Santafixie Anmeldelser 

I’m very happy with my dealings with Santafixie. Very competitive pricing and good quality products. I shall definitely be buying again and will recommend to my cycling friends. 5*****

A good range of stock at a good price. No problem with shipping to the uk and all within time frames quoted and with regular updates. I would purchase from Santafixie again.

Bought a cycling shirt for my son he was really happy with the gift

The negative reviews here are correct, I should have listened.
Ordered a wheelset 3 weeks ago, no delivery date confirmed even after asking, i just seem to get this response;

I will contact our team, as soon as I have a response I will let you know

Have a nice day,
Kind regards,

advertised speedy delivery time 3-4 working days at additional cost of £7.99. it took 12 working days. So surprise Bday present ordered in time, was delivered far too late!!very poor communication thruout the . late replies to email complaints, and not aswering to the actual questions. at very last someone more sensible wrote semi decent email with apologies and refunded the cost of delivery. however after first time ordering from this company, having such experience, very doubtely I will use them again. sorry Santafixie

I still have not received the item I ordered, my emails have been ignored. I doubt I will receive what I ordered and therefore I’ve have been ripped off.

Excellent service with great communication.

Part received not suitable so arranged a return. Company claimed to have never received item. Returns are at your expense, too expensive for tracking a parcel to Barcelona.

Bike chain came quickly and with no issues! It also came with some cool stickers which I’ve put on my bike!

Ordered a wheel over three weeks ago still no wheel customer service not help full at all I have lost a customer over this don’t order from this company

Fab looking set of wheels little heavy but great quality for the price

The company is fine. Good communication and service. The product was bought as a replacement for exactly the same T shirt but on delivery I have found the sizing has changed. Probably due to a change in manufacturer since my last time buying this T-shirt. The new T-shirt is too big for me.
Unfortunately the process for returns and replacement is too expensive so I will live with an oversized T-shirt
(Apparently that’s trendy 😂)

I give 4 stars only because of the long wait, although knowing the handle bar was from overseas. Wanted one the same as the previous bent one, but this was the closest, although a little taller. Just pleased to have found what I required, and this web site had it.

UK customer. I ordered a set of Kenda tyres in cream. They arrived in perfect condition at the time and date stated. Even with taxes and duties the tyres were still cheaper than I could source in UK. Excellent company who I will be using again

As advertised - Good price, prompt delivery, excellent product. Can't ask for anything more.

They scam me. I bought a bike a week ago, and when the delivery has to take place, the deliver day they send me an e-mail informing me that they didn't sent the bike because there is no stock and they offer to buy a more expensive bike and they gave another option 2 times bigger to the bike I "bought"
Now they doin't want to return my money and I don't have none to talk I have to report it to paypal.

I am very impressed with this company. I ordered a bag and a couple of hours later, I realised I ordered the wrong size. I emailed them and they responded quickly confirming they would hold the order and asked for correct order details. They confirmed the order and refunded me the difference! Responses were quick and communication was clear. The correct bag was received though I did have to wait but it arrived within reasonable timescale.

Terrible.
Do not ship orders
When chased get nothing useful in response
Order placed nearly two weeks ago and not even shipped!!!!!

Was very wary given the bad reviews but my order arrived quickly and as described. Great value