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Dårlig service, urimelige ekstra udgifter under rejsen for håndbagage (skrevet med småt på hjemmesiden... naturligvis.. !), gaten lukkede 20 min. før take off, imens der fortsat stod boarding på inf... Vis mer
Cobro injustificado en la puerta de embarque y dudas sobre el tratamiento de mis datos Tenía contratado Priority & 2 Cabin Bags, que incluye una maleta de cabina de hasta 10 kg y 55 × 40 ×... Vis mer
Why do we continue to support this company? Cheap fares yes but customer service is the worst I’ve ever experienced. Recently flew with Rubbishair from Manchester airport. Took over two hours to do th... Vis mer
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Credit where credit is due and I and…
Credit where credit is due and I and many others on a recent flight to Portugal were furious that we were forced to wear face masks despite not be a legal requirement and not enforced at departure or arrival airports. I complained and on my return flight found that there was no forcing of mask wearing and nor were the staff threatening us with stopping us flying if we didn’t comply as happened on the way out. It appears that Ryanair listened to customers who just want to get on with a normal life after an oppressive 2 years and dropped the Covid theatre. Masks don’t work as every single person I know who caught Covid in 2020 did so wearing a mask so to drag it on when there are more pressing matters was foolish and authoritarian. I’m pleased this has gone and the Portuguese staff on the plane were excellent. I’ll forgive Ryanair, for now!
Never flying with them again!
I have never seen in my life the worst reason to not let someone in the airplane. I had a flight from London to Italy. Before going on a plane we waited 20min OUTSIDE so i smoked a cigarette when I saw the other people smoking and the employee of Ryanir said that she refuses to let me on the plane because I was smoking, I normally tokd her that the other people was smoking too and there was no sign that I couldn’t smoke in that area. Then I showed her a sign inside the building that said:”No smoking INSIDE the building.” and do you know what she said? That the outside counted as a “building”. I couldn’t get on the plane I couldn’t get the other plane because apparently now I can’t fly with them anymore and I had to pay way much for the hotel here and to get to the other airport with a different airline.
I asked people around and called to consulate Slovenia because I’m their citizen and they that that this shouldn’t ever happened and they didn’t ever heard about more stupid reason. They are disgrace compared to the other airlines!
The worst experience ever, please DO NOT FLY WITH THEM! Everything is better than that airline!
Worst airline ever’ very unorganised at…
Worst airline ever’ very unorganised at the airport waited over 130 munite
Ryanair send me this email
Ryanair send me this email
We refer to your recent booking PH3C9X
PLEASE TAKE NOTICE that due to a chargeback raised on a previous booking C2V6VS the amount of 2,708.20 DKK remains due and owing by you to Ryanair. IN ADDITION, TAKE NOTICE that until the amount outstanding has been paid, you will not be entitled to check-in for flights or travel with Ryanair.
All Ryanair bookings are subject to GTCC13.4 advises that is there are outstanding payment(s) due to us in respect of a previous fight or (flight related services) owing to payment having been dishonoured, denied or recharged against us, you must reimburse us when we ask you to.GTCC7.1 entitles Ryanair to refuse to carry any passenger that has an outstanding debt due to Ryanair.
The fly was cancelled, I have been charged for the flytickets, back in 2019, and the fly in April 2020 have been cancelled. now more then 2 year after Ryanair mean then I have outstanding debt. I tried to chat with support, but everybody with the same answer then I need to call this special dep. so now I need to call them and pay for the call, more money to use, to bad this behavior against a customer, I have been for more then 10 year, and I supported Ryanair in many years. but now I will deff. choise another company In the future if Ryanair will not help me with this misunderstanding , because I do not understand this at all.
Absolutely horrific experience with…
Absolutely horrific experience with Ryanair . Over the last 3 months we as a family have spent over £3000 with Ryanair back and fourth to Spain . We arrived at Edinburgh airport and the woman who checked us in has caused us so many problems it’s been terrible.she was absolutely clueless She told us our suitcase was as over weight to go take stuff out we did that came back and another member of staff came over and charged us £11 for being over but after us thinking what’s went wrong we now know they never put a label on the suit case so it was never checked in it was put on the belt but obviously taken back off as there was no label on it it never got on the plane . So the journey starts to try locate out bag as it’s not arrived in our destination this is the part the makes me furious NO ONE I MEAN NO ONE FROM RYANAIR GIVES A FxxK 0 help from anyone disgraceful customer service I will never fly with this shocking company again . The suitcase had really important medication in it and I’m told to wait 10 days for a email reply. We have been treated absolutely shocking one agent even said maybe you never had a suitcase . Unbearable customer service thanks Ryanair and ur multi billion enterprise we as a family are having an absolute nightmare Trying to get medication and still on our holiday trying to find out where our suitcase may be
svindelfirma
svindelfirma
appen virkede ikke. Da jeg gik til dem, var det sent til check-in. de tog 440 kr jeg ved ikke engang hvordan de har beregnet det .det tog kun 30 sekunder.
problemet var fra appen
NEVER NEVER NEVER FLY WITH RYANAIR
NEVER NEVER NEVER FLY WITH RYANAIR. Spend 10£ more and get a healthier travel with less air pollutions.
One of the MOST ridicolous, rude and careless company services could ever exist around.
