They were responsive to the issues I had with the RV I rented. But they could have taken action with the owner to solve the problem. It turned out the trailer we rented for a week, on a site without h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was very easy to book. Effective communication keeping me informed of charges, info, scheduling etc. I had to contact customer service & they were very quick to address the issue successfully.... Vis mer
Selskapet har svart
It was a wonderful experienc. the trailer was lovely and delivered in a timely manner. The owner showed us everything we needed to know. Talk about carefree camping - more like glamping actually. I a... Vis mer
Selskapet har svart
Aaron was so helpful and very flexible on times to pick up and return. One man at RVezy stayed on the phone and helped us sign up with uploads and requirements. We had a good time even though we ha... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
RVezy, founded in 2016 as one of the first peer-to-peer RV rental marketplaces, has evolved into an all-in-one platform for buying, selling, and renting recreational vehicles in the U.S. and Canada. The platform, started by RV enthusiasts for fellow RVers, has grown alongside the RV community to inspire and facilitate RV travel for every generation. RVezy relies on its technology, people, and partners to create a user-friendly and secure environment for guests, hosts, buyers, and sellers to make RVing the way it should be — easy.
Kontaktopplysninger
245 Cooper Street, K2P 0G2, Ottawa, Canada
- 1-855-697-8399
- hello@rvezy.com
- rvezy.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They were responsive to the issues I…
They were responsive to the issues I had with the RV I rented. But they could have taken action with the owner to solve the problem. It turned out the trailer we rented for a week, on a site without hookups, had batteries that were running low after half a day, after charging morning and evening, during allowable generator hours. Constantly trying to keep them charged so they wouldn’t die. Owner threatened that if we would allow the batteries to run dead we would be charged with any costs incurred, for example to appliances. It was a battle all week causing us stress, and it put a damper on our holiday. We will not rent thru RVezy again.
Bruker kanskje KI til å svareVis mer
Generally pretty straight forward
Generally pretty straight forward - a lot depends on quality of the host and ours was great- make sure to check ‘fees’ as they can really add to the cost

Svar fra RVezy
Good experience
Booking easy. Good experience, trailer in reasonable shape, towed well. Divided mattress on Murphy bed not great.

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The location we chose was the key
The location we chose was the key. The rental we chose worked out greatly. We had very good diversity in the weather. The extra charges we had to pay was a little more than needed. All in all it was a good experience.

Svar fra RVezy
Ride and go condition
Ride and go condition. A few hiccups for newbies that were mostly resolved.

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Trailer rental
My experience was great and straightforward. We received all the information we needed about the trailer, and the process was easy and efficient.

Svar fra RVezy
it was pretty smooth for our first time…
it was pretty smooth for our first time experience.

Svar fra RVezy
Reliable process
Reliable process, pick up, return and most of all RV. No issues or breakdowns to hinder our trip.

Svar fra RVezy
Family Birthday
It was a wonderful experienc. the trailer was lovely and delivered in a timely manner. The owner showed
us everything we needed to know. Talk about carefree camping - more like glamping actually. I am a senior and so I was nervous about doing this for the first time but I would absolutely do it again.

Svar fra RVezy
So glad I hired through Rvezy.
So glad I hired through Rvezy.
Strings attached but not ropes as you would get with the big rental companies.
Would recommend them 100%.

Svar fra RVezy
Our RVezy customer experience was a disaster
Our trailer was delivered with a faulty connection between the generator power system and the batteries. We spent the first day of our vacation working with Zane, the owner, to diagnose and fix the problem. We followed his directions to a "T" and the batteries would never hold a charge. No power and no refrigeration unless the generator was running. Basically we rented a metal tent unless the generator was running.
His communication with us included comments that don't reflect well on his hosting service or RVEzy.
In his communication with us he said he delivered the trailer on a Tuesday. That’s not true. We were there on Wednesday when Zane delivered the trailer.
His own inspection of the battery situation after he picked up the trailer revealed the true cause. The trailer was delivered with inoperable batteries from the get go. “The issue was that the jumper connecting the two batteries had completely melted and shorted out," Zane wrote. At no time did Zane suggest we look into this.
He suggested propane leaking from the trailer is a common problem and not dangerous.
He suggested that we run the generator all night in violation of “Quiet Time” and then lie with the excuse that we needed a C-Pap machine. That's just unethical.
I logged a dispute and provided photos and a complete record or our communication with the owner. The text stream is evidence of his bad advice, his lies and not accepting responsiblity for delivering the defective trailer. I filed a dispute through the RVEzy platform and essentially got the shaft.

Svar fra RVezy
One tire disintegrated the spare was…
One tire disintegrated the spare was flat and the other tire was ready to disintigrate.
Your service center was not much help. Luckily there was a tire center nearby and they replaced all 3 tires.

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Our experience was good
Our experience was good. Dean was a good host and we enjoyed our trip.

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RV was ready to go when I arrived at my…
RV was ready to go when I arrived at my destination. Set up was perfect, the owner was still there and answered any questions I had about using it. I would definitely use this app and owner again.

Svar fra RVezy
Nouveau'Brunswick
La plateforme est ok il faut savoir qu'un dépôt de sécurité "remboursable" est demandé et dans l'ensemble le tout c"est bien déroulé sur 2800klm. Attention le Nouveau-Brunswick exige des freins sur la caravane (ce que nous n'avions pas)...

Svar fra RVezy
Easy to use and book
Easy to use and book. User friendly, communication through the app is seamless. Will definitely be using this platform again.

Svar fra RVezy
Loved having rv delivered set up and…
Loved having rv delivered set up and picked up Would do this again

Svar fra RVezy
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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