sat-works.com Anmeldelser 

751
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Booking experience good. Engineer arrived on time, and was very efficient with his work. He was patient and helped us to set up our App and phones and our mesh link box. He was polite and informative.... Vis mer

Vurdert til 5 av 5 stjerner

The installation was excellent. Dean was professional, efficient and thoughtful throughout. Even though it was a tricky spot, he found the optimal place for the dish to ensure the best performance. He... Vis mer

Vurdert til 5 av 5 stjerner

The two engineers, Matt and Mark, were extremely professional and connected my Starlink with thorough knowledge of their product. The work was carried out very tidily and quickly and I can thoroug... Vis mer

Vurdert til 5 av 5 stjerner

Two guys came out did an amazing job, talked me through everything. Even took their shoes off before entering my home without being asked, little thing but honestly 5* service.

Informasjon om virksomheten

  1. Teleselskap

Skrevet av virksomheten

Satworks are a UK installation partner for LEO Satellite applications. Satworks delver installation in both the residential and commercial sector.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

751 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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4,9

Alle anmeldelser

(751)

470 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Able to adapt installation in a…

Able to adapt installation in a conservation area if only a temporary one, until a proper mounting site is found and with new fixings. Temp site is 99.26% coverage but pre guidance indicates this might not work but is vulnerable to animal interference, cats foxes etc.

2. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

From start to finish it was an…

From start to finish it was an excellent service Peter arrived on time and discussed best place to fit he was polite he was very knowledgeable also left the place very clean ⭐️⭐️⭐️⭐️⭐️

2. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

How an installation should be!

Initial date for installation did not suit us, and it was simple, quick and easy to amend it to a mutually convenient day. We received a call a few days prior to reconfirm. On the day of installation the engineer arrived promptly and our concerns about installation to a 200 year old cottage were quickly elevated. The engineer was local and experienced with this type of property. He was very knowledgeable, friendly, patient and extremely helpful. The installation did not take long at all. We very much appreciated the support given with the App and ensuring we were fully up and running before leaving. Excellent service, thank you.

2. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

A tale of two parts

It is a tale of two parts - Firstly sheduling and communication - very poor (Informed of install only 45 minutes before engineer arrival time).
I needed an urgent install, so went along with it - but communication with install team was very poor. Sat-works are, I believe, the sole UK handler for Satlink Installations - with no rivals!
If I had to purchse again, I would opt for no included installation and arange my own locally.
The physical installation (carried out by a local firm) was great - very helpful, friendly, and suggestive of a good location - oh and very tidy!
Thank you to Aerial Dave of Chichester!
Update, following response below.
I Called this Review, "A tale of two parts"
Their response is incorrect.
Firstly, the Starling tracking link was incorrect and I sent them the correct link.
Secondly, I informed them of delivery
Next, I informed them of my cutoff date from my old supplier "EE"
I then got an e-mail, stating that install info had been passed to installation team and that they hoped to give me a priority.
In the mean time we rigged the Skylink receiver on my shed roof, to enable access to the internet.
We heard no more until at 8:30 on installation date (immediately following the bank holiday) and then from the local installer.
I am grateful regarding a quick install. I object to the response to my review.
The truth is that I was left hanging with no updates.
This is especially true as I kept them informed - of both incorrect Skylink tracking link and of actual arrival of the equipment.
I am pleased that this was to be raised internally, but very disappointed that they have not checked the detail.
Their overall communication was very, very poor
This is my personal opinion and it will remain unchanged.

1. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til sat-works.com

Svar fra sat-works.com

We’re sorry if there was any breakdown in communication. From the information available, you requested an installation date eight days after we received your installation request, and we scheduled and completed the work on the date requested.

The 45-minute arrival notification is sent directly by the attending engineer. We can also see that no tracking information or delivery date was provided for your equipment, so we would not normally arrange an installation until we knew the kit had arrived on site.

That said, we have raised this internally to understand whether we could have communicated more clearly or handled any part of the process better. We’re pleased that you are now up and running, and we hope you enjoy your new broadband service.

Vurdert til 5 av 5 stjerner

First class

Excellent service all round.
Person who installed our starlink was friendly, courteous and was professional at all times.
Was always kept updated with emails. Everything was explain about starlink .
Totally happy with everything

1. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great installation

Clear communication, all queries answered. Installation speedy and without complication. Great installation team.

31. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lovely team that are professional

Lovely team that are professional, do nice clean work and are friendly to deal with. They didn't leave any mess behind them (which is great) and were quick about getting the job done too.

28. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent engineer & Company

Excellent engineer, excellent knowledge and perfect installation skills, also had a nice chat whilst he was here to. I would highly recommend using this company, always kept us updated with the instal schedule, perfect all round!

28. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great communicaton updating on product…

Great communicaton updating on product delivery,installation and engineer visit. The engineer completed the installation efficiently and ensured all working correctly and explained how to use it. Now we have the best signal ever!!!

29. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Efficient installation

The installation done by Craig was straightforward and professionally carried out. Mounted on the gable end of the house and presented where I wanted it within the property. All cables neatly installed. Speeds tested excellent as soon as Iive. Very happy.

28. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The installation went without hiccup

The installation went without hiccup. Patrick recommended the best place for the installation how it would work. The whole job took less than 2 hours (he even cleaned up after himself). Would definitely recommend

28. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome service

The lads that fitted it were so resourceful, made it happen quickly and we are very happy. Very professional and still managed to have a chat and a laugh, up the Bolton Wanderers 💯

28. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Communication & Installation

Communication from the start was excellent ,arrived at the appointed time ,Engineers were polite ,informative ,tidied up after themselves and instillation was carried out efficiently . Would recommend the service highly .

27. august 2026
Anmeldelse skrevet uten oppfordring

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