مافيه اي معلومات عن بيانات حجز الغرفة اطلاقا مما جعلني اشعر بالخداع عند وصول الايميل وعرفت وقتها اسم الغرفة وايضا بعد الحجز وعند الالغاء توجد رسوم لماذا! هذا نوع من الاستغلال للعميل لانني حرفيا مس... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
تجربتي كانت سيئة جدًا وغير متوقعة طلبت حجز فندق 4 نجوم وتم حجز مكان لي كأنه موتيل قذر و رائحته سيئة جدًا وغير نظيف بالإضافة لانعدام الأمن بطاقة دخول الغرفة تفتح سائر غرف الفندق وتم وعدي بعد قضاء الليل... Vis mer
Selskapet har svart
Thank you for the offers, and for the easy platform. It would be better if I could search for specific hotels and select some for direct comparison. This alone made me go back and forth about 6 to 8 t... Vis mer
Selskapet har svart
تجربة مميزة بكل معنى الكلمة. منذ اللحظة الأولى كان التعامل احترافيًا وواضحًا، مع حرص حقيقي على تقديم خدمة راقية تُشعرك بالثقة والاهتمام. سرعة الاستجابة، دقة التنفيذ، والالتزام بالتفاصيل تعكس مستوى عال... Vis mer
Selskapet har svart
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
the call center is not answering
the call center is not answering, I was trying for thr past 3 days. moreover, there are no sufficient info in the booking confirmation
11. september 2026
Svar fra Saudia Holidays
Hello Faris,
We have reviewed your comment and thank you for taking the time to share your feedback.
Please be assured that your comments have been immediately forwarded to the appropriate department.
To explain the situation in detail and discuss your case with you in person, we will contact you directly by phone.
Thank you again for your trust, and we look forward to hearing from you soon.
Best regards,
Maxime
Great experience
Update: After my initial experience, the customer relations team contacted me and handled my request very well. They approved the change to my return flight for a reasonable fee, and I really appreciate their quick response and assistance.
Thank you, especially to Latifa, for taking care of my request and providing a good solution.
11. september 2026
Svar fra Saudia Holidays
Hello Reem,
Thank you so much for your wonderful feedback. We are thrilled to hear that our customer relations team—and especially Latifa—was able to assist you quickly and find a great solution for your flight change.
We truly appreciate your kind words and are always here to help. Have a fantastic trip!
Best regards
Nabyl
They saw my review and made necessary…
They saw my review and made necessary actions to have my concerns answered and were willing to help. For that, I changed my review to a full 5 stars
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Saudia Holidays
Dear Saud,
Thank you very much for updating your review after speaking with our service team. We are glad we could help, and we remain at your disposal should you have any further questions.
Regards
Léa
Svar fra Saudia Holidays
Hello Rayan,
Thank you for taking the time to post a review of our travel offers!
We are delighted that your first experience met your expectations. We remain at your disposal for any requests to ensure your trip is perfectly planned.
Wishing you a wonderful day.
Best regards,
Nabyl
الخصم خرافي مرة
الخصم مرة خرافي والخيارات متنوعة وجميلة والموقع سهل الاستخدام والحجز
14. september 2026
Svar fra Saudia Holidays
أهلاً بك يا ألاﺀ!
شكراً جزيلاً لك على كلماتك الطيبة وتقييمك الرائع، يسعدنا جداً أن العروض والخيارات نالت إعجابك وأن تجربة الحجز كانت سهلة ومريحة بالنسبة لك. نتطلع دائماً لخدمتك ومرافقتك في رحلاتك القادمة!
نبيل
Thank you for the offers
Thank you for the offers, and for the easy platform. It would be better if I could search for specific hotels and select some for direct comparison. This alone made me go back and forth about 6 to 8 times and make screenshots and note down some key offers. Also, it would make sense if all documents shared via email to be received in a pack via WhatsApp + important emergency contacts. Thank you again.