I had too many awful experiences with Ryanair, starting with a flight cancelled only few hours before the departure, luckly I manage to get a ticket refund plus expenses for accomodation only after a looong debate while struggling to get extra useless documents they were ask me in addition to the standard one explain on their website (probably just an excuses to avoid my expenses for accomodation which I obvioulsy charged them since I had to work the day after and I couldn't because of them!
Anyway, futher as a poor company they trying to get money out of costumers, for instance the check-in on line (which I dont have any issue) however, it has to be complete within 2h before the departure otherwise they charge you 60/100£ just to create more caos at the counter, fee, queue and useless service that again just slow down the service.
Another not less important thing about Ryanar is that they truly didnt give a real NOTHING about you for example when they are late (usually 99% of the time) less than 2h there are no policy towards costumers but if you late 3minutes at the closing gate, they clearly dont even make an effort and send you straight to make another ticket which is £100 fee to rebook.
Honestly, I also had several dangerous experience with this company when I smelled high polluted toxins in the air inside the plane. Actually there are people that tested the air inside the Ryanair plane, finding high level of different metals particel (the range which humans cannot tolerated and create deseas to defend our body to this strong exposition of toxins).
If you discern while you research you will awknowledge yourself.
Let stop give our money to company that doesnt care about people and environment.
Dissaster, left alone at the airport
Was traveling from Croatia 22.05, plain was delayed for more than 2 hours, and my connecting flight from Manchester to Dk was gone. There was no any Ryanair support at the help desk. I was litterally left alone at the airport with no possibility to come home. Worker from another company was very helpfull and somehow gave me another ticket for next day in exchange for 100 pounds. I should self pay for hotel and taxi. I doubt that they will refund any of this. This is crap company, was traveling first and last time with them. When something happens, you are left alone!
Worst ever air travel experienced and I…
Worst ever air travel experienced and I travel all over the world, absolute joke, I went to the toilet after the staff eventually aloud me and found a massive stool in the sink and staff apparently knew this but still didn’t care, I am disgusted from this atrocity.
Godt selskab hvis man læser reglerne
For mig giver alle de dårlige anmelderne ikke meget mening. Hvis man læser op på ryanairs betingelser og regler - så er der ingen problemer. Flysæderne er dårlige men det er forventligt til billige penge. Det handler om at komme fra A til B når man flyver men Ryanair. Super selskab hvis man læser op på reglerne og bare gerne vil fra A til B til næsten ingen penge.
Terrible company
Terrible company. Bought 2 tickets from Bergamo for 100€ and paid another 110€ at the airport to check in. There was no such information in the email with the ticket.In a plane with 32 rows, there were passengers who were sold tickets for the 35th row.Never again.
Total lack of service
Total lack of service. Price always change against customer. Tryed to book at trip through Ryan App, it was not possible to pay in the app.....and after 20 min in telephone queue some guy - who didn´t give a s...-, said just start all over and then the price has gone up by 20%....
We bought flights for Majorca in 2020…
We bought flights for Majorca in 2020 which were cancelled due to the pandemic and we have still not received our refund. They continue to ask for documents which I have already emailed and posted just to further delay paying out. I will never fly with this airline again. They do not answer the phone or reply to emails. They are are a disgrace to the industry. I pity anyone who has to work for them. Do not ever work for this company or use them for travel.
Rejse fra Aarhus til Standsted 18.02
Rejse 18.02.2022 fra Aarhus til Stansted
3 timer forsinkelse !!! men ingen reffusion, man bliver mødet af svar tider på 3-4 uger, nye oplysninger og nye skemaer skal bruges, det er umuligt at komme igennem til deres kundeservice, de fatter ingenting, så man går målrettet efter at de rejsende blot opgiver !! - jeg har fløjet med Ryaniari flere gange, MEN NU ER DET SLUT...
Henrik Nielsen
The worst company :)
The worst company :)
I will never fly for less than 50 euros now. They are incredibly bad at customer service.
Worst EU low cost
Worst low cost
Change/refund policies are horrible
Can still pay hundreds for flights
Customer service can do basically nothing
Absolutely the worst
Unbeatable prices..good customer…
Unbeatable prices..good customer service. It’s a budget airline what do people expect…can’t believe most of the reviews, people booking flights for £9 and expect royal treatment.
Attracting customer to sign up with a…
Attracting customer to sign up with a 10% off discount on my next booking, but only received an email confirming that I will receive their newsletter. Wiktoria from support almost made me stupid for asking her how to get the 10% off. Screenshot available. Worst customer support experience ever, and trust me, I have many,
Flight cancelled for no valid reason!!
Having booked a return flight to Crete with Ryanair over 3 months ago, they have just emailed me to say the outward journey flight has been cancelled. They gave me the option of a flight a whole 24 hours earlier but my wife is a teacher and that flight would mean her missing a teaching day and she is not allowed to do that!! I have found an alternative flight with another company but because the date is now so much closer it is far far more expensive!
Ryanair- forget jab and go, just don’t go
Why do we continue to support this company? Cheap fares yes but customer service is the worst I’ve ever experienced. Recently flew with Rubbishair from Manchester airport. Took over two hours to do the bag drop. Hundreds of passengers crammed into a small terminal. No information screens. When about to miss your flight an announcement comes over a crackling PA system to say get to the front of the queue or you will miss your flight! Disgusting company. I wish everyone would boycott it.
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