They were responsive to the issues I had with the RV I rented. But they could have taken action with the owner to solve the problem. It turned out the trailer we rented for a week, on a site without h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was very easy to book. Effective communication keeping me informed of charges, info, scheduling etc. I had to contact customer service & they were very quick to address the issue successfully.... Vis mer
Selskapet har svart
It was a wonderful experienc. the trailer was lovely and delivered in a timely manner. The owner showed us everything we needed to know. Talk about carefree camping - more like glamping actually. I a... Vis mer
Selskapet har svart
Aaron was so helpful and very flexible on times to pick up and return. One man at RVezy stayed on the phone and helped us sign up with uploads and requirements. We had a good time even though we ha... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
RVezy, founded in 2016 as one of the first peer-to-peer RV rental marketplaces, has evolved into an all-in-one platform for buying, selling, and renting recreational vehicles in the U.S. and Canada. The platform, started by RV enthusiasts for fellow RVers, has grown alongside the RV community to inspire and facilitate RV travel for every generation. RVezy relies on its technology, people, and partners to create a user-friendly and secure environment for guests, hosts, buyers, and sellers to make RVing the way it should be — easy.
Kontaktopplysninger
245 Cooper Street, K2P 0G2, Ottawa, Canada
- 1-855-697-8399
- hello@rvezy.com
- rvezy.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fees, insurance and tax add 50% to rental rate
The quoted price per night was$130 + 125 setup fee for a unit parked in our driveway for 10 days. The unit was never pulled down the road by us. I did not realize when we booked, there was the fee on top of the rental charges paid to RVEzy ( 20% not included in the stated price per night) and insurance ($400+) and taxes brought the price per night up to$210. I won't be using RVEzy again, but switch back to Air BnB where i can clearly understand the full cost of the booking.

Svar fra RVezy
Rental was ready on timely basis and…
Rental was ready on timely basis and trailer was clean

Svar fra RVezy
Le locateur devra fournir un livret relatant ce qui au VR:ou sont situés les fusibles, tous les trucs techniques genre ceux que l'on retrouve quand on loue dans un ARNB
Le locateur devrait fournir un livret sur le VR (ou sont placés les fusibles etc,....comme ceux que l'on retrouve dans une location dans un AIRBNB
Malgré les explications orales au départ, sur la route, il a fallu chercher

Svar fra RVezy

Svar fra RVezy
It’s big enough for my cooking and so…
It’s big enough for my cooking and so comfortable to use. And easy to keep clean. Definitely will rent someday. Love the size of RV.

Svar fra RVezy
Everything was delivered and set up
Everything was delivered and set up. Colin made everything easy, we couldn't have asked for a more care free and enjoyable experience. Would highly recommend.

Svar fra RVezy
Absolutely enjoyed our camping…
Absolutely enjoyed our camping experience! Everything was simple and easy to book

Svar fra RVezy
The transaction was good
The transaction was good, but RVezy sent me WAY too many emails, t the point where it became difficult to find the ones that really mattered.

Svar fra RVezy
The rental was easy
The rental was easy, the app worked well . For the first time renting a RV over all very good.

Svar fra RVezy

Svar fra RVezy

Svar fra RVezy
Great site, and great RV!
Using the website to book an RV was easy, and the RV itself was perfect for my needs. The RV host was great, very responsive to all of my questions. I'd book again and am already thinking about my next trip! Thanks.

Svar fra RVezy
Great experience and one for the bucket list!
We rented the Mini Winnie for our roadtrip into the Rocky Mountains for 6 days. This has always been a bucket list of ours, and we're so happy that Lil and Gil provided us with this opportunity to have an unforgettable experience. Lil and Gil were amazing hosts from beginning to end. So friendly and accommodating, great communication with them before and during our trip. We picked up the RV in Edmonton from them. They gave us a thorough tour and tutorial of the RV before we began, so we felt ensured that we were fully prepared to operate and service it. They provided everything we needed in the RV: linens, towels, pillows, folding chairs, lanterns, utensils, etc., even entertainment like games and dvds to watch on the incuded tv - it was "move-in-ready". The RV was very clean and comfortable, we felt right at home in it. We had originally prepaid for the sanitation service that they provide, but we were able to take care of that ourselves while on the trip, and they were more than happy to give us a refund for the add-on, which we greatly appreciated. All in all, it was a great experience and we would highly recommend Lil and Gil's Minnie Winnie to everyone!

Svar fra RVezy
First experience renting with Rvezy and won't be doing it again
my family and I had an extremely disappointing experience with this rental. Unfortunately, several significant issues made the trailer either unusable or substantially different from what was advertised.
First, one of the primary reasons we selected this particular trailer was because the listing specifically advertised a TV and DVD player. However, on the first evening of our trip, the host advised us by text message that neither was in working condition. As a result, amenities that were specifically advertised and factored into our decision to rent this trailer were unavailable for the entirety of our stay.
In addition, none of the electrical outlets in the trailer were functioning, meaning we were unable to use electrical appliances, charge devices, or otherwise make normal use of the trailer's electrical amenities.
Most concerning, however, was the issue with the grey water tank. On the morning of the second day of our trip, the grey water tank overflowed. We subsequently discovered that the tanks had been provided to us already full rather than being properly emptied and prepared before the rental. This resulted in a very unpleasant odour and left us unable to use water in the trailer for the remainder of that day.
The situation became so problematic that, in order to make the trailer functional enough to return it to the host, we had to attempt to release some of the grey water at our campsite, despite this not being permitted. This placed us in an extremely uncomfortable and inappropriate position that could have been entirely avoided had the trailer been properly serviced and prepared before it was rented to us.
Taken together, these were not minor inconveniences. We rented and paid for a trailer with the reasonable expectation that the advertised amenities would be operational, the electrical system would function, and, at a minimum, the water and waste systems would have been properly serviced before being provided to us. Instead, we spent a significant portion of our trip dealing with problems that should have been addressed by the host before the trailer was ever made available for rental.
This was our family's first experience renting a trailer, and unfortunately, it was an extremely disappointing one. What was intended to be an enjoyable family trip became unnecessarily stressful and inconvenient due to circumstances entirely outside of our control.
I do not believe it is reasonable or appropriate for a host to rent a trailer to paying customers in these conditions, particularly when essential systems are not functioning and waste tanks have not been emptied prior to the rental. These issues go beyond dissatisfaction with the rental; they raise serious concerns regarding whether the trailer was adequately inspected, serviced, and prepared for guests.
I have also been working with James from your support team in order to dispute and make a complaint a d this process has been nothing but frustrating with no successful outcome. I don't feel like anyone is taking the time to look into my dispute and provide a proper resolution.

Svar fra RVezy
Great trip
RVezy was easy to use and very reliable. It was easy to contact the owner throughout and we had a very smooth experience

Svar fra RVezy
The app is good, but…
The app experience was good. However the specific trailer I booked was not as advertised. Drawers and shelves were broken, making much of space unusable. The trailer was “stocked” but with mostly unusable supplies. This seems to be a common problem with many listings on these types of app. RVezy should have better reporting and oversight to identify misleading listings.

Svar fra RVezy
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.