I’ve been going to Rush in Leicester for almost a year and a half now and have only had positive experiences. Been dying my hair dark red since the beginning with Marina and she’s been able to make t... Vis mer
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Had an amazing experience at Rush Chichester, as always Laura did the best job with my hair. The whole salon is always so warm and welcoming and has such a nice atmosphere. Laura always manages to cre... Vis mer
I love working for Rush in Brighton! No two days are the same, we have wonderful clients, and everyone on the team is gifted and talented in their own unique way. Management is incredibly supportive... Vis mer
Extremely disappointed with @RushHair. Watford 😡 I got a balayage treatment done, and the results are not what I asked for.To make it worse, I emailed your customer service team over 5 days ago and s... Vis mer
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Informasjon om virksomheten
Kontaktopplysninger
19 Bedford Street, WC2E 9HP, Covent Garden, London, Storbritannia
- clientcare@rush.co.uk
- rush.co.uk
4,4
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Great stylists and welcoming atmosphere
The salon has such a friendly atmosphere, the team make you feel so welcome. Claudia cut and styled my hair to perfection. I felt like new women when I left. Can’t wait to return.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you so much for your wonderful review.
We're delighted to hear you enjoyed the welcoming atmosphere in the salon and that our team made you feel so at home. It's especially lovely to know that Claudia cut and styled your hair to perfection and that you left feeling like a new woman—that's exactly the experience we strive to create for every client.
We'll be sure to pass your kind words on to Claudia and the team. We can't wait to welcome you back for your next visit!
Kind regards,
Byron
Rush Client Care Manager
Claudia is friendly, creative and focussed
Claudia is friendly, creative and focused. I feel that me and my hair are in good hands.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for taking the time to leave us such a lovely review.
We're so pleased to hear that you feel you're in such good hands with Claudia. She is incredibly passionate about what she does, and it's wonderful to know her friendly, creative and focused approach made such a positive impression.
Your kind words mean a great deal, and we'll be sure to share your feedback with Claudia. We look forward to welcoming you back to the salon again soon.
Kind regards,
Byron
Rush Client Care Manager
Always the best service provided by the…
Always the best service provided by the brilliant Claudia !! And so happy with my recent hair colour. Claudia listened to what I wanted, advised based on her years of expertise and executed it to perfection. It’s always a pleasure to visit the salon, it has a wonderful vibe and everyone is so professional and friendly. An absolute place to visit !
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you so much for taking the time to leave us such a fantastic review.
We're delighted to hear how happy you are with your recent colour and the service you received from Claudia. She takes great pride in listening to her clients and using her expertise to achieve the best possible results, so we're thrilled she delivered exactly what you were looking for.
It's also wonderful to hear that you enjoy the atmosphere in the salon and find the team professional and friendly. Feedback like yours means a great deal to us and will certainly be shared with Claudia and the rest of the team.
We truly appreciate your recommendation and look forward to welcoming you back for your next visit.
Kind regards,
Byron
Rush Client Care Manager
Friendly Service and a cut i can trust
Since using Rush (and Victoria) as my regular hairdresser I feel much more confident that I'm going to be able to manage to look after my haircut easily. Victoria really knows how my hair behaves, and knows how to cut it in a way that works for me, making it so much easier to manage. Victoria and all the staff are really friendly and helpful, making the whole experience a pleasure rather than just something I need to do.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for your wonderful review. I'm delighted to hear that Victoria has taken the time to understand your hair and consistently gives you a cut that's easy to manage and works so well for you.
It's also lovely to know that Victoria and the rest of the team make every visit such a friendly and enjoyable experience. I'll be sure to pass your kind comments on to them.
We look forward to welcoming you back again soon.
Kind regards,
Byron
Rush Client Care Manager
Great staff all round and fantastic…
Great staff all round and fantastic haircut as always by Victoria
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for your lovely review. I'm delighted to hear you received such great service from the team and another fantastic haircut from Victoria. I'll be sure to pass your kind comments on to her.
We look forward to welcoming you back again soon.
Kind regards,
Byron
Rush Client Care Manager
I’m being sent texts asking me to rate…
I’m being sent texts asking me to rate an experience I’ve not even had yet. All I’ve managed to do so far is book an appointment.
Now receiving reschedule messages but they say the same date it’s rebooked for very odd.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for bringing this to our attention, and I'm sorry for the confusion caused.
It sounds as though you've received one of our feedback requests earlier than intended. We appreciate you letting us know, and we'll take your comments on board as we continue to improve our customer communications.
We hope you enjoy your upcoming appointment.
