Booking process is as per other similar platforms ( i.e: Urban) but i feel there is more choice of treatment. I’ve used a very competent therapist for different treatments and she did not disappoi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Booking process is as per other similar platforms ( i.e: Urban) but i feel there is more choice of treatment. I’ve used a very competent therapist for different treatments and she did not disappoi... Vis mer
Selskapet har svart
Just awful Appointment cancelled two hours as they were unable to find a therapist. This caused immense problems for me , had to forgo the manicure for an important dinner. My fees which was c... Vis mer
Selskapet har svart
I had a great experience using the Ruby app. It was incredibly easy to navigate, and finding and booking a massage was quick and straightforward. The whole process was seamless, from browsing availa... Vis mer
Selskapet har svart
My first spray tan but deffo not the last!! I got so many compliments, and it looked very natural. I also appreciated that even though the girl I had booked with couldn’t make it anymore, they were qu... Vis mer
Selskapet har svart
Ruuby is the leading at-home beauty and wellness platform, connecting you with vetted, professional therapists wherever you are. Whether you're booking a massage, blowdry, manicure, spray tan, facial or makeup appointment — we come to you. No salon. No commute. Just exceptional beauty and wellness, at home, early until late, 365 days a year. We partner with some of the industry's most respected brands — including Dr Barbara Sturm, K18, L'Occitane — to bring their most sought-after treatments and products directly to your door. From last-minute blowouts to full bridal parties, hotel suites to home spa days, our 2,000+ experts deliver salon-standard results without the salon. Available across London, Manchester, the South of France, Switzerland and the UAE.
6A Addison avenue, W11 4QR, london, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 44 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Therapists regularly turning up late - most have been mediocre, you’re lucky if you get one really good. Had a great Irish stylist called Simon till he ruined it by saying I could take his number and book him direct. Very unprofessional and uncomfortable for the customer.
Fabulous service, have used it for lots of different treatments and everytimw it has been fab. The customer service is great too!
Ruuby always comes through every time. Their concierge team is amazing at making things work and recommending therapists.
Treatment and services are always delivered with care and professionalism.
Great app with great features! I’m in love with it as it is very easy and quick to book a great services with professionals! Definitely recommend it to everyone!
Great every time. Different from all the other apps as you get to see a picture of your professional beforehand and specifically their previous work as well as reviews from others.
I’ve used this App multiple times over the past few years and most of the time especially this past year it has been very disappointing experience to say the least! Several times now (including today) when I’ve had either a facial or massage booked they have called on the day to cancel?! So at least half the time! Some of the treatments have not been great especially massages. Also I left a 3 star review for one of the last therapists I had who was not great not very experienced and my review has not even gone on the APP?! And when I look at all the therapists reviews every single one is 5 star?! So basically they are not letting people add real reviews obviously?! Ive decided won’t be using them ever again now!
Love Ruby! I’ve had lots of different treatments and always go back to them. The beauticians are always polite and friendly.
Sara does the best spray tan too!
Thank you
I’ve used Ruby now a few times for blow dries and up do’s. Honestly the hairdressers have been phenomenal, they are experienced and listen to every aspect of what you ask for. I would not hesitate to recommend them. Fantastic service
Very good experience! Super convenient and safe. The therapist was very efficient and professional.
Will definitely book again.
Thanks
Excellent massage. Therapist was very professional and polite. Customer Services are very helpful if you need to contact them.
What can I say about Ruuby… Amazing service, great team, always find the best experienced therapist and even with last minute call, absolutely recommend👌
I’ve used Ruuby a few times for various services (massage, pedicure etc) and was never disappointed.
The therapists are always professional, on time and most importantly provide a high standard of service.
There’s nothing better than getting a massage at home - if you havent tried it, do so immediately!!!!
I definitely recommend Ruuby and will continue to use their services.
Great service from end to end! Highly recommend
Been using Ruuby for a while and have always had such positive experiences. Brilliant manis and pedis, fantastic fake lashes. I’m a huge huge huge fan and even got my husband to have a mans pedicure! He loves it and was really impressed.
I am such a fan of Ruuby, in particular the Sturm Facials with the wonderful Nicky. The quality of service Ruuby offer (both from the customer service team and therapists) is exceptional. I can't recommend them more highly.
Amazing pedicure, really professional and will definitely request Rodica again . Thank you
Have consistently received highly qualified therapists (and often same day or very last minute) for services ranging from hair, nails to massage. Customer service has always been timely and responsive. Cannot recommend Ruuby enough!!
Love the beauticians on Ruuby over any other app. Super professional, clean and always a lovely experience. I’ve had the best pregnancy and lymphatic massages and look forward to trying others.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.