13. september 2026
Svar fra Saudia Holidays
Dear Yazeed
Thank you for your feedback and kind words about our platform!
We completely understand how tedious it must have been to take screenshots and notes just to compare options. Introducing a direct hotel search and side-by-side comparison feature is a great suggestion, and we are passing it directly to our product team to help improve the experience.
We also love your idea of sending all booking documents as a single WhatsApp package along with key emergency contacts. Making your travel details easy to access on the go is a top priority for us.
Thank you again for taking the time to share these valuable insights with us!
Please let us know if you need any information from us,
Léa
Svar fra Saudia Holidays
عزيزي محمد،
شكراً جزيلاً لك على كلامك اللطيف! يسعدنا جداً أن خدماتنا قد حازت على رضاك الكامل، وإنه لمن دواعي سرورنا دائماً تقديم الدعم لك.
لا تتردد في التواصل معنا إذا كان لديك أي استفسار أو إذا كان بإمكاننا مساعدتك في أي شيء آخر. أتمنى لك يوماً رائعاً!
مع خالص التحيات،
ليا
Svar fra Saudia Holidays
Dear Amal,
Than you for taking the time to share this nice feedback with us.
Léa
Svar fra Saudia Holidays
Hello Mansour,
Thank you for your positive feedback regarding the ease and speed of your reservation.
However, we noticed that you gave us a rating of 1 out of 5, which does not seem to reflect your comments.
Therefore, we will contact you directly by phone to discuss your case in person.
Thank you again for your trust, and we look forward to hearing from you soon.
Best regards,
Maxime
Svar fra Saudia Holidays
Hello Jehad,
Thank you very much for your positive review!
Your feedback encourages us to maintain our quality standards. We appreciate your constructive comments and hope to assist you again with your future adventures.
We wish you a pleasant day.
Best regards,
Nabyl
I can’t fill the passenger information…
I can’t fill the passenger information like the passport and passenger name and phone numbers.
I can’t upgrade my flight by using miles only by cash are available.
No one helped my from saudia air line or Saudia Holidays.
8. september 2026
Svar fra Saudia Holidays
Hello Ibrahim,
We have taken note of your comment and would like to thank you for taking the time to share your feedback.
Please rest assured that your comments have been passed on to the relevant department straight away.
Our team will contact you via your customer account to assist you with the issues you have encountered and to follow up on your enquiry.
Kind regards,
Audrey
رايعة رايعة رائعة جدااااااااا
1. september 2026
Svar fra Saudia Holidays
أهلاً بكِ بدرية،
شكراً جزيلاً لكِ على كلماتك الرائعة! يسعدنا جداً أن الخدمة نالت إعجابك، ونتطلع دائماً لتقديم الأفضل لكِ.
نبيل
خدمة عملاء وتعامل سيء لا يليق باسم…
خدمة عملاء وتعامل سيء لا يليق باسم السعوديه ولا تم التجاوب معي والمماطه رغبت في تعديل الحجز ولم يتم التعامل معي باي احترافيه او فيه اي وضوح وسهولة تجاوب
5. september 2026
Svar fra Saudia Holidays
مرحباً محمد،
نحيطكم علماً بأننا تلقينا تعليقكم، ونأسف لأن معالجة طلب التعديل الخاص بكم لم تلبِّ توقعاتكم.
لقد قمنا بالفعل بإحالة تعليقكم إلى القسم المعني ليتم فحص الأمر بكل العناية والاهتمام اللازمين.
سيتواصل معكم فريقنا قريباً عبر "مساحة العميل" الخاصة بكم لمناقشة تفاصيل تجربتكم.
مع أطيب التحيات،
أودري
Svar fra Saudia Holidays
Dear Hussam
Thank you for your feedback. We're sorry to hear the website felt a little slow — we're actively working on improving its performance and your comment helps us prioritise this. We've passed it on to our technical team.
Thank you for taking the time to share this with us.
