Ryanir Anmeldelser 

I booked a flight for May , I had an email to say that due to COVID-19 there was no flights,m I could either have a refund or voucher ,I chose a refund . I didn’t hear anything back so phoned them on the 9/9/2020 they said my claim had been sent to the wrong department by the customer service man who said he would send it to the correct team . I hadn’t heard anything back so rang them today 30/10/2020 to be told that he didn’t send the claim through . JOKE
I now have to wait two weeks to receive my refund, Not holding my breath!! Do not book with Ryan air !!!

Buying a ticket on Ryanair is more frivolous than buying a used car from a car cheater!
A more inhospitable supplier can not be found.
Also pays much more to another company than to be angry at yourself for choosing Ryanair!

We travel time and again with Ryanair. During Covid, we had two flights cancelled. I was offered refund or vouchers. I chose vouchers and was acknowledged for the same.
Then very recently they sent me an email saying here is a reminder to use your vouchers!
I am livid! I have waited over 4 months for my refund.

No Stars Or any kind words from me at all... Its been now ; 7 months and STILL NO REFUND for two Flights...
You call them to listen to nonsance and then your in a queue for HOURS......To which No one Ever Answers your call , not to mention a HUGE PHONE BILL, you cant ever get hold of a human...just a generic reply of " we get back to you" , and still awaiting 7 months later...and still NOTHING and lost count of how many times have tried....
HORRIBLE AND AWFUL COMPANY....i hope they go bust... as the way they treat people they do NOT deserve to have money from customers if Cant be bothered to REFUND.....
AVOID......AVOID......AVOID....

Booked flights for my partner and I to Dublin in October 2020. Received an email saying they were changing my flight times which I didn’t want. I then went on to change as this was an option to see the same flight time I originally booked for £4pp dearer. When I tried to call, email and online chat for three days straight to discuss it I still never got through but charged a fortune in call fees! I then requested a refund as it’s now not worth our while and with all the hassle don’t want to even give them the money, to still not be contacted in regards to that or refunded my money over a week later!!! Still trying to get through to customers services but service is absolutely shocking!! AVOID AT ALL COSTS!

I am very disappointed with this company. You have no chance of getting compensation for what you are not able to influence. Change of two names 230Ł (ticket price 180Ł) moved to another date-fee 180Ł. Unfortunately, no support from Ryanair.

This is a company like you pay in full but not quick to refund you I been waiting since March with no luck yet I hoping that the bank will be able to help 🙏

One of the worst tricky airline businesses. I don't know why the government let it performs like this. They quoted us a low price but charge for other single step. Even in a Covid circumstances, but actually it charge us. Please don't book the ticket if you're not sure about the situation.

Da evitare assolutamente: dopo aver fatto il check in l'unico modo per rinviare il volo (causa covid) è chiamare l'assistenza a pagamento (0.16 € scatto alla risposta e 0.50 € al minuto) che dopo aver speso 45 € ti risponde che non è possibile, tralasciando scortesia ed incompetenza.
TRUFFA

Loty odwołane - BRAK ZWROTU KASY! Formularz zwrotu nie działa! Przyjeli wniosek na tym ich cholernym czacie, po czym zwrotu brak, minęło już 13 dni. Ta firma to oszuści nie działający zgodnie z prawem! Konkretnie z dyrektywą EU261. Zwrot w takiej sytuacji należy się w ciągu 7 dni od złożenia wniosku w PEŁNEJ KWOCIE. Jak się tylko da to kradną jak widać. Trzeba się upominać, bo jak się nie upominasz to nie ma problemu, nie ma kasy - ZŁODZIEJE!

Awful, arrogant and the way handle things in customer service is not even call service 🙄

CAMBIO VOLO SENZA COSTI UNA PRESA IN GIRO COME SEMPRE?
HO COMPRATO UN BIGLIETTO PER LA SPAGNA NONOSTANTE I PROBLEMI IN ATTO PERCHE MI SONO FIDATO DELLA PROMESSA CAMBIO VOLO SENZA TASSE INVECE OGGI SCOPRO CHE SE VOGLIO CAMBIARLO DI 3 GIORNI + AVANTI MI FANNO PAGARE 45EURO DI PENALE E CONSIDERIAMO CHE IL VOLO COSTA 22EURO CONVIENE COMPRARE UN ALTRO BILIETTO ASSURDO QUESTI CONTINUANO A INGANNARE COME FANNO SEMPRE POSSIBILE CHE NESSUNO GLI FACCIA UNA MULTA

great prices, brilliant connectivity and always on time

Still waiting for refund after 3 months, multiple scams to try and make me use voucher and told them multiple times want my money back.

Kind stuff but too much noise during flight, it’s impossible to take a nap or relax with all those announcements

Still waiting for explanation
Why my refund has not been paid.
Typical excuses after all you
Cancelled the flights.
C.e.o ryanair your clown's
You sit in your million pound homes.
Paid by us the paying people
For low standard customer care
Excuses

Used them for years, never had a problem until Covid 19 and battling to get cash refunds for cancelled flights. Absolute nightmare at a time when there is so much else to worry about in life. I’m not just waiting for a refund for cancelled flights, I am waiting for the cost Of flights I booked through them at an extortionate price to get home when they cancelled our return flights.

The flight was canceled and I'm waiting for more than 10 days to get my money back. Reading previous reviews makes me worry. This company does not seem to carry about its customers...

Worse CS I have ever come across, advising refunds would be paid in 14 days, changed to 28 days and not say cannot process anything until they are back in offices as they are working from home. This is total rubbish I work from home and process refunds without issues, it is the same process working in a office as it is at home. They are fobbing of customers to keep your monies as a interest free loan for them. Greedy greedy people. I will not use them again ever even if the fights were 1.00 each way.

Covid cancellations

Our Ref: WCNY2H

My flight has been cancelled and they keep offering me the voucher when i already made clear i want the refund. i fear they are trying to gain time and try to convince customers to accept the voucher towards normalization of the situation. i am a lawyer and this can be an abuse of the good faith of the consumers. i want to see the refund in my bank account within 3 working days otherwise we will start to consider legal actions which may finally turn into a class action of affected customers.