Booking experience good. Engineer arrived on time, and was very efficient with his work. He was patient and helped us to set up our App and phones and our mesh link box. He was polite and informative.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The installation was excellent. Dean was professional, efficient and thoughtful throughout. Even though it was a tricky spot, he found the optimal place for the dish to ensure the best performance. He... Vis mer
The two engineers, Matt and Mark, were extremely professional and connected my Starlink with thorough knowledge of their product. The work was carried out very tidily and quickly and I can thoroug... Vis mer
Two guys came out did an amazing job, talked me through everything. Even took their shoes off before entering my home without being asked, little thing but honestly 5* service.
Informasjon om virksomheten
Skrevet av virksomheten
Satworks are a UK installation partner for LEO Satellite applications. Satworks delver installation in both the residential and commercial sector.
Kontaktopplysninger
GB, GB, GB, Storbritannia
- 01204 204304
- installs@sat-works.com
- sat-works.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Speedy booking, great service
Speedy booking, great service on installation day. Knowledgeable installer
Able to adapt installation in a…
Able to adapt installation in a conservation area if only a temporary one, until a proper mounting site is found and with new fixings. Temp site is 99.26% coverage but pre guidance indicates this might not work but is vulnerable to animal interference, cats foxes etc.
From start to finish it was an…
From start to finish it was an excellent service Peter arrived on time and discussed best place to fit he was polite he was very knowledgeable also left the place very clean ⭐️⭐️⭐️⭐️⭐️
communication was very good
communication was very good, Jason the engineer was very helpful friendly and very informative. Would highly recommend
How an installation should be!
Initial date for installation did not suit us, and it was simple, quick and easy to amend it to a mutually convenient day. We received a call a few days prior to reconfirm. On the day of installation the engineer arrived promptly and our concerns about installation to a 200 year old cottage were quickly elevated. The engineer was local and experienced with this type of property. He was very knowledgeable, friendly, patient and extremely helpful. The installation did not take long at all. We very much appreciated the support given with the App and ensuring we were fully up and running before leaving. Excellent service, thank you.
A tale of two parts
It is a tale of two parts - Firstly sheduling and communication - very poor (Informed of install only 45 minutes before engineer arrival time).
I needed an urgent install, so went along with it - but communication with install team was very poor. Sat-works are, I believe, the sole UK handler for Satlink Installations - with no rivals!
If I had to purchse again, I would opt for no included installation and arange my own locally.
The physical installation (carried out by a local firm) was great - very helpful, friendly, and suggestive of a good location - oh and very tidy!
Thank you to Aerial Dave of Chichester!
Update, following response below.
I Called this Review, "A tale of two parts"
Their response is incorrect.
Firstly, the Starling tracking link was incorrect and I sent them the correct link.
Secondly, I informed them of delivery
Next, I informed them of my cutoff date from my old supplier "EE"
I then got an e-mail, stating that install info had been passed to installation team and that they hoped to give me a priority.
In the mean time we rigged the Skylink receiver on my shed roof, to enable access to the internet.
We heard no more until at 8:30 on installation date (immediately following the bank holiday) and then from the local installer.
I am grateful regarding a quick install. I object to the response to my review.
The truth is that I was left hanging with no updates.
This is especially true as I kept them informed - of both incorrect Skylink tracking link and of actual arrival of the equipment.
I am pleased that this was to be raised internally, but very disappointed that they have not checked the detail.
Their overall communication was very, very poor
This is my personal opinion and it will remain unchanged.

Svar fra sat-works.com
First class
Excellent service all round.
Person who installed our starlink was friendly, courteous and was professional at all times.
Was always kept updated with emails. Everything was explain about starlink .
Totally happy with everything
Great installation
Clear communication, all queries answered. Installation speedy and without complication. Great installation team.
Courteous
Courteous. Knowledgeable and efficient service
Lovely team that are professional
Lovely team that are professional, do nice clean work and are friendly to deal with. They didn't leave any mess behind them (which is great) and were quick about getting the job done too.
Excellent engineer & Company
Excellent engineer, excellent knowledge and perfect installation skills, also had a nice chat whilst he was here to. I would highly recommend using this company, always kept us updated with the instal schedule, perfect all round!
Excellent service fitted with out any…
Excellent service fitted with out any problems neat and tidey friendly would recommend to any one 5* service
Great communicaton updating on product…
Great communicaton updating on product delivery,installation and engineer visit. The engineer completed the installation efficiently and ensured all working correctly and explained how to use it. Now we have the best signal ever!!!
PW Ariels Excellent service
PW Ariel's arrived bang on time. Installation was excellent, tidy and non disruptive. An excellent all round service. Thank you
Brilliant to deal with fully informed…
Brilliant to deal with fully informed at all stages from ordering to installation
Efficient installation
The installation done by Craig was straightforward and professionally carried out. Mounted on the gable end of the house and presented where I wanted it within the property. All cables neatly installed. Speeds tested excellent as soon as Iive. Very happy.
The installation went without hiccup
The installation went without hiccup. Patrick recommended the best place for the installation how it would work. The whole job took less than 2 hours (he even cleaned up after himself). Would definitely recommend
Awesome service
The lads that fitted it were so resourceful, made it happen quickly and we are very happy. Very professional and still managed to have a chat and a laugh, up the Bolton Wanderers 💯
Communication & Installation
Communication from the start was excellent ,arrived at the appointed time ,Engineers were polite ,informative ,tidied up after themselves and instillation was carried out efficiently . Would recommend the service highly .
James the engineer did a brilliant job
James the engineer did a brilliant job. He arrived on time, installed the dish at our preferred location and then helped us set up the system. No rush, no pressure, just great customer service, thank you.
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