Léa
السلام عليكم ورحمة الله وبركاته
السلام عليكم ورحمة الله وبركاته
لماذا الحجز مايكوون عن طريق النقاط
4. september 2026
Svar fra Saudia Holidays
عامر،
نود أن نشكرك على وقتك في مشاركة هذا التعقيب معنا. سيتواصل معك فريقنا هاتفياً لتوضيح هذه النقطة.
نحن تحت تصرفك لأي استفسار آخر.
مع أطيب التحيات،
ليا
Suggestions
1. This holiday concept is fantastic.
The partnering hotels should keep the advertised rates stable or fixed within a given window, instead of waiting till point of checkout or payment before announcing increase in rates supposedly due to high demand.
2. Saudia should consider modifying this holiday concept to accomodate interested customers flying from other countries/continents, instead of limiting the take-off from only Jeddah and Riyadh.
3. Generally, Saudia should consider opening Jedda - Abuja(Nigeria) - Jedda route.
5. september 2026
Svar fra Saudia Holidays
Dear Musa,
Thank you very much for this detailed feedback and for these constructive suggestions — we've passed them along to the relevant teams.
Regarding the rates shown by our partner hotels, we understand your frustration: a price change between booking and checkout is never a good experience.
As for expanding departure points beyond Jeddah and Riyadh, as well as opening a Jeddah - Abuja route, these are interesting ideas that we're sharing with our network and development teams, who are always listening to the needs of our international customers.
We remain at your disposal,
Regards
Léa
Easy plan with tremendous destinations
Thank you to make my vacation planning as easy as possible
1. september 2026
Svar fra Saudia Holidays
Dear Saleh,
Thank you very much for taking the time to share your feedback and for leaving us such a wonderful review. We are delighted to hear about your positive experience with our service.
Please feel free to reach out if you have any questions or need further assistance.
Best regards,
Léa
Svar fra Saudia Holidays
مرحباً حامد،
نشكرك جزيل الشكر على تقييمك الرائع! يسعدنا جداً أن الخدمة نالت إعجابكم وكانت مناسبة لعائلتكم.
نتمنى لكم رحلات سعيدة دائماً، ونبقى في خدمتكم في أي وقت!
Léa
Unfortunately the hotel you reserved…
Unfortunately the hotel you reserved send me email requesting extra money charge while I fully paid all expenses to Saudi Holidays
For your information and further action to solve the problem before arrive to the Hotle
Thank you.
29. august 2026
Svar fra Saudia Holidays
Hello Ahmad,
We have taken note of your comment and thank you for taking the time to share your concerns with us.
Please be assured that your feedback has been forwarded to the relevant department. We also confirm that a response regarding your request has been provided via your customer account.
We invite you to check your customer area for further details.
Kind regards,
Audrey
The best travel promotions
I like the promotion prices, usually this bundle is perfect and Saudi airlines is my favorite, however the website is very slow, when I choose one hotel then go back to the map it returns me to the beginning not the same area I was checking, cancelation or modification policy not mentioned and not clear I didn't get it when I make the booking or after I received the receipt, payment method can't remove for security purpose I tried so many times with no success, can't add passport details which is affecting flight boarding process through online, no multi-city choices.
29. august 2026
Svar fra Saudia Holidays
Bonjour Ahmed,
Thank you so much for your kind words about our promotional prices, bundled offers, and your preference for Saudia as your airline of choice. We truly appreciate your loyalty.
At the same time, we sincerely apologize for the frustrations you experienced across our platform. Your feedback regarding the website performance, map navigation resetting, and the lack of clarity around cancellation policies is invaluable. We also acknowledge your important points concerning payment method security, passport details management for online boarding, and the current absence of multi-city search options.
Please be assured that we are actively sharing these technical pain points with our digital and product development teams to improve your user experience moving forward. If you need any immediate assistance with your current booking or passport details, please feel free to reach out to us directly.
Thank you again for helping us improve.
Best regards.
Nabyl
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.