Ordered 4x size Medium to replace a worn out size medium work shirt. Same make, model, colour and size, however they’re all slightly too big. Its ad if the medium size has altered and become sli... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Tried to buy these at Burghley horse trials - not available, found them online at home delivered in 2 days but looks as if they are being discontinued - very sad. Lively tops have used them for severa... Vis mer
I have had the pleasure of using Rydale more than once & each time has been a delight in this world of online shopping. Everything from the ordering process to communication & website navigation thr... Vis mer
Lighter than wearing wool. Good fit apart from the breeks which are tight around the calf due to large calf’s. The jacket was large enough to wear a jumper underneath. Good quality. Delivered within a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Explore Rydale’s latest country inspired clothing, footwear and accessories for ladies, men and children. Shop our summer range online today.
Kontaktopplysninger
Unit 76, Kelleythorpe Ind. Estate, YO25 9FQ, Driffield, Storbritannia
- 01377 337160
- support@rydale.com
- rydale.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 67 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Shirts are of a very good quality
Shirts are of a very good quality. The sizes are quite generous and err on the slightly large size but that is ok.
Excellent choice of colours and sizes
Excellent choice of colours and sizes. Good value for money. Quality very good and delivered quickly.
Great quality and very good value
Great quality and very good value, especially against the big branded clothing.
Good quality and good value for money…
Good quality and good value for money and very comfortable
The quality of my blouses were really…
The quality of my blouses were really good .The fit is perfect and to size . The delivery was also as stated
Shocking quality boot
Shocking quality boot, I would accept it as an anomaly or bad quality control but after customer service claimed it was wear and tear I am shocked, the sole.of one of my "performance" boots came off after 2 months!
Customer service weren't interested, I'm pretty let down by the brand I used to respect a lot!
Very disappointing customer service
I’m extremely disappointed with my experience with Rydale.
I placed an order on 14 September, paying extra for fast shipping, with delivery due on 16 September. Unfortunately, the parcel never arrived. I completely understand that the delivery issue itself isn’t Rydale’s fault, as Evri have now confirmed that the parcel appears to have been lost within their network.
What I cannot understand is Rydale’s complete lack of customer service in trying to resolve the issue.
Every time I’ve contacted Rydale( on going since last Thursday) I’ve been told that someone will call me back within two days. Every time, that call has never happened. I have repeatedly had to chase them, only to be given the same response.
What has particularly shocked me is that I only found out today that I haven’t actually been speaking to Rydale at all. The calls are being answered by a third-party reception service when Rydale don’t answer, and it is this service that has taken my messages each time as for for some reason, they are never available to accept a call.
Despite repeatedly trying to get this resolved, I’ve had no direct contact from Rydale and have been offered no refund, replacement or resolution.
I’m disappointed that, after paying for my order and for fast delivery, I’ve had to repeatedly chase Rydale with no one taking ownership of the issue.
Really disappointing and, frankly, shocking customer service.
Splendid
Splendid, well made and designed, comfortable socks
Wasn't expecting the gilet to be so…
Wasn't expecting the gilet to be so long in the body
Tried to buy these at Burghley horse…
Tried to buy these at Burghley horse trials - not available, found them online at home delivered in 2 days but looks as if they are being discontinued - very sad. Lively tops have used them for several years
Delivery was quick but ill fitting boots
Delivery was quick but unfortunatley, the boots were very ill fitting. The heel flexes too much when you walk and they were too wide. I've worn them twice with different socks to see if they would fit better but there's way too much movement so it doesn't support your foot. I've also slipped and fallen in them due to poor grip on a wet surface.
Easy ordering quick delivery
Easy ordering quick delivery, nice boots, taking a while to get used to the feel around my calfs and have to agree with a previous reviewer they are not especially waterproof, good to slip on and take dog out but this morning the fields were very wet in the long grass and I did feel some wetness seeping in after two 10 minute puppy walks , overall though pleased with the look and feel, comfy , better than wellies but cant say I would wear them on our usual hikes, socks are ok but a bit thin and quite tight around the calfs too
Great quality boots
Fast delivery - excellent packaging
The delivery was fast and my jacket was very well packaged. A perfect seller.
Great boots
A gift for my son who loves the boots. Prompt delivery at a great price.
Good quality materials and sizes match…
Good quality materials and sizes match label
After having an issue with a purchased…
After having an issue with a purchased Waterproof Jacket. I contacted Customer Service. Ok they were not the fastest to respond but eventually sent a replacement very quick so have to give a 10/10 Well Done and thanks
Great coat
Great coat, great price, quick delivery. Highly recommended
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