragrance selection and availability was great.

Great scents. Small bottles you can carry in your purse. Enough you can use a few times.

Absolutely terrible experience.
I’ve had to contact customer service multiple times just to cancel my subscription, and I’ve received no response. There’s no clear or easy way to cancel on the website either—it feels intentionally difficult.
To make things worse, my latest order included a scent I never chose. It was automatically added without my approval, and I was notified it’s already processing and shipping—with no option to change or cancel it. That’s incredibly frustrating.
The pricing is also misleading. Most of the good brands require extra fees, so the advertised monthly price only applies if you choose from a very limited selection of lower-tier fragrances. On top of that, the site itself is confusing and hard to navigate, with hidden costs throughout.
Overall, this is a good idea executed very poorly. Between the lack of customer support, forced orders, and misleading pricing, I would not recommend this service to anyone.

My reason for 3 stars were heavily influenced by the shipment time and easy access to product and or service via website or customer service line.

Yes the aesthetics are very pleasing and beautiful overall ,but none of that matters if I don’t have the product to use.

I was very disappointed in the fact that my shipment took almost a month to arrive, which made me question whether or not I actually did order the product. This eternal shipment made me head over to there website and log back into my account and review the confirmation of sale. As I am navigating this site I was confused about how to locate that info aside from searching my emails ,so I clicked on the appropriate tabs only yo get redirected to the Home Screen of the site. Bottom line shipment takes forever and their website needs more love.

Best fragrance selections and fast delivery.

Was a good product. But they don't have a button to unsubscribe. You need to email them to cancel your subscription with over 24 hours notice according to their website. I tried to cancel my subscription 10 days before my order was shipped and they still charged me. Buyer beware. Scammy business practice that tries to make leaving harder

2nd day. They want me to send back unopened package for a refund. Once again. I cancelled my subscription well before they shipped and this is now a gift. I am not sending back anything, especially at my expense. I am hoping they will do right and give me a full refund. But I will update this daily until they do. Still asking me to send back something I never asked to get before they send me my refund back which is illegal.

Day 3. Still no assistance. I have reported this business to the BBB, which has many complaints for this company. It appears that this company is nothing but a scam company that is most likely about to go under. Stay away from this company. It does not care about its customers.

Day 4. No help at all from Scentturd. Initiated a chargeback on my credit card instead.Also removed my card from their recurring payment days after my account was closed. Scammers to the max. Let them go bankrupt. I'm guessing it will be soon. Sorry scent fairies. Case closed.

The fragrance "perfume" is more of a mist and doesn't last very long.

Nice transaction

The current sent is fabulous -Givenchy Gentleman Society. Hits all the right notes. The sent lingers for a very long time it is elegant without over powering

if you are interested in trying high quality perfume this is the place for you. you get a travel size of the perfume that you select.it last about a month of you use it everyday

I love the latest scent delivered to me!

I received my 1st order and they are impossible to use for older people -hard to hold. The scents were yucky - I cancelled supposedly but nope. See I was charged $39.99 again and being sent 3 more. I’ll try these 3 since I’m stuck and see how they work out. But when someone cancels and you were told it has been done DO NOT keep charging and sending shit

I have contacted Scentbird several times to cancel a subscription that I never signed up for they ignored me,I am out of pocket by £104-23 as although they keep sending me obnoxious items that I have never opened I believe they are scammers and give fake re

As os today i still have not received 1 item. I got robbed

I like them very much. They're perfumes are very nice.

Understood the problem and fixed it promptly!

The smells are wonderful and they are just in time every time.

I honestly regret trying Scentbird. The whole appeal is that you’re supposed to get access to designer fragrances, but what I actually received felt like a random, unknown brand I’ve never heard of. It’s misleading at best.

If you’re advertising premium or designer perfumes, that’s exactly what customers expect—not substitutes or lesser-known labels slipped in without clear communication. It just feels like a bait-and-switch.

Customer trust matters, and this experience definitely didn’t live up to the promise. I won’t be renewing.

Affordable great selection

I have been truly satisfied with beautiful choices you have sent to me I'm going to enjoy continuing business with you