Kind regards,
Byron
Rush Client Care Manager
Great service
I’ve been going for years. They are always so polite and friendly and Lucy does a fabulous job of my hair every time!
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for your lovely review and for your continued loyalty over the years. I'm delighted to hear you always receive such a warm welcome, and that Lucy consistently does a fabulous job with your hair. I'll be sure to pass your kind comments on to her and the team.
We look forward to welcoming you back again soon.
Kind regards,
Byron
Rush Client Care Manager
Claudia is the best colourist ever
Claudia is the best colourist ever. I have been going to Rush for many years and always get treated so well by the team. Great salon!
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for your wonderful review. I'm delighted to hear you've had such consistently positive experiences over the years. Claudia will be thrilled to hear your kind words, and I'll be sure to share them with her and the rest of the team.
Thank you for your continued loyalty, and we look forward to welcoming you back again soon.
Kind regards,
Byron
Rush Client Care Manager
Friendly excellent Service
Always welcoming - cuts my hair so still looks until next cut - one of those nice salons where you have a chat about anything - they remember you and Claudia is the best - after 5 years I wouldn’t let anyone else cut my hair - excellent service :-)
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for your fantastic review. I'm delighted to hear you've been enjoying such a welcoming and consistently excellent service over the past five years. It's wonderful to know Claudia continues to look after you so well and that you've built such a great relationship with the team.
Your loyalty means a great deal to us, and we look forward to welcoming you back for many more visits to come.
Kind regards,
Byron
Rush Client Care Manager
Every time I visit the salon
Every time I visit the salon, Claudia’s entire team make me feel incredibly welcome and comfortable. The service and styling I receive each time I visit means I look forward to each appointment - and so much so that I’ve also recommended the salon to my friends and colleagues!
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for your wonderful review. I'm delighted to hear that Claudia and the team consistently make you feel so welcome and comfortable. It's fantastic to know that you look forward to your appointments and continue to leave happy with both the service and styling.
Thank you as well for recommending the salon to your friends and colleagues—it really does mean a great deal to us. We look forward to welcoming you back again soon.
Kind regards,
Byron
Rush Client Care Manager
Excellent customer service
Michael and his staff are always so friendly and professional. I would highly recommend the salon
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for your wonderful review. I'm delighted to hear you've consistently received such friendly and professional service from Michael and the team. I'll be sure to share your kind comments with them.
Thank you for your recommendation, and we look forward to welcoming you back again soon.
Kind regards,
Byron
Rush Client Care Manager
Farah who did my hair was amazing and…
Farah who did my hair was amazing and professional. I’m really pleased with the results.
I would have expected a slightly nicer experience for the money I paid if I’m honest, the salon is quite small and packed in, there was a client right next to me and the hairdressers were tripping over each other, it was also a little grubby, the WiFi wasn’t working and there was no aircon… Overall it was a pleasant experience but for £300+ I would have wanted to feel a little more special than I did.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for taking the time to share your feedback. I'm delighted to hear Farah looked after you so well and that you're really pleased with the results. I'll be sure to pass your kind comments on to her.
I'm sorry to hear that other aspects of your visit didn't quite meet your expectations. We want every client to enjoy not only a great result but also a comfortable and enjoyable salon experience, so I appreciate you taking the time to highlight these points.
If you'd like to discuss your experience further, please don't hesitate to contact us at clientcare@rush.co.uk, and we'd be happy to assist.
Kind regards,
Byron
Rush Client Care Manager
Best experience
Such lovely stylists and very accommodating. Very efficient. Clean and tidy all times.
Recommend
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for your wonderful review. I'm so pleased to hear you had such a positive experience and found the team to be welcoming, accommodating and efficient. It's also great to know the salon made such a good impression.
Thank you for your recommendation, and we look forward to welcoming you back soon.
Kind regards,
Byron
Rush Client Care Manager
Welcoming and professional service
Welcoming and professional service. Claudia and the team know their stuff and have an extremely loyal customer base as a result.
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you for your lovely review. I'm delighted to hear you received such a welcoming and professional service. I'll be sure to pass your kind comments on to Claudia and the team, who I'm sure will really appreciate them.
We look forward to welcoming you back again soon.
Kind regards,
Byron
Rush Client Care Manager
Highly recommend Rush Stratford
Highly recommend Rush Stratford. All the staff are great and make it a very welcoming place. I’ve been coming here for over a year and every hair cut is amazing, Harvey never disappoints! Salon is always clean and tidy and even when it’s busy the staff never feel like they are rushing and always do a great job.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi Oliver,
Thank you for your lovely review. I’m really pleased to hear you feel so welcomed by the team and that Harvey continues to deliver great results for you. It’s great to know you’ve had consistently positive experiences over the past year.
Kind regards,
Byron
Rush Client Care Manager
First time and will not be my last
First time and will not be my last! Perfect cut and colour
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi Rebeca,
Thank you for your 5-star review. I’m really pleased to hear you were happy with your cut and colour and that your first visit was such a positive experience. We look forward to welcoming you back again soon.
Kind regards,
Byron
Rush Client Care Manager
Just to update everyone after my…
Just to update everyone after my girlfriends horrific experience at the Bromley branch I responded to their request for information and they then even had the nerve to deny having her as a customer that day. I even sent their own invoice for payment back to them and haven't even bothered to contact me since then. AVOID AT ALL COSTS.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
I’m sorry to hear you feel this way.
I have taken your concerns seriously and have been liaising with the salon to review the details raised. I appreciate your frustration and I will ensure this is followed up appropriately.
Kind regards,
Byron
Rush Client Care Manager
Bizarre experience
Bizarre experience. For medical reasons that I don't care to discuss with strangers, my hair has been damaged.
Went to the Cambridge salon for my first hair cut since the damage, to enjoy some me time and recover from things that have been going on. I believe the lady cutting my hair was called Ellie or Lily.
Instead of concentrating on my hair cut, all I got from the lady was a non-stop interrogation/commentary as to how my hair was damaged, what products I use/don't use, how terrible my hair looks, that she wasn't even going to try to fix it, etc etc. I tried to steer the conversation into more cheerful topic but she relentlessly kept returning to my hair, it being damaged, and then even questioning the truthfulness of my answers to her relentless line of questioning. Why in the world would I lie about what shampoo I use?
She even brought another stylist into the conversation about how awful my hair looked and tried to get the other stylist to "prove me wrong" somehow about what products I use on my hair. This poor other stylist was busy with another customer and just sort of shrugged.
All in all it was an absolutely exhausting and very expensive 40 mins, being interrogated and questioned non stop over things that actually are nobody else's business. I just wanted my hair cut; I didn't expect miracles but nor did I expect to be put in the dock and being peppered with intrusive questions...
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi, thank you for taking the time to share your experience. We're very sorry to hear that your visit left you feeling this way. This is certainly not the level of care or service we aim to provide.
We'd really like the opportunity to look into this further. Please could you contact the Cambridge salon directly at **[cambridge@rush.co.uk](mailto:cambridge@rush.co.uk)** with your contact details and any additional information? A member of the team will be in touch to discuss your experience and work towards a resolution.
We hope to hear from you soon.
Weather warning
Recently came in with my partner for her to have her hair done as a treat. No problem with the service, everyone was lovely but the salon was unbearably hot. There was no aircon or any form of fan, with the heat of the hairdryer and straighteners it was borderline dangerous. I was there hours and really felt for the girls working there. There was no breaks for hours what I could see, no form of could water. It just really put me off going back how they were treated in the heat and how they are expected to work in those conditions. You come to rush and you do pay more than the average salon, I don't expect or anyone else to have to be in that heat. Really ruined the experience
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi Megan
Thank you for taking the time to leave your feedback. I'm very sorry to hear that your recent visit did not meet your expectations.
I'd really appreciate the opportunity to look into this further and discuss your experience with you directly. Please could you email me at clientcare@rush.co.uk, including your full name, the salon you visited and, if possible, your contact number? I'll investigate the matter with the salon and do everything I can to help.
I look forward to hearing from you.
Kind regards,
Byron
Rush Client Care
Absolutlely first rate service from Ellie at Dorking
Absolutely first rate service from Ellie at Dorking branch. Her professionalism, kindness and tactful guidance on how to restore my hair was amazing. She cut my hair with precision and skill and, with humour, defussed my concerns regarding my own poor judgement on the use of wrong products, abuse of heat wihout protecting products and my own home cuts etc. Ellie saved my hair and helped me with the kindness of a good friend. Highly recommended, I will follow the excellent advise and will be a regular customer. Thanks to Emma as well for her flexibily on moving appointment times and helping to find the best products for my new, healthier hair xx
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rush Hair & Beauty
Hi,
Thank you so much for taking the time to leave such a lovely review.
We're absolutely delighted to hear that Ellie was able to restore your hair and help you feel more confident about its condition again. It's great to hear that her professionalism, kindness and guidance made such a positive difference to your experience.
We'll also be sure to pass your kind comments on to Emma for her support with your appointment and product advice.
We really appreciate your recommendation and look forward to welcoming you back to the salon again soon.
Kind regards,
Byron
Rush Client Care Manager
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