Sanyipace Anmeldelser 

I purchased a SANYIPACE sewer camera for my plumbing company, Plumblink Plumbing Inc., and recently experienced an issue where the camera housing came completely off during use on an important job site.

I contacted SANYIPACE support and was very impressed with their response. They replied quickly, reviewed the photos I sent, immediately identified the issue, and offered to send a replacement cable and camera head at no cost. Throughout the process, their communication was professional, courteous, and focused on making sure the problem was fully resolved.

While equipment issues can happen with any manufacturer, what truly matters is how a company stands behind its products. SANYIPACE has demonstrated excellent after-sales service, honored their warranty without hesitation, and treated us with respect and professionalism.

A special thank you to Aimee from customer service for the prompt assistance and commitment to customer satisfaction.

Based on my experience with their support team, I would confidently recommend SANYIPACE to other plumbing professionals looking for a company that stands behind its products.

- Plumblink Plumbing Inc.
Langley, British Columbia, Canada

My coupon didn't work on my order...
My warranty didn't work...
Thank you

I am happy that I always got a response when I had questions. Even though it wasn't right away next day a response always came in. The tracking wasn't always up to date, and shipment was done without me knowing which wasn't the best. Although all in all was a great experience.

Sanyipace has been very prompt with any questions we have regarding the camera display. We are pleased with the customer service and quality.

Great system for the price.

I just received my Sanyipace sewer camera with 9-inch screen. The unit feels very sturdy and durable, the screen is bright and clear, and the image from the camera on it is high quality. The recording, playback, and distance meter features are very useful as well. I look forward to trying it out.

Communicating with customer service about my situation and particular needs was also a good experience. They were very responsive, flexible, and helpful in meeting my needs — in a way that goes above and beyond most other companies I've encountered.

Thank you Sanyipace!

Great customer service. The team was friendly, helpful, and easy to work with. Overall, a very positive experience.

I have had this camera for a little over a year. It worked great every time. When I did gave an issue, the wonderful staff went above and beyond to help. They now have customer for life.

Sanyipace offers exceptional products, particularly within their sewer camera division, complemented by outstanding customer service and a commitment to honoring warranties. We highly recommend Sanyipace for those seeking cost-effective solutions without compromising on product quality.

Smooth purchase, quick delivery. Replacement parts available with quick turn around, which what really drove us to this product!

Great product and fast shipping. It works well for my needs as a residential and commercial plumber.

Great image on screen and first time using the locater was very simple and located sewer pipe immediately and was precise.

this a good camera. We have already founf two leaks and it has saved us a ton of money

dont even bother this camera has one nice feature and that is it can self level
the locate is trash and was off by 5 foot
fails to make it all the way around the bends of multiple 90s

I've used a Sanyipace sewer camera on home inspections for over 2 years and it has been great! I just purchased additional equipment and plan to stick with this brand. Customer service has been consistently responsive and helpful as well.

Le service a la clientèle est impéquable.
Nous avons endommagé un poussoir de camera, j'ai envoyer un e-mail le samedi soir pour leur expliqué notre bris et Lundi matin j'avais un e-mail dans moi boite de réception pour me dire que la pièce était déjà envoyé et cela sans frais. C'est le meilleur service et la meilleur garantie que je n'ai jamais eu.
Merci Sanyipace pour l'excellent service!

I’ve been using a SANYIPACE sewer camera and have been really impressed with it. The camera works well, produces clear, high-quality images, and is very affordable—easily more than half the price of some of the higher-end competitor cameras.
A lot of people say you need to spend top dollar to get good customer service and access to replacement parts, but that hasn’t been my experience. I had an issue with my unit, reached out, and they immediately sent out the part I needed. It was easy to install, and my camera was back up and running quickly.
Overall, it’s a solid, reliable camera at a great price, backed by responsive customer service. Definitely a great option if you want quality without overspending.

I bought this Sanyipace camera with locator, it helps me to locate the sewer pipe for ADU construction perfectly accurate. Save me lots of time to break the right sanitary pipe's location

I have been a master plumber for over 20 years and been in business for myself for most of that. My company has purchased around four cameras from Sanyipace. We have been happy with all of them. We do you work them very hard! Their customer service and warranty is exceptional! I think these cameras are great products for the money! We figure it typically takes one to two jobs to make our money back on one of these cameras. Great investment and a must have tool for any service plumber!

Was average ! Very Speedy on parts for machine, not so much, on ordering a new machine. Took forever